Your routine
iS ClinicalSheald Recovery Balm
Why it fits
A rich moisturizer or targeted comfort balm.
iS Clinical Cleansing Complex
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A clear gel cleanser with willow bark, sugarcane, green tea and centella that removes makeup and impurities without leaving skin tight.
Discover the formula & ingredientsPickup in Edmonton
Usually ready in 24 hours
Boutique details
Your Edmonton boutique.
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Wait for your ready-for-pickup email before visiting.
Visit the boutiqueNeed expert guidance?
Let’s talk about your skin and what belongs in your routine.
From our boutique to your door
Shipping, on usRegular $149+ · Priority $249+ CAD
A little discoveryComplimentary samples with every order
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Selected with care.
iS Clinical
Cleansing Complex
Your ritual begins with the right choice.
$36.00 CAD
Taxes calculated at checkout.
The skincare focus
Clean, never tight.
A clear gel cleanser with willow bark, sugarcane, green tea and centella that removes makeup and impurities without leaving skin tight.
Explore our ingredient glossaryiS Clinical
The formula, explained.
The ingredients behind this formula—and what they bring to your skin.
Salix Alba (Willow) Bark Extract
Helps keep pores looking clear.
Saccharum Officinarum (Sugarcane) Extract
Smooths the surface.
Camellia Sinensis Leaf and Chamomilla Recutita Flower Extracts
Soothe.
Ingredient imagery is illustrative. Explore the full ingredient list below.
Made to work together
Pairs beautifully.
Cleansing Complex, Active Serum, Hydra-Cool Serum, then moisturizer.
Your routine
iS ClinicalHydra-Cool Serum
Why it fits
A hydrating serum before moisturizer.
Worth knowing
The finer details.
A closer look at your skin, your routine and what goes into the formula.
iS Clinical Cleansing Complex
iS Clinical Cleansing Complex is a lightweight gel that cleans thoroughly and leaves skin soft.
Willow bark and sugarcane help keep pores looking clear, while green tea, chamomile, centella and antioxidant vitamins care for the skin.
A clean, comfortable finish, morning and evening.
Why we love it
A truly clean feel without that squeaky, stripped tightness, and a little goes a long way.
Benefits
- Removes makeup and impurities
- Helps keep pores looking clear
- Soft, comfortable finish
- Gentle for daily use
Best for
Oily, combination, blemish-prone
Double cleanse on makeup days.
How to use
- Wet face and neck.
- Massage a small amount over the skin.
- Rinse well and pat dry.
- Morning and evening; cleanse twice for heavy makeup.
Full Ingredient List
Water/Aqua/Eau, Disodium Laureth Sulfosuccinate, Cocamidopropyl Betaine, PEG-30 Glyceryl Cocoate, Glycerin, Propylene Glycol, Hydroxyethylcellulose, Salix Alba (Willow) Bark Extract, Saccharum Officinarum (Sugarcane) Extract [Extrait de canne à sucre], Camellia Sinensis Leaf Extract, Chamomilla Recutita (Matricaria) Flower Extract, Asiaticoside, Asiatic Acid, Madecassic Acid, Ascorbyl Palmitate, Phospholipids, Tocopheryl Acetate, Retinyl Palmitate, Iodopropynyl Butylcarbamate, Phenoxyethanol.
Ingredients may be updated by the manufacturer. Please refer to the product packaging for the most current ingredient list.
Shipping & returns
For delivery and return information, view our policy.
A Clear Gel Cleanser for a Fresh, Comfortable Clean
iS Clinical Cleansing Complex is a lightweight gel cleanser that removes makeup, excess oil and daily impurities while leaving skin feeling soft and comfortable, never tight.
Willow bark and sugarcane extracts help keep pores looking clear, while green tea, chamomile, centella and antioxidant vitamins care for the skin as you cleanse.
Benefits
- Removes makeup, excess oil and impurities
- Helps keep pores looking clear
- Leaves skin soft and comfortable, without residue
- Gentle enough for daily use, morning and evening
Best For
- Most skin types, especially oily, combination and blemish-prone skin
- Anyone who prefers a light gel cleanser
- Preparing skin for iS Clinical serums such as Active Serum
How to Use
- Wet the face and neck.
- Work a small amount between your hands and massage gently over the skin.
- Rinse well and pat dry. Use morning and evening.
Loshen & Crem’s Recommendation
A little goes a long way. For heavy makeup or long-wear sunscreen, cleanse twice: the first cleanse lifts makeup, the second cleans the skin itself. If your skin is very dry or sensitized, our team may suggest Cream Cleanser instead.
Ingredients
- Willow Bark and Sugarcane Extracts: Help keep pores looking clear and the surface smooth.
- Green Tea and Chamomile: Botanicals that help soothe the skin.
- Centella Asiatica Compounds: Asiaticoside, asiatic acid and madecassic acid help comfort the skin.
- Vitamins C, E and A (Ascorbyl Palmitate, Tocopheryl Acetate, Retinyl Palmitate): Antioxidant care.
Full Ingredient List
Water/Aqua/Eau, Disodium Laureth Sulfosuccinate, Cocamidopropyl Betaine, PEG-30 Glyceryl Cocoate, Glycerin, Propylene Glycol, Hydroxyethylcellulose, Salix Alba (Willow) Bark Extract, Saccharum Officinarum (Sugarcane) Extract [Extrait de canne à sucre], Camellia Sinensis Leaf Extract, Chamomilla Recutita (Matricaria) Flower Extract, Asiaticoside, Asiatic Acid, Madecassic Acid, Ascorbyl Palmitate, Phospholipids, Tocopheryl Acetate, Retinyl Palmitate, Iodopropynyl Butylcarbamate, Phenoxyethanol.
Ingredients may be updated by the manufacturer. Please refer to the product packaging for the most current ingredient list.
Frequently Asked Questions
Does it remove makeup?
Yes. For heavy or long-wear makeup, cleanse twice.
Is it suitable for dry skin?
It suits most skin types. Very dry or sensitized skin may prefer Cream Cleanser.
Does it contain retinol?
It contains a small amount of retinyl palmitate, a gentle vitamin A ester, for antioxidant care. It is not a retinol treatment.
Where can I buy iS Clinical Cleansing Complex in Canada?
iS Clinical Cleansing Complex is available from Loshen & Crem online across Canada and at our Edmonton, Alberta boutique.
The care behind your order
From our boutique.
To your door.
A few helpful details, before your next delivery.
Track your order01 · Across Canada
A good thing, on its way.
$149+Free Regular shipping
$249+Free Priority shipping
CAD · After discounts, before taxes and shipping. Conditions and product exclusions apply.
Canada & U.S. delivery details02 · Close to home
Collect in Edmonton.
Choose pickup at checkout when available. We’ll let you know when your order is ready.
Speak with our boutique03 · A little reassurance
Here after checkout, too.
Request an eligible return within 30 days. Items must be unopened, unused and in their original packaging. Final-sale exclusions apply.
Returns & order support
Salix Alba (Willow) Bark Extract
Helps keep pores looking clear.
Saccharum Officinarum (Sugarcane) Extract
Smooths the surface.
Camellia Sinensis Leaf and Chamomilla Recutita Flower Extracts
Soothe.
Asiaticoside, Asiatic Acid and Madecassic Acid
Comfort the skin.
Ascorbyl Palmitate, Tocopheryl Acetate and Retinyl Palmitate
Antioxidant care.
Curious about your ingredients?
Explore La Matière
A little guidance. A more considered routine.
Your skin.
Our attention.
Beautiful formulas are only part of the story. Knowing what belongs in your routine makes all the difference.
Talk through your skin, the products you already use and the questions on your mind with one of our facialists.
Book a consultation Just a product question? Ask us.Personal guidance, in Edmonton or online.
The care behind your care
A place in your routine.
A team in your corner.
From your first question to your next replenishment, there’s a real person here to help.
01 Make sense of what you already use
You don’t need to start over. Bring us your current routine and we’ll help you understand where a new formula fits.
Ask our team02 Get to know your skin
Take our skin questionnaire for a thoughtful starting point, then speak with us if you’d like to explore your recommendations.
Find your starting point03 Keep the conversation going
A question about how to use it? Unsure about your next step? You’re welcome to come back to our team for guidance.
We’re here to helpFrom our Edmonton boutique
Explore iS Clinical.
Find your place to begin.
Discover iS Clinical Cleansing Complex at Loshen & Crem, a skin-health boutique and facial studio in Edmonton, Alberta. Explore the iS Clinical collection online across Canada, or speak with our facialists about how this formula fits into the products you already use.
A little care, to keep.
Your ritual, beautifully noted.
The guidance you’ll want when you get home: how to use it, what to expect and when to check in. A little reminder, with your team still in reach.