Your routine
iS ClinicalSheald Recovery Balm
Why it fits
A rich moisturizer or targeted comfort balm.

Skincare Boutique & Facial Institute
Skincare Boutique & Facial Institute
Book Your AppointmentCountry
Language





Tax excluded. Shipping calculated at checkout
Your ritual, rewarded. Choose your La Crem tier to estimate your points.
Estimated on eligible spend before tax, shipping and discounts. Your account confirms the final balance.
Explore La Crem rewardsAll skin types, sensitive too
A cooling hyaluronic acid serum with vitamin B5 and centella that hydrates, comforts and calms the look of redness, for every skin type.
Discover the formula & ingredientsPickup in Edmonton
Usually ready in 24 hours
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Wait for your ready-for-pickup email before visiting.
Visit the boutiqueNeed expert guidance?
Let’s talk about your skin and what belongs in your routine.
From our boutique to your door
Selected with care.
iS Clinical
Your ritual begins with the right choice.
$142.00 CAD
Taxes calculated at checkout.
The skincare focus
A cooling hyaluronic acid serum with vitamin B5 and centella that hydrates, comforts and calms the look of redness, for every skin type.
Explore our ingredient glossaryiS Clinical
The ingredients behind this formula—and what they bring to your skin.
Sodium Hyaluronate
Draws in moisture.
Pantothenic Acid (Vitamin B5)
Soothes and conditions.
Asiaticoside, Asiatic Acid and Madecassic Acid
Comfort the skin.
Ingredient imagery is illustrative. Explore the full ingredient list below.
Made to work together
Cleansing Complex, Active Serum, Hydra-Cool Serum, then moisturizer.
Your routine
A rich moisturizer or targeted comfort balm.
Your routine
The cleansing step, before serums.
Worth knowing
A closer look at your skin, your routine and what goes into the formula.
iS Clinical Hydra-Cool Serum is the comfort serum in every iS Clinical routine.
Hyaluronic acid, vitamin B5, centella and mushroom extract hydrate and soothe, with a refreshing cooling feel.
Skin looks plumper, calmer and brighter, including sensitive and blemish-prone skin.
It makes active routines comfortable. We recommend it alongside Active Serum more than any other pairing.
All skin types, sensitive too
Keep it handy for flights and dry winter days.
Water/Aqua/Eau, Sodium Hyaluronate, Propylene Glycol, Pantothenic Acid, Asiaticoside, Asiatic Acid, Madecassic Acid, Polyporus Umbellatus (Mushroom) Extract, Menthol, Blue 1 (CI 42090), Phenoxyethanol.
Ingredients may be updated by the manufacturer. Please refer to the product packaging for the most current ingredient list.
For delivery and return information, view our policy.
iS Clinical Hydra-Cool Serum is a light, cooling serum that floods the skin with hydration and helps calm the look of redness and discomfort. Hyaluronic acid, vitamin B5, centella and mushroom extract leave skin feeling refreshed, plump and comfortable.
It suits every skin type, including sensitive and blemish-prone skin, and is the serum we reach for when skin feels tight, warm or stressed.
Hydra-Cool is the iS Clinical serum we recommend most often alongside Active Serum: it keeps skin comfortable while it gets used to a more active routine. Keep it in your bag for flights, too, when dry cabin air leaves skin feeling tight.
Water/Aqua/Eau, Sodium Hyaluronate, Propylene Glycol, Pantothenic Acid, Asiaticoside, Asiatic Acid, Madecassic Acid, Polyporus Umbellatus (Mushroom) Extract, Menthol, Blue 1 (CI 42090), Phenoxyethanol.
Ingredients may be updated by the manufacturer. Please refer to the product packaging for the most current ingredient list.
Can sensitive skin use it?
Yes. It is suitable for all skin types, including sensitive skin.
Can I use it with Active Serum?
Yes, it is the ideal partner. Apply Active Serum first, then Hydra-Cool.
Is it oily?
No. It is a light, water-based serum that absorbs quickly.
Where can I buy iS Clinical Hydra-Cool Serum in Canada?
iS Clinical Hydra-Cool Serum is available from Loshen & Crem online across Canada and at our Edmonton, Alberta boutique.
The care behind your order
A few helpful details, before your next delivery.
Track your order01 · Across Canada
$149+Free Regular shipping
$249+Free Priority shipping
CAD · After discounts, before taxes and shipping. Conditions and product exclusions apply.
Canada & U.S. delivery details02 · Close to home
Choose pickup at checkout when available. We’ll let you know when your order is ready.
Speak with our boutique03 · A little reassurance
Request an eligible return within 30 days. Items must be unopened, unused and in their original packaging. Final-sale exclusions apply.
Returns & order support
Draws in moisture.
Soothes and conditions.
Comfort the skin.
Brightens.
Cooling sensation.
Curious about your ingredients?
Explore La Matière
A little guidance. A more considered routine.
Beautiful formulas are only part of the story. Knowing what belongs in your routine makes all the difference.
Talk through your skin, the products you already use and the questions on your mind with one of our facialists.
Book your consultation Just a product question? Ask us.The care behind your care
From your first question to your next replenishment, there’s a real person here to help.
You don’t need to start over. Bring us your current routine and we’ll help you understand where a new formula fits.
Ask our teamTake our skin questionnaire for a thoughtful starting point, then speak with us if you’d like to explore your recommendations.
Find your starting pointA question about how to use it? Unsure about your next step? You’re welcome to come back to our team for guidance.
We’re here to helpFrom our Edmonton boutique
Discover iS Clinical Hydra-Cool Serum at Loshen & Crem, a skin-health boutique and facial studio in Edmonton, Alberta. Explore the iS Clinical collection online across Canada, or speak with our facialists about how this formula fits into the products you already use.
A little care, to keep.
The guidance you’ll want when you get home: how to use it, what to expect and when to check in. A little reminder, with your team still in reach.