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Skincare Boutique & Facial Institute

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Why Loshen & Crem

Skincare, with a little more care.

Good skincare is only part of the story. How you feel choosing it, receiving it and using it matters to us, too.

Your parcel, thoughtfully prepared

The fold.
The stamp.
The little extra.

Illustration of an ivory Loshen and Crem wax seal on an envelope beside a wooden-handled stamper with an oval gold head.

From our boutique to your hands.

Thoughtfully chosen. Beautifully prepared. Personally supported.

It’s in the little things.

A few reasons ordering from Loshen feels personal.

A little occasion, just for you.

Careful wrapping, our signature stamp and attention to the final fold. Even when the gift is for you.

Inside your parcel

We prepare your products with care for their journey to you. Whether you’re replenishing a favourite or trying something new, we want opening your parcel to feel like a small occasion.

Small samples. Lovely possibilities.

A new texture. A brand you’ve been curious about. A little invitation to discover.

Can I request a sample?

We select complimentary skincare samples according to availability. Leave a preference in your order notes and we’ll do our best. Specific samples and quantities aren’t guaranteed.

A real person, on your side.

Ask before you order. Ask when it arrives. We’re here to help you feel comfortable with what you choose.

Let’s talk skincare

Not sure where a sample fits in your routine, or which product to choose? Email our team. For a more in-depth review of your skin and routine, explore a dedicated consultation.

Ask our team

Carefully packed.
On its way to you.

Prepared in Edmonton, with tracking details sent when your parcel is dispatched.

$149+

Complimentary regular shipping

CAD

$249+

Complimentary priority shipping

CAD

2 p.m.

Weekday order cutoff

Same-day shipment whenever possible.
Shipping details, without the guesswork

Canadian thresholds apply after discounts and before taxes and shipping. Priority shipping is available on eligible orders. Heavy items and products with ground-shipping restrictions have different requirements. Promotional thresholds may vary. Our weekday cutoff is Mountain Time, excluding holidays; same-day shipment is a goal, not a guarantee. We also ship to eligible U.S. destinations.

View shipping and returns

A considered selection.
A personal starting point.

Our independent skincare boutique and facial studio in Edmonton was founded by Sarah-Maude Cabana. Our approach brings together skin health, education and respect for individual needs.

Chosen with a reason.

Biologique Recherche, Valmont, AnteAGE, Calecim, iS Clinical and discoveries worth getting to know. We help you understand where a product fits—and when a simpler routine makes sense.

Your questions are welcome.

What does it do? Why this one? How do I use it? Start with our skin questionnaire, ask a product question or book a dedicated consultation.

The details you notice.

Excerpts from client reviews on Trustpilot.

“I was really impressed with how beautifully everything was packaged.”

Yuliya Tikhonova · May 2026

“Great service, prompt shipping and generous samples.”

Hanna · September 2026

“very helpful & quick to respond!”

Cassandra DiGenova · April 2026
Read more client reviews

A little more to know.

Can I shop online?

Yes. Shop our skincare and lifestyle selection online, with delivery across Canada and to eligible U.S. destinations. You can also visit our Edmonton boutique.

Can you help me choose?

Absolutely. Ask our team a product question or use our skin questionnaire for an initial direction. A dedicated consultation offers a more personal review of your skin and routine.

Can I request a particular sample?

Leave your preference in the order notes. We’ll do our best, subject to availability.

What if I need help after delivery?

Email info@loshen.ca with your order number and question. We can help with product information or explain the next steps under our shipping and returns policy.

Online, with care.
In Edmonton, with a hello.

Come in with a question. Try a texture. Spend a little time with your skin.

5238 Windermere Boulevard, Edmonton, Alberta
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