Your routine
NeoGenesisIntensive Moisturizer
Why it fits
NeoGenesis Intensive Moisturizer delivers deep, long-lasting hydration with 5% S²RM® technology, providing essential nourishment for dry and compromised skin.
NeoGenesis Volcanic Ash Mask
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Explore La Crem rewardsNeoGenesis Volcanic Ash Mask is a creamy, mineral-rich treatment designed to purify, balance, and refine the skin.
Discover the formula & ingredientsPickup in Edmonton
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Boutique details
Your Edmonton boutique.
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
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Shipping, on usRegular $149+ · Priority $249+ CAD
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Selected with care.
NeoGenesis
Volcanic Ash Mask
Your ritual begins with the right choice.
$32.43 CAD
Taxes calculated at checkout.
The skincare focus
NeoGenesis Volcanic Ash Mask
NeoGenesis Volcanic Ash Mask is a creamy, mineral-rich treatment designed to purify, balance, and refine the skin.
Explore our ingredient glossaryNeoGenesis
The formula, explained.
The ingredients behind this formula—and what they bring to your skin.
Niacinamide
A form of vitamin B3 used in skin care to support the moisture barrier and a more even-looking complexion.
Squalane
An emollient that helps soften skin and leave it feeling supple.
Kaolin
A mineral clay used to help absorb excess surface oil.
Ingredient imagery is illustrative. Explore the full ingredient list below.
Made to work together
Pairs beautifully.
Explore another step in your face-care routine.
Your routine
NeoGenesisMB-1
Why it fits
NeoGenesis MB-1 is a prebiotic-infused mist designed to balance the skin’s microbiota and support a calm, healthy complexion. Formulated with live nitrifying bacteria and Sodium Hyaluronate Butyrate, this mist helps soothe irritation, restore balance, and provide lightweight hydration. Ideal for acne-prone, sensitive, and reactive skin, MB-1 is a powerful addition to any skincare routine to help maintain harmony on the skin’s surface.
Worth knowing
The finer details.
A closer look at your skin, your routine and what goes into the formula.
NeoGenesis Volcanic Ash Mask
Purify + Polish
NeoGenesis Volcanic Ash Mask is a creamy, mineral-rich treatment designed to purify, balance, and refine the skin. Infused with Kaolin clay, Bakuchiol, and botanical extracts, this mask draws out impurities, minimizes the appearance of pores, and calms irritation while maintaining essential hydration. With regular use, it helps clarify uneven skin tone, reduce blemishes, and brighten the complexion, leaving skin soothed, conditioned, and refreshed.
Benefits
- Refines pores and draws out impurities
- Calms and soothes irritated skin
- Hydrates while maintaining skin balance
- Brightens the complexion for a refreshed glow
How to use
- After cleansing, apply a thin layer to damp or dry skin. Leave on for 5 to 8 minutes, then remove with a damp towel. Use 2 to 3 times per week for optimal results. May be used six months after completing cancer treatments or earlier with healthcare approval. Avoid direct contact with the eyes. For external use only.
Full Ingredient List
Water, Kaolin, Glycerin, Daucus Carota Sativa (Carrot) Root Extract, Urea, Avena Sativa (Oat) Kernel Flour, Vaccinium Myrtillus (Bilberry) Fruit Extract, Saccharum Officinarum (Sugarcane) Extract, Acer Saccharum (Sugar Maple) Extract, Citrus Aurantium Dulcis (Orange) Fruit Extract, Citrus Limon (Lemon) Fruit Extract, Niacinamide, Magnesium Aluminum Silicate, Bakuchiol, Sodium Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Squalane, Benzyl Alcohol, Dehydroacetic Acid, Lactic Acid.
Shipping & returns
For delivery and return information, view our policy.
Purify + Polish
NeoGenesis Volcanic Ash Mask is a creamy, mineral-rich treatment designed to purify, balance, and refine the skin. Infused with Kaolin clay, Bakuchiol, and botanical extracts, this mask draws out impurities, minimizes the appearance of pores, and calms irritation while maintaining essential hydration. With regular use, it helps clarify uneven skin tone, reduce blemishes, and brighten the complexion, leaving skin soothed, conditioned, and refreshed.
Benefits:
- Refines pores and draws out impurities
- Calms and soothes irritated skin
- Hydrates while maintaining skin balance
- Brightens the complexion for a refreshed glow
How to Use:
After cleansing, apply a thin layer to damp or dry skin. Leave on for 5 to 8 minutes, then remove with a damp towel. Use 2 to 3 times per week for optimal results. May be used six months after completing cancer treatments or earlier with healthcare approval. Avoid direct contact with the eyes. For external use only.
Ingredients:
Water, Kaolin, Glycerin, Daucus Carota Sativa (Carrot) Root Extract, Urea, Avena Sativa (Oat) Kernel Flour, Vaccinium Myrtillus (Bilberry) Fruit Extract, Saccharum Officinarum (Sugarcane) Extract, Acer Saccharum (Sugar Maple) Extract, Citrus Aurantium Dulcis (Orange) Fruit Extract, Citrus Limon (Lemon) Fruit Extract, Niacinamide, Magnesium Aluminum Silicate, Bakuchiol, Sodium Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Squalane, Benzyl Alcohol, Dehydroacetic Acid, Lactic Acid.
The care behind your order
From our boutique.
To your door.
A few helpful details, before your next delivery.
Track your order01 · Across Canada
A good thing, on its way.
$149+Free Regular shipping
$249+Free Priority shipping
CAD · After discounts, before taxes and shipping. Conditions and product exclusions apply.
Canada & U.S. delivery details02 · Close to home
Collect in Edmonton.
Choose pickup at checkout when available. We’ll let you know when your order is ready.
Speak with our boutique03 · Care you can count on
Here after checkout, too.
Request an eligible return within 30 days. Items must be unopened, unused and in their original packaging. Final-sale exclusions apply.
Returns & order support
Niacinamide
A form of vitamin B3 used in skin care to support the moisture barrier and a more even-looking complexion.
Squalane
An emollient that helps soften skin and leave it feeling supple.
Kaolin
A mineral clay used to help absorb excess surface oil.
Oat
An oat-derived ingredient used in skin-conditioning care.
Curious about your ingredients?
Explore La Matière
Expert guidance. A considered routine.
Your skin.
Our attention.
Beautiful formulas are only part of the story. Knowing what belongs in your routine makes all the difference.
Talk through your skin, the products you already use and the questions on your mind with one of our facialists.
Book a consultation Just a product question? Ask us.Personal guidance, in Edmonton or online.
The care behind your care
A place in your routine.
A team in your corner.
From your first question to your next replenishment, there’s a real person here to help.
01 Make sense of what you already use
You don’t need to start over. Bring us your current routine and we’ll help you understand where a new formula fits.
Ask our team02 Get to know your skin
Take our skin questionnaire for a thoughtful starting point, then speak with us if you’d like to explore your recommendations.
Find your starting point03 Keep the conversation going
A question about how to use it? Unsure about your next step? You’re welcome to come back to our team for guidance.
We’re here to helpFrom our Edmonton boutique
Explore NeoGenesis.
Find your place to begin.
Discover NeoGenesis Volcanic Ash Mask at Loshen & Crem, a skin-health boutique and facial studio in Edmonton, Alberta. Explore the NeoGenesis collection online across Canada, or speak with our facialists about how this formula fits into the products you already use.
Care, to keep.
Your ritual, beautifully noted.
The guidance you’ll want when you get home: how to use it, what to expect and when to check in. Your reminder, with your team still in reach.