FOREO FAQ™ 402
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Explore La Crem rewardsFAQ™ 402 is a next-generation anti-aging toning device designed to visibly lift, firm, and contour the face and neck while targeting deep wrinkles, fine lines, uneven skin tone, and loss of elasticity. Using a powerful combination of dual microcurrent, electroporation, red and near-infrared LED light,...
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5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
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FOREO
FAQ™ 402
Your ritual begins with the right choice.
$889.00 CAD
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FOREO
A closer look.
Understand the light. Find your rhythm. Make it part of your care.
How deep does light go?
Look beneath the surface, then choose a colour to follow its path through the skin.
Choose any colour to follow its illustrative path.
Light does not stop at a precise line. These paths show a general pattern, not a measured depth or a promise of results. Every skin and device is different.
Explore the other light modes
A colour name alone does not tell us its depth or prove a benefit.
Included in this device
Different light. Different jobs.
Explore every colour, even when it is not included in your selected device. The check mark identifies this model’s modes. Choose a colour to discover Loshen devices that offer it.
- 01Blue is more surface-focused.
Often used in devices for some inflammatory pimples.
- 02Red and near-infrared travel further.
Often used together in studies of skin texture and fine lines.
- 03Deeper does not mean better.
The right device, dose and routine matter more than a colour count.
Blue
Used by some devices for inflammatory pimples. It does not treat every type of acne. Pigmentation-prone skin needs extra care.
A little more detail
Blue light is used in some devices for inflammatory pimples. It does not treat every kind of acne: blackheads, whiteheads and deeper cysts need a different approach.
Pigmentation-prone skin needs particular care with blue light. Read the caution below.
Explore devices with this light
Omnilux Clear Face ↗Omnilux Blemish Eraser ↗Therabody TheraFace Mask Glo ↗Red
Often used for fine lines and skin texture. Results depend on the device and routine.
A little more detail
Red light is studied for concerns such as fine lines and skin texture. Trials have measured changes in collagen and elasticity, but the result belongs to the tested device and routine.
A red glow alone cannot tell you the dose reaching your skin.
Explore devices with this light
Omnilux Contour Face ↗Omnilux Contour Neck & Décolleté ↗Omnilux Contour Glove ↗Near-infrared
Light your eyes cannot see. It is often paired with red light. No visible glow does not mean the light is absent.
A little more detail
Near-infrared sits beyond visible red. It is often paired with red light in skin studies and generally reaches deeper than blue light. Invisible does not mean inactive—or automatically more effective.
Shown in taupe here because near-infrared has no visible colour.
Explore devices with this light
Omnilux Contour Face ↗Omnilux Contour Neck & Décolleté ↗Omnilux Contour Glove ↗Purple
A purple mode. Its wavelength—or combination of wavelengths—depends on the device. Purple does not automatically mean red and blue together.
The skin illustration is a general wavelength example. The specification above belongs to your selected device.
A little more detail
A purple-light programme. The brand links this colour to tone-related cosmetic concerns; it is not a treatment recommendation for melasma.
FOREO describes these as cosmetic programmes. For its FAQ 200 masks, the brand states that green, orange, yellow, purple and cyan are not intended to have a medical effect.
Cyan
A blue-green cosmetic mode, described by FOREO as calming. Its colour alone does not establish a clinical benefit.
The skin illustration is a general wavelength example. The specification above belongs to your selected device.
A little more detail
Cyan is a blue-green light mode, presented by FOREO as a calming cosmetic programme.
FOREO describes these as cosmetic programmes. For its FAQ 200 masks, the brand states that green, orange, yellow, purple and cyan are not intended to have a medical effect.
Green
A cosmetic light mode that FOREO associates with the appearance of uneven tone. It is not proof that the device treats pigmentation.
The skin illustration is a general wavelength example. The specification above belongs to your selected device.
A little more detail
A green-light programme. FOREO associates this colour with the appearance of uneven tone.
FOREO describes these as cosmetic programmes. For its FAQ 200 masks, the brand states that green, orange, yellow, purple and cyan are not intended to have a medical effect.
Yellow
A cosmetic light mode that FOREO associates with the appearance of redness. It is not a treatment claim for rosacea.
The skin illustration is a general wavelength example. The specification above belongs to your selected device.
A little more detail
A yellow-light programme. FOREO associates this colour with the appearance of redness.
FOREO describes these as cosmetic programmes. For its FAQ 200 masks, the brand states that green, orange, yellow, purple and cyan are not intended to have a medical effect.
Amber
An amber mode. The Dual LED Panel lists it at 570 nm. “Amber” and “yellow” labels can vary between devices.
The skin illustration is a general wavelength example. The specification above belongs to your selected device.
A little more detail
The Dual LED Panel includes an amber mode, listed by FOREO at 570 nm. Follow the panel’s own treatment programmes.
Follow the programme for this exact model. A colour name alone does not establish clinical effectiveness.
Explore devices with this light
FAQ™ Dual LED Panel ↗Orange
A cosmetic light mode that FOREO associates with skin texture. Benefits depend on the exact device and evidence.
The skin illustration is a general wavelength example. The specification above belongs to your selected device.
A little more detail
An orange-light programme. FOREO associates this colour with the appearance of skin texture.
FOREO describes these as cosmetic programmes. For its FAQ 200 masks, the brand states that green, orange, yellow, purple and cyan are not intended to have a medical effect.
White
White mixes visible wavelengths. It is not near-infrared and has no single wavelength number.
The skin illustration is a general wavelength example. The specification above belongs to your selected device.
A little more detail
White is a combination of visible wavelengths. It is not near-infrared and does not have one single wavelength number.
Follow the programme for this exact model. A colour name alone does not establish clinical effectiveness.
Deep NIR
A second invisible near-infrared mode on the Dual LED Panel: 1064 nm. Follow the panel’s own programmes.
The skin illustration is a general wavelength example. The specification above belongs to your selected device.
A little more detail
The panel’s second invisible near-infrared wavelength is 1064 nm. FOREO calls it Deep NIR; the name does not specify a fixed depth in skin.
Follow the programme for this exact model. A colour name alone does not establish clinical effectiveness.
It identifies the wavelength—the type of light. It is not a power rating.
Your device specifications
The details that matter, gathered here for your model.
- Model
- FOREO FAQ™ 402
- Light modes
- RedWavelength not specified in the cited manual
- Near-infraredWavelength not specified in the cited manual
- BlueWavelength not specified in the cited manual
- Recommended routine
- Use FAQ P1 primer · follow the model’s guided routine
- Technology
- Microcurrent, LED and T-Sonic massage in one handheld device.
- Design
- The treatment head is designed to glide over primed skin.
- Companion app
- FAQ™ Swiss
Wavelengths are nominal specifications. Where no verified number is available, we identify the mode without guessing. Follow the instructions supplied with your exact device.
Light, made simple
A little understanding goes a long way.
Red, blue, near-infrared… each brings a different kind of light to your skin. The useful question is what your device delivers, and how it fits your needs.
What does “nm” mean?
A nanometre is a tiny unit of length. It describes a light wave’s wavelength—not the device’s power or a promised result.
Explore your deviceTechnology, design & your routine
Three views. A clearer picture of your device.
FOREO FAQ™ 402
A combined treatment
Microcurrent, LED and T-Sonic massage in one handheld device.
Close skin contact
The treatment head is designed to glide over primed skin.
Your device, complete.
Included with FOREO FAQ™ 402:
- FAQ™ 402
- USB charging cable
- Quick start guide
- General manual
Selected items are illustrated. Refer to this list for the included components.
Use FAQ P1 primer · follow the model’s guided routine
Your device, connected
FAQ™ Swiss
Before your first use
Download the app named below, turn on Bluetooth and follow the registration and pairing steps for your model.
Unlock and register your device, access additional settings and follow guided treatment videos. Microcurrent and LED functions follow this model’s own protocol.
Available controls depend on your model. Keep to its recommended session length and frequency.
How to use it
Your ritual, step by step.
Use FAQ P1 primer · follow the model’s guided routine
- 01
Prepare
Clean and dry skin, then apply FAQ P1 primer as directed.
- 02
Select
Choose the intensity and guided treatment in the app.
- 03
Glide
Keep the four metallic spheres in contact. Keep moving; avoid the eye area and centre of the neck.
- 04
Finish
Switch off and clean the treatment head.
Before your first session
Read the manufacturer’s full instructions, light-sensitivity test and contraindications. Follow the eye-protection guidance for your model. If you use photosensitising medication or have a relevant medical condition, check with your healthcare professional before starting.
Use this ritual alongside the instructions supplied with your device, including its care, eye-protection and contraindication guidance.
Studies & results
FOREO
What was actually studied?
We have not reviewed a full study report for this exact model. General light research cannot predict its results or your individual response. Explore the independent reading under Questions & sources below.
Source: manufacturer-reported information. Summary by Loshen & Crem.
Questions & sources
A few things worth knowing.
Does a higher wavelength mean a stronger treatment?
No. Wavelength describes the light. Irradiance describes how much light power reaches an area of skin; exposure time also shapes the dose. Compare the complete device and its tested routine.
Can I leave it on longer to get more benefit?
Follow the model’s timer and frequency. More light is not automatically more useful; photobiomodulation responses depend on dose. Do not extend a session or stack treatments to chase faster results.
Do I need to feel heat for it to work?
Heat is not a measure of LED effectiveness. Some hybrid devices add heating or radiofrequency as separate functions; those have their own instructions.
Can I use my usual serum underneath?
It depends on the model. Some routines begin on clean, dry skin; others require a particular mask, serum or conductive primer. Follow the device-specific ritual below.
The reading behind this guide
General light research explains the technology. It does not certify the results of every product shown here.
- Light & wavelength · NASA
- Red + near-infrared · Lee et al., 2007
- Acne & light · American Academy of Dermatology
- Red-light safety · Jagdeo et al., 2020
- Scalp hair growth · Lanzafame et al., 2014
- Dose response · human fibroblast study, 2020
- IPL hair-removal report · 2008
- Skin-layer optics · 2020
- Skin & light · Tseng et al., 2009
- Light transmission · Piazena et al., 2017
Precautions & individual needs
Dual microcurrent red LED toning device
FAQ™ 402 is a next-generation anti-aging toning device designed to visibly lift, firm, and contour the face and neck while targeting deep wrinkles, fine lines, uneven skin tone, and loss of elasticity. Using a powerful combination of dual microcurrent, electroporation, red and near-infrared LED light, blue LED light, and T-Sonic™ massage, it works across multiple skin layers and facial muscles to support long-term skin renewal. Designed for at-home use, FAQ™ 402 delivers professional-level results by strengthening facial muscles, boosting collagen production, and enhancing skincare absorption for visibly smoother, firmer-looking skin.
What makes it special:
• World’s first device combining dual microcurrent, electroporation, and multi-wavelength LED light
• Dual microcurrent works horizontally and vertically to strengthen facial and neck muscles
• Uses near-infrared and red LED light to support collagen production and firmness
• Blue LED light helps improve uneven skin tone and texture
• Electroporation enhances the absorption of skincare ingredients
• T-Sonic™ massage supports circulation and lymphatic drainage
• AI-powered microcurrent adapts intensity in real time for optimal results
• App-connected with guided treatments and customizable settings
What’s included:
• FAQ™ 402
• USB charging cable
• Quick start guide
• General manual
• 2-year warranty
Benefits:
• Helps lift and contour the face and neck
• Supports visible reduction of deep wrinkles and fine lines
• Improves skin firmness and elasticity
• Enhances skincare absorption and hydration
• Helps even skin tone and texture
• Boosts radiance and reduces puffiness
• Supports long-term skin rejuvenation
How to use:
Apply a thin, even layer of a conductive primer to clean, dry skin on the face and neck.
Press the universal button to turn the device on and adjust microcurrent intensity as needed.
Lightly press all four metallic spheres to the skin and glide upward and outward across facial contours and the neck.
Follow guided treatments in the app if desired, then turn the device off after use.
Technology:
Dual microcurrent stimulates and strengthens facial and neck muscles for lifting and contouring.
Near-infrared and red LED light support collagen production and skin firmness.
Blue LED light helps improve uneven skin tone and texture.
Electroporation creates temporary micro-channels to enhance skincare absorption.
T-Sonic™ massage supports circulation and lymphatic drainage for improved radiance.
Features:
• Dual microcurrent technology
• Near-infrared, red, and blue LED light therapy
• Electroporation technology
• T-Sonic™ massage
• AI-powered adaptive intensity
• App-connected guided treatments
• Wireless and USB rechargeable
• 100% waterproof
• Easy-to-clean, non-porous silicone design
Compatible product recommendation:
For optimal performance and comfort, use with FAQ™ P1 Manuka Honey Primer, specifically formulated to conduct microcurrent and enhance treatment results.
Warranty & support
Loshen & Crem recommendation
A facialist’s perspective
One device.
Your real routine.
Start with what you want to address, the time you can realistically set aside, and the products you already use.
We can help you compare models, understand which accessories belong with your device, and make sense of its place in your routine.
Let’s talk about your routineShipping & returns
From our boutique to your door
The little details,
taken care of.
Review delivery options and the return conditions before choosing your device. Some devices are final sale.
A question about warranty or aftercare? Our team can help you find the information for your specific model.
Clarity, before you choose.
Find your kind of care.
A few thoughtful differences to help you choose what feels right for your needs, your time and your routine.
Swipe across to compare the devices.
| Details |
FOREO FOREO FAQ™ 402 You’re viewing this one |
NuFace NuFACE Trinity+ Pro smart device - Facial Toning kit |
NuFace NuFACE Mini+ |
|---|---|---|---|
| Your focus | Facial microcurrent with additional treatment modes. | Facial toning with room to add targeted attachments. | A compact introduction to facial microcurrent. |
| What it offers | Dual microcurrent, LED light and electroporation. | Microcurrent handle with interchangeable treatment heads. | Small, all-in-one microcurrent device. |
| The routine | Glide with the recommended conductive primer. | A hands-on glide routine with conductive activator. | Glide over the face with conductive activator. |
| Worth knowing | Check the primer and programme requirements for each mode. | Choose this for flexibility; check the accessories included in your kit. | No interchangeable treatment heads. |
| Price |
$889.00 CAD |
$535.00 CAD Currently unavailable Explore this device — NuFACE Trinity+ Pro smart device - Facial Toning kit |
$340.00 CAD Explore this device — NuFACE Mini+ |
Still deciding? Let’s talk about what will fit your everyday routine.
Ask our teamLoshen & Crem · A little care, to keep.
Your ritual, beautifully noted.
The steps, precautions and guidance for FOREO FAQ™ 402, together in a card to keep or print.
Expert guidance. A considered routine.
Your skin.
Our attention.
Thoughtful technology is only part of the story. Knowing how it belongs in your routine makes all the difference.
Talk through your skin, the products you already use and the questions on your mind with one of our facialists.
Book your consultation Just a product question? Ask us.The care behind your care
A place in your routine.
A team in your corner.
From your first question to your next replenishment, there’s a real person here to help.
01 Make sense of what you already use
You don’t need to start over. Bring us your current routine and we’ll help you understand where a device fits.
Ask our team02 Get to know your skin
Take our skin questionnaire for a thoughtful starting point, then speak with us if you’d like to explore your recommendations.
Find your starting point03 Keep the conversation going
A question about how to use it? Unsure about your next step? You’re welcome to come back to our team for guidance.
We’re here to helpFrom our Edmonton boutique
Explore FOREO.
Find your place to begin.
Discover FOREO FAQ™ 402 at Loshen & Crem, a skin-health boutique and facial studio in Edmonton, Alberta. Explore the FOREO collection online across Canada, or speak with our facialists about how this device fits into the products you already use.