FOREO FAQ™ 102
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Explore La Crem rewardsClinical anti-aging face and neck treatment device
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Your Edmonton boutique.
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
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FOREO
FAQ™ 102
Your ritual begins with the right choice.
$889.00 CAD
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FOREO
A closer look.
Understand the light. Find your rhythm. Make it part of your care.
How deep does light go?
Look beneath the surface, then choose a colour to follow its path through the skin.
Choose any colour to follow its illustrative path.
Light does not stop at a precise line. These paths show a general pattern, not a measured depth or a promise of results. Every skin and device is different.
Explore the other light modes
A colour name alone does not tell us its depth or prove a benefit.
Included in this device
Different light. Different jobs.
Explore every colour, even when it is not included in your selected device. The check mark identifies this model’s modes. Choose a colour to discover Loshen devices that offer it.
- 01Blue is more surface-focused.
Often used in devices for some inflammatory pimples.
- 02Red and near-infrared travel further.
Often used together in studies of skin texture and fine lines.
- 03Deeper does not mean better.
The right device, dose and routine matter more than a colour count.
Blue
Used by some devices for inflammatory pimples. It does not treat every type of acne. Pigmentation-prone skin needs extra care.
A little more detail
Blue light is used in some devices for inflammatory pimples. It does not treat every kind of acne: blackheads, whiteheads and deeper cysts need a different approach.
Pigmentation-prone skin needs particular care with blue light. Read the caution below.
Explore devices with this light
Omnilux Clear Face ↗Omnilux Blemish Eraser ↗Therabody TheraFace Mask Glo ↗Red
Often used for fine lines and skin texture. Results depend on the device and routine.
A little more detail
Red light is studied for concerns such as fine lines and skin texture. Trials have measured changes in collagen and elasticity, but the result belongs to the tested device and routine.
A red glow alone cannot tell you the dose reaching your skin.
Explore devices with this light
Omnilux Contour Face ↗Omnilux Contour Neck & Décolleté ↗Omnilux Contour Glove ↗Near-infrared
Light your eyes cannot see. It is often paired with red light. No visible glow does not mean the light is absent.
A little more detail
Near-infrared sits beyond visible red. It is often paired with red light in skin studies and generally reaches deeper than blue light. Invisible does not mean inactive—or automatically more effective.
Shown in taupe here because near-infrared has no visible colour.
Explore devices with this light
Omnilux Contour Face ↗Omnilux Contour Neck & Décolleté ↗Omnilux Contour Glove ↗Purple
A purple mode. Its wavelength—or combination of wavelengths—depends on the device. Purple does not automatically mean red and blue together.
The skin illustration is a general wavelength example. The specification above belongs to your selected device.
A little more detail
A purple-light programme. The brand links this colour to tone-related cosmetic concerns; it is not a treatment recommendation for melasma.
FOREO describes these as cosmetic programmes. For its FAQ 200 masks, the brand states that green, orange, yellow, purple and cyan are not intended to have a medical effect.
Cyan
A blue-green cosmetic mode, described by FOREO as calming. Its colour alone does not establish a clinical benefit.
The skin illustration is a general wavelength example. The specification above belongs to your selected device.
A little more detail
Cyan is a blue-green light mode, presented by FOREO as a calming cosmetic programme.
FOREO describes these as cosmetic programmes. For its FAQ 200 masks, the brand states that green, orange, yellow, purple and cyan are not intended to have a medical effect.
Green
A cosmetic light mode that FOREO associates with the appearance of uneven tone. It is not proof that the device treats pigmentation.
The skin illustration is a general wavelength example. The specification above belongs to your selected device.
A little more detail
A green-light programme. FOREO associates this colour with the appearance of uneven tone.
FOREO describes these as cosmetic programmes. For its FAQ 200 masks, the brand states that green, orange, yellow, purple and cyan are not intended to have a medical effect.
Yellow
A cosmetic light mode that FOREO associates with the appearance of redness. It is not a treatment claim for rosacea.
The skin illustration is a general wavelength example. The specification above belongs to your selected device.
A little more detail
A yellow-light programme. FOREO associates this colour with the appearance of redness.
FOREO describes these as cosmetic programmes. For its FAQ 200 masks, the brand states that green, orange, yellow, purple and cyan are not intended to have a medical effect.
Amber
An amber mode. The Dual LED Panel lists it at 570 nm. “Amber” and “yellow” labels can vary between devices.
The skin illustration is a general wavelength example. The specification above belongs to your selected device.
A little more detail
The Dual LED Panel includes an amber mode, listed by FOREO at 570 nm. Follow the panel’s own treatment programmes.
Follow the programme for this exact model. A colour name alone does not establish clinical effectiveness.
Explore devices with this light
FAQ™ Dual LED Panel ↗Orange
A cosmetic light mode that FOREO associates with skin texture. Benefits depend on the exact device and evidence.
The skin illustration is a general wavelength example. The specification above belongs to your selected device.
A little more detail
An orange-light programme. FOREO associates this colour with the appearance of skin texture.
FOREO describes these as cosmetic programmes. For its FAQ 200 masks, the brand states that green, orange, yellow, purple and cyan are not intended to have a medical effect.
White
White mixes visible wavelengths. It is not near-infrared and has no single wavelength number.
The skin illustration is a general wavelength example. The specification above belongs to your selected device.
A little more detail
White is a combination of visible wavelengths. It is not near-infrared and does not have one single wavelength number.
Follow the programme for this exact model. A colour name alone does not establish clinical effectiveness.
Deep NIR
A second invisible near-infrared mode on the Dual LED Panel: 1064 nm. Follow the panel’s own programmes.
The skin illustration is a general wavelength example. The specification above belongs to your selected device.
A little more detail
The panel’s second invisible near-infrared wavelength is 1064 nm. FOREO calls it Deep NIR; the name does not specify a fixed depth in skin.
Follow the programme for this exact model. A colour name alone does not establish clinical effectiveness.
It identifies the wavelength—the type of light. It is not a power rating.
Your device specifications
The details that matter, gathered here for your model.
- Model
- FOREO FAQ™ 102
- Light modes
- RedWavelength not specified in the cited manual
- OrangeWavelength not specified in the cited manual
- YellowWavelength not specified in the cited manual
- GreenWavelength not specified in the cited manual
- PurpleWavelength not specified in the cited manual
- BlueWavelength not specified in the cited manual
- CyanWavelength not specified in the cited manual
- WhiteWhite
- Recommended routine
- Use FAQ P1 primer · follow the model’s guided routine
- Technology
- EMS, radiofrequency and LED functions in one handheld device.
- Design
- The treatment head is designed to glide over primed skin.
- Companion app
- FAQ™ Swiss
Wavelengths are nominal specifications. Where no verified number is available, we identify the mode without guessing. Follow the instructions supplied with your exact device.
Light, made simple
A little understanding goes a long way.
Red, blue, near-infrared… each brings a different kind of light to your skin. The useful question is what your device delivers, and how it fits your needs.
What does “nm” mean?
A nanometre is a tiny unit of length. It describes a light wave’s wavelength—not the device’s power or a promised result.
Explore your deviceTechnology, design & your routine
Three views. A clearer picture of your device.
FOREO FAQ™ 102
A combined treatment
EMS, radiofrequency and LED functions in one handheld device.
Close skin contact
The treatment head is designed to glide over primed skin.
Your device, complete.
Included with FOREO FAQ™ 102:
- FAQ™ 102
- USB charging cable
- Device stand
- Travel pouch
- Cleaning cloth
- Quick start guide
- General manual
Selected items are illustrated. Refer to this list for the included components.
Use FAQ P1 primer · follow the model’s guided routine
Your device, connected
FAQ™ Swiss
Before your first use
Download the app named below, turn on Bluetooth and follow the registration and pairing steps for your model.
Personalise the LED colours offered by the device and your treatment settings. The app includes guided routines and the required training before unlocking Pro mode.
Available controls depend on your model. Keep to its recommended session length and frequency.
How to use it
Your ritual, step by step.
Use FAQ P1 primer · follow the model’s guided routine
- 01
Prepare
Clean and dry skin, then apply FAQ P1 primer as directed.
- 02
Select
Choose the intensity and guided treatment in the app.
- 03
Glide
Keep the five gold plates in contact. Keep moving; avoid the eye area and centre of the neck.
- 04
Finish
Switch off and clean the treatment head.
Before your first session
Read the manufacturer’s full instructions, light-sensitivity test and contraindications. Follow the eye-protection guidance for your model. If you use photosensitising medication or have a relevant medical condition, check with your healthcare professional before starting.
Use this ritual alongside the instructions supplied with your device, including its care, eye-protection and contraindication guidance.
Studies & results
FOREO
What was actually studied?
We have not reviewed a full study report for this exact model. General light research cannot predict its results or your individual response. Explore the independent reading under Questions & sources below.
Source: manufacturer-reported information. Summary by Loshen & Crem.
Before & after
Before & after.
Before & after, with the context that matters.
Questions & sources
A few things worth knowing.
Does a higher wavelength mean a stronger treatment?
No. Wavelength describes the light. Irradiance describes how much light power reaches an area of skin; exposure time also shapes the dose. Compare the complete device and its tested routine.
Can I leave it on longer to get more benefit?
Follow the model’s timer and frequency. More light is not automatically more useful; photobiomodulation responses depend on dose. Do not extend a session or stack treatments to chase faster results.
Do I need to feel heat for it to work?
Heat is not a measure of LED effectiveness. Some hybrid devices add heating or radiofrequency as separate functions; those have their own instructions.
Can I use my usual serum underneath?
It depends on the model. Some routines begin on clean, dry skin; others require a particular mask, serum or conductive primer. Follow the device-specific ritual below.
The reading behind this guide
General light research explains the technology. It does not certify the results of every product shown here.
- Light & wavelength · NASA
- Red + near-infrared · Lee et al., 2007
- Acne & light · American Academy of Dermatology
- Red-light safety · Jagdeo et al., 2020
- Scalp hair growth · Lanzafame et al., 2014
- Dose response · human fibroblast study, 2020
- IPL hair-removal report · 2008
- Skin-layer optics · 2020
- Skin & light · Tseng et al., 2009
- Light transmission · Piazena et al., 2017
Precautions & individual needs
Clinical anti-aging face and neck treatment device
FAQ™ 102 is a professional-grade facial and neck rejuvenation device designed to deliver visible anti-aging results from home. Combining Electrical Muscle Stimulation (EMS), Radio-Frequency (RF), and LED light therapy, it targets key areas of the face and neck to help firm skin, reduce the appearance of wrinkles, and improve overall skin vitality. With guided treatments, customizable settings, and professional-level power controlled through the FAQ™ Swiss app, FAQ™ 102 brings clinical technology into a safe, at-home routine.
What makes it special:
• Combines EMS, RF, and LED light therapy in one device
• EMS tones and strengthens facial and neck muscles for a lifted appearance
• RF helps stimulate collagen and elastin to improve firmness and elasticity
• Multi-color LED light supports skin rejuvenation and tone balance
• Professional-level performance with Anti-Shock System™ for safe use
• Guided treatments and adjustable settings via the FAQ™ Swiss app
• Designed for both face and neck treatments
• Delivers clinical-style results without clinic visits
What’s included:
• FAQ™ 102
• USB charging cable
• Device stand
• Travel pouch
• Cleaning cloth
• Quick start guide
• General manual
• 2-year warranty
Benefits:
• Helps reduce the appearance of wrinkles and sagging
• Supports firmer, more sculpted facial contours
• Improves the look of skin elasticity and tightness
• Helps rejuvenate skin for a healthier appearance
• Supports more even-looking skin tone
• Enhances overall skin vitality on face and neck
How to use:
Unlock and register the device using the FAQ™ Swiss app.
Apply a thin layer of FAQ™ P1 Manuka Honey Primer to clean, dry skin on the face and neck.
Turn on FAQ™ 102 and adjust EMS, RF, and LED settings as desired.
Glide the device gently over the skin, using circular motions for RF and upward strokes for EMS, following guided treatments in the app.
Technology:
Electrical Muscle Stimulation (EMS) activates and tones facial and neck muscles to improve firmness and contour.
Radio-Frequency (RF) gently heats deeper skin layers to support collagen and elastin production.
LED light therapy delivers targeted wavelengths to support skin rejuvenation and tone.
Anti-Shock System™ continuously measures skin resistance to ensure safe and controlled energy delivery.
App connectivity provides guided treatments, professional protocols, and customizable settings.
Features:
• EMS muscle stimulation technology
• Radio-Frequency skin tightening technology
• Multi-color LED light therapy
• Anti-Shock System™ safety control
• App-guided treatments
• Customizable intensity levels
• Suitable for face and neck
• Waterproof and hygienic design
• USB rechargeable
Compatible product recommendation:
For optimal conductivity and treatment comfort, use with FAQ™ P1 Manuka Honey Primer during every session.
Warranty & support
Loshen & Crem recommendation
A facialist’s perspective
One device.
Your real routine.
Start with what you want to address, the time you can realistically set aside, and the products you already use.
We can help you compare models, understand which accessories belong with your device, and make sense of its place in your routine.
Let’s talk about your routineShipping & returns
From our boutique to your door
The little details,
taken care of.
Review delivery options and the return conditions before choosing your device. Some devices are final sale.
A question about warranty or aftercare? Our team can help you find the information for your specific model.
Clarity, before you choose.
Find your kind of care.
A few thoughtful differences to help you choose what feels right for your needs, your time and your routine.
Swipe across to compare the devices.
| Details |
FOREO FOREO FAQ™ 102 You’re viewing this one |
FOREO FOREO FAQ™ 103 |
|---|---|---|
| Your focus | A hands-on facial routine combining warmth and electrical stimulation. | The FAQ facial platform with a decorative diamond finish. |
| What it offers | Radiofrequency, EMS, LED light and T-Sonic massage. | Radiofrequency, EMS, LED light and T-Sonic massage. |
| The routine | Use the recommended primer and keep the device moving as directed. | Use the recommended primer and follow the guided movement. |
| Worth knowing | A different approach from a simple microcurrent device. | The core treatment technologies are shared with FAQ 102. |
| Price |
$889.00 CAD |
$1,899.00 CAD Currently unavailable Explore this device — FOREO FAQ™ 103 |
Still deciding? Let’s talk about what will fit your everyday routine.
Ask our teamLoshen & Crem · A little care, to keep.
Your ritual, beautifully noted.
The steps, precautions and guidance for FOREO FAQ™ 102, together in a card to keep or print.
Expert guidance. A considered routine.
Your skin.
Our attention.
Thoughtful technology is only part of the story. Knowing how it belongs in your routine makes all the difference.
Talk through your skin, the products you already use and the questions on your mind with one of our facialists.
Book your consultation Just a product question? Ask us.The care behind your care
A place in your routine.
A team in your corner.
From your first question to your next replenishment, there’s a real person here to help.
01 Make sense of what you already use
You don’t need to start over. Bring us your current routine and we’ll help you understand where a device fits.
Ask our team02 Get to know your skin
Take our skin questionnaire for a thoughtful starting point, then speak with us if you’d like to explore your recommendations.
Find your starting point03 Keep the conversation going
A question about how to use it? Unsure about your next step? You’re welcome to come back to our team for guidance.
We’re here to helpFrom our Edmonton boutique
Explore FOREO.
Find your place to begin.
Discover FOREO FAQ™ 102 at Loshen & Crem, a skin-health boutique and facial studio in Edmonton, Alberta. Explore the FOREO collection online across Canada, or speak with our facialists about how this device fits into the products you already use.