





Therabody® TheraFace Depuffing Wand
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Heat and Cold Facial Wand for Under-Eye Puffiness and Dark Circles
Therabody TheraFace Depuffing Wand is a portable heat and cold facial device designed to refresh tired-looking eyes, reduce the appearance of puffiness and dark circles, and bring radiance back to the skin.
Its contoured metal tip glides beneath the eyes and along facial contours. Begin with warmth for a gentle facial massage, then switch to cold for a cooling finish. With three temperature settings for each mode and a travel-ready design, it makes a few minutes of care feel easy to fit into your day.
Benefits
- Helps visibly reduce under-eye puffiness
- Diminishes the appearance of dark circles
- Refreshes tired-looking eyes
- Enhances the appearance of skin radiance
- Supports a firmer, more supple-looking eye area
- Offers three heat and three cold settings
- Reaches the curves around the eyes with a contoured applicator tip
- Fits easily into a morning routine or travel bag
Best For
- Puffy-looking eyes, especially in the morning
- Tired-looking under-eyes
- Dark circles and reduced radiance
- Clients who enjoy a gentle facial massage
- Anyone who prefers temperature-based skincare without keeping a tool in the freezer
- Travel or a short refresh before an event
How It Works
TheraFace Depuffing Wand uses controlled heat and cold in one handheld device.
- Heat provides a warming facial massage. Use light pressure and move outward across the face.
- Cold gives the eye area a cooling finish that helps reduce the appearance of puffiness.
- The contoured tip makes it easier to reach beneath the eyes and around the curves of the face.
For the studied 8–10 minute routine, Therabody began with medium heat and followed with the coldest setting. The device also lets you select heat or cold on its own.
Clinical Results
In a Therabody study, 89% of 58 participants reported that their eye area felt more rejuvenated after one use of the heat-then-cold routine. Therabody also studied the device after four weeks of daily use, measuring changes in the appearance of puffiness and dark circles. The 89% result describes how participants felt after treatment; individual results vary. Read the study details.
How to Use
- Cleanse your face and allow the skin to dry completely.
- Remove the cap and press and hold the Heat button. Select a comfortable setting and gently glide the tip beneath the eyes and across the face in upward, outward movements.
- Switch to Cold and continue with gentle movements beneath the eyes and along facial contours.
- Finish with your usual skincare routine.
Use light pressure, keep the wand moving and avoid broken skin or active breakouts. Therabody’s studied heat-then-cold routine takes approximately 8–10 minutes. The device’s automatic timer runs for six minutes per mode and resets when you switch between heat and cold.
Why We Love It at Loshen & Crem
We love how specific this little tool is. It gives the under-eye area attention without turning your morning into a complicated routine, and the shift from warmth to cold feels especially lovely when you wake up looking less rested than you feel.
The temperature settings also let you choose the sensation that suits you. On a rushed morning, reach for cold. When you have a little more time, begin with a gentle warming massage and finish cool.
Loshen & Crem’s Recommendation
Keep the wand where you do your morning skincare so it becomes part of a routine you already have. Start on the lowest setting, use a light touch and let the contoured tip do the work beneath the eyes.
If dark circles are your main concern, give yourself realistic expectations: their appearance has different causes, and your results may differ from someone whose primary concern is puffiness. If you have melasma or pigmentation that worsens with warmth, review Therabody’s precautions before using the heat setting.
What’s Included
- TheraFace Depuffing Wand
- Travel cap
- USB-C charging cable
Specifications
- Dimensions: 6 × 1.5 in
- Device weight: 112 g (3.95 oz)
- Battery life: Approximately 38 minutes
- Heat settings: 35°C, 38°C and 42°C
- Cold settings: 14°C, 12°C and 10°C
- Warranty: 1-year limited warranty
Frequently Asked Questions
What is TheraFace Depuffing Wand?
It is a portable facial device that provides adjustable heat and cold treatments to help reduce the appearance of under-eye puffiness and dark circles.
Does TheraFace Depuffing Wand help with dark circles?
Therabody’s studies measured improvement in their appearance. Results vary because dark circles can have different causes.
Can I use heat or cold separately?
Yes. You can select either mode on its own or use heat followed by cold.
Can I use the wand every day?
Therabody studied daily use over four weeks. Follow the device instructions and choose settings that feel comfortable for your skin.
Should I apply skincare before using it?
For the studied routine, begin with clean, completely dry skin. Apply your usual skincare afterward.
Is this the same as TheraFace PRO?
No. The Depuffing Wand focuses on heat and cold for the eye area and face. TheraFace PRO uses interchangeable attachments for LED light therapy, microcurrent, cleansing and facial massage.
How do I clean the wand?
Wipe the device with a damp cloth or alcohol-free cleansing wipe and allow it to dry fully. Follow the manual’s separate cleaning directions for the metal tip. Do not submerge the device.
Where can I buy TheraFace Depuffing Wand in Canada?
Therabody TheraFace Depuffing Wand is available from Loshen & Crem online and at our Edmonton, Alberta boutique.
Complimentary shipping from $149 and priority shipping from $249
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours

Therabody® TheraFace Depuffing Wand
White
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Devices : Electrical devices are final sale for change-of-mind returns — we're unable to offer returns, exchanges, or refunds if you simply change your mind. If a device arrives defective or develops a fault, please see our Warranties section below for manufacturer warranty support.
Seasonal Items: Seasonal and limited-edition items are final sale and cannot be returned, exchanged, or refunded.
Gift Cards: Gift cards are final sale and non-refundable.
Please note: Final sale means no exchanges, refunds, or credits are available.
In-Store Purchases: For products purchased at our Edmonton boutique, our return policy remains consistent. You are invited to return items directly to the store, allowing you to bypass shipping concerns. Kindly note that our opening hours may vary. For the latest information, please click Loshen & Crem Opening hours.
Final Sale on Store Credit Purchases: Any items purchased using store credit issued from a previous return will be considered final sale. These items are not eligible for further returns or exchanges.
Shipping Policy
Shipping Rates and Delivery Times
All amounts are in Canadian dollars unless otherwise noted. Order thresholds are calculated after discounts, before taxes and shipping.
Standard Shipping — Estimated delivery: 3–7 business days*
Orders $149 and over: FREE
Orders $148.99 and under: $25
Priority Shipping — Estimated delivery: 1–2 business days*
Orders $249 and over: FREE
Orders $248.99 and under: $30
Processing: Orders placed before 2 p.m. Mountain Time, Monday through Friday, ship the same day, excluding holidays. Orders placed after the cutoff, on weekends, or on holidays ship the next business day.
Delivery estimates and remote destinations: Delivery estimates begin once your order has shipped. Remote destinations may require additional transit time.
Product exclusions — Canada: Heavy items, including candles and one-litre shampoos, and selected promotional items are eligible for Standard shipping only, even when your order meets the complimentary Priority-shipping threshold. Any applicable shipping charges will be displayed at checkout.
United States
Complimentary Priority shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $48.95 CAD shipping fee. Promotional shipping rates may apply during MistleGlow.
The following are excluded from our U.S. shipping zone: Alaska, Hawaii, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and 800 points will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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