Your routine
NeoGenesisIntensive Moisturizer
Why it fits
NeoGenesis Intensive Moisturizer delivers deep, long-lasting hydration with 5% S²RM® technology, providing essential nourishment for dry and compromised skin.
NeoGenesis Cleanser
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Explore La Crem rewardsNeoGenesis Cleanser is a gentle gel-based formula designed to cleanse and refresh the skin without disrupting its natural pH.
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Boutique details
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From our boutique to your door
Shipping, on usRegular $149+ · Priority $249+ CAD
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Selected with care.
NeoGenesis
Cleanser
Your ritual begins with the right choice.
$43.71 CAD
Taxes calculated at checkout.
The skincare focus
NeoGenesis Cleanser
NeoGenesis Cleanser is a gentle gel-based formula designed to cleanse and refresh the skin without disrupting its natural pH.
Explore our ingredient glossaryNeoGenesis
The formula, explained.
The ingredients behind this formula—and what they bring to your skin.
Panthenol
Provitamin B5 helps hold moisture and supports a comfortable skin feel.
Glycerin
A humectant that helps attract moisture and keep skin feeling hydrated.
Propanediol
A humectant and solvent that helps distribute ingredients and maintain a comfortable skin feel.
Ingredient imagery is illustrative. Explore the full ingredient list below.
Made to work together
Pairs beautifully.
Explore another step in your face-care routine.
Your routine
NeoGenesisMB-1
Why it fits
NeoGenesis MB-1 is a prebiotic-infused mist designed to balance the skin’s microbiota and support a calm, healthy complexion. Formulated with live nitrifying bacteria and Sodium Hyaluronate Butyrate, this mist helps soothe irritation, restore balance, and provide lightweight hydration. Ideal for acne-prone, sensitive, and reactive skin, MB-1 is a powerful addition to any skincare routine to help maintain harmony on the skin’s surface.
Worth knowing
The finer details.
A closer look at your skin, your routine and what goes into the formula.
NeoGenesis Cleanser
Balance + Refresh
NeoGenesis Cleanser is a gentle gel-based formula designed to cleanse and refresh the skin without disrupting its natural pH. Free from sulfates and harsh ingredients, it effectively removes makeup, dirt, and excess oil while maintaining the skin’s protective barrier. Ideal for all skin types, including sensitive and oncology-treated skin, this cleanser leaves the skin feeling soft, balanced, and prepped for serums and moisturizers. For enhanced skin clarity, pair with Erase The Day as a pre-cleansing step.
Benefits
- Gently cleanses without disrupting the skin’s natural pH
- Soothes irritation, making it ideal for sensitive skin
- Free from sulfates and harmful ingredients
- Leaves skin feeling soft, balanced, and refreshed
- Oncology-friendly and suitable for all skin types
How to use
- Massage a small amount onto dry face and neck, adding water as needed. Rinse thoroughly. May be used on the body for gentle cleansing. Follow with NeoGenesis serums and a moisturizer of your choice. Avoid direct eye contact. For external use only.
Full Ingredient List
Water, Cocamidopropyl Betaine, Glycerin, Propanediol, Hydroxyethylcellulose, Citrus Paradisi (Grapefruit) Peel Oil, Panthenol, Benzyl Alcohol, Dehydroacetic Acid, Lactic Acid.
Shipping & returns
For delivery and return information, view our policy.
Balance + Refresh
NeoGenesis Cleanser is a gentle gel-based formula designed to cleanse and refresh the skin without disrupting its natural pH. Free from sulfates and harsh ingredients, it effectively removes makeup, dirt, and excess oil while maintaining the skin’s protective barrier. Ideal for all skin types, including sensitive and oncology-treated skin, this cleanser leaves the skin feeling soft, balanced, and prepped for serums and moisturizers. For enhanced skin clarity, pair with Erase The Day as a pre-cleansing step.
Benefits:
- Gently cleanses without disrupting the skin’s natural pH
- Soothes irritation, making it ideal for sensitive skin
- Free from sulfates and harmful ingredients
- Leaves skin feeling soft, balanced, and refreshed
- Oncology-friendly and suitable for all skin types
How to Use:
Massage a small amount onto dry face and neck, adding water as needed. Rinse thoroughly. May be used on the body for gentle cleansing. Follow with NeoGenesis serums and a moisturizer of your choice. Avoid direct eye contact. For external use only.
Ingredients:
Water, Cocamidopropyl Betaine, Glycerin, Propanediol, Hydroxyethylcellulose, Citrus Paradisi (Grapefruit) Peel Oil, Panthenol, Benzyl Alcohol, Dehydroacetic Acid, Lactic Acid.
The care behind your order
From our boutique.
To your door.
A few helpful details, before your next delivery.
Track your order01 · Across Canada
A good thing, on its way.
$149+Free Regular shipping
$249+Free Priority shipping
CAD · After discounts, before taxes and shipping. Conditions and product exclusions apply.
Canada & U.S. delivery details02 · Close to home
Collect in Edmonton.
Choose pickup at checkout when available. We’ll let you know when your order is ready.
Speak with our boutique03 · Care you can count on
Here after checkout, too.
Request an eligible return within 30 days. Items must be unopened, unused and in their original packaging. Final-sale exclusions apply.
Returns & order support
Panthenol
Provitamin B5 helps hold moisture and supports a comfortable skin feel.
Glycerin
A humectant that helps attract moisture and keep skin feeling hydrated.
Propanediol
A humectant and solvent that helps distribute ingredients and maintain a comfortable skin feel.
Betaine
A moisture-binding ingredient that helps skin feel hydrated and comfortable.
Curious about your ingredients?
Explore La Matière
Expert guidance. A considered routine.
Your skin.
Our attention.
Beautiful formulas are only part of the story. Knowing what belongs in your routine makes all the difference.
Talk through your skin, the products you already use and the questions on your mind with one of our facialists.
Book a consultation Just a product question? Ask us.Personal guidance, in Edmonton or online.
The care behind your care
A place in your routine.
A team in your corner.
From your first question to your next replenishment, there’s a real person here to help.
01 Make sense of what you already use
You don’t need to start over. Bring us your current routine and we’ll help you understand where a new formula fits.
Ask our team02 Get to know your skin
Take our skin questionnaire for a thoughtful starting point, then speak with us if you’d like to explore your recommendations.
Find your starting point03 Keep the conversation going
A question about how to use it? Unsure about your next step? You’re welcome to come back to our team for guidance.
We’re here to helpFrom our Edmonton boutique
Explore NeoGenesis.
Find your place to begin.
Discover NeoGenesis Cleanser at Loshen & Crem, a skin-health boutique and facial studio in Edmonton, Alberta. Explore the NeoGenesis collection online across Canada, or speak with our facialists about how this formula fits into the products you already use.
Care, to keep.
Your ritual, beautifully noted.
The guidance you’ll want when you get home: how to use it, what to expect and when to check in. Your reminder, with your team still in reach.
