Your routine
Agent NATEURAgent Nateur holi (cleanse) cleansing face oil
Why it fits
In the evening, holi (cleanse) melts away makeup and sunscreen first, so acid (wash) can cleanse and gently exfoliate bare skin.
Agent Nateur acid (wash) lactic acid skin brightening cleanser
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A gentle daily cleanser with lactic acid that cleanses and lightly exfoliates in one step. Lavender flower water, peony root and aloe leave skin fresh, smooth and brighter-looking.
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Boutique details
Your Edmonton boutique.
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
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Agent NATEUR
Agent Nateur acid (wash) lactic acid skin brightening cleanser
Your ritual begins with the right choice.
$36.00 CAD
Taxes calculated at checkout.
The skincare focus
Daily brightness, gently.
A gentle daily cleanser with lactic acid that cleanses and lightly exfoliates in one step. Lavender flower water, peony root and aloe leave skin fresh, smooth and brighter-looking.
Explore our ingredient glossaryAgent NATEUR
The formula, explained.
The ingredients behind this formula—and what they bring to your skin.
Lactic Acid
A gentle alpha hydroxy acid that helps loosen dull surface cells for a smoother, brighter look.
Lavandula Angustifolia (Lavender) Flower Water
A soothing floral water that keeps the cleanse comfortable.
Paeonia Officinalis (Peony) Root Extract
An antioxidant botanical that helps the look of brightness.
Ingredient imagery is illustrative. Explore the full ingredient list below.
Made to work together
Pairs beautifully.
In the evening, use it after holi (cleanse). Follow with an essence, serum and moisturizer. If you already use other exfoliating products, ask us how to balance them.
Your routine
Agent NATEURAgent Nateur holi (water) pearl and rose hyaluronic essence
Why it fits
A hydrating essence and the first step after cleansing, before serum, oil and moisturizer.
Worth knowing
The finer details.
A closer look at your skin, your routine and what goes into the formula.
Agent Nateur acid (wash) lactic acid skin brightening cleanser
acid (wash) is a lightly foaming daily cleanser that gently exfoliates as it cleanses. It is made for skin that looks dull, feels rough or seems less even than usual.
Lactic acid, one of the mildest alpha hydroxy acids, helps loosen dull surface cells. Lavender flower water, peony root extract and aloe leaf keep the cleanse comfortable and help skin feel hydrated rather than tight. Grapefruit peel and lavender oils give it a fresh, natural scent.
Used morning and evening, it leaves the complexion clean, smooth and visibly brighter. It is gentle enough for daily use.
Why we love it
A cleanser is the one product everyone uses twice a day, so it is a lovely place for gentle exfoliation. acid (wash) brightens little by little, without the tightness of a harsh wash. Clients notice smoother skin and the beautiful lavender scent.
Benefits
- Cleanses and gently exfoliates in one step
- Helps brighten a dull, uneven-looking complexion
- Refines the look of rough texture and pores
- Keeps skin comfortable and hydrated
- Gentle enough for daily use
Best for
Dull, uneven or rough-feeling skin
Give it a full 30 seconds on the skin before rinsing, so the lactic acid has time to work.
How to use
- Morning and evening.
- Shake well.
- Moisten the face and hands with water.
- Massage a dime-sized amount over the face, neck and décolleté for about 30 seconds.
- Rinse with warm water.
- Once a week, you can also apply it to clean, dry skin as a mask: leave on for 10 minutes, then rinse.
- Wear a daily sunscreen, since this cleanser contains lactic acid. Avoid contact with eyes.
Full Ingredient List
Lavandula Angustifolia (Lavender) Flower Water, Aqua, Glycerin, Xanthan Gum, Sodium Cocoamphoacetate, Alcohol, Paeonia Officinalis (Peony) Root Extract, Aloe Barbadensis (Aloe Leaf) Juice, Lavandula Angustifolia (Lavender) Oil, Citrus Grandis (Grapefruit) Peel Oil, Lactic Acid, Lauryl Glucoside, Sodium Cocoyl Glutamate, Sodium Lauryl Glucose Carboxylate, Benzyl Alcohol, Dehydroacetic Acid, Linalool, Limonene.
Frequently Asked Questions
Can I use acid (wash) every day?
Yes. It is made for daily use, morning and evening.
Is it suitable for sensitive skin?
Agent Nateur makes it for all skin types. Lactic acid is one of the gentlest AHAs, but if your skin is reactive, patch test first.
Does it foam?
Yes, lightly. It is a soft, low foam that rinses away easily.
Do I need sunscreen with it?
Yes. Because it contains lactic acid, wear a daily sunscreen every morning.
Does it remove makeup?
For makeup and sunscreen, start with holi (cleanse), then follow with acid (wash).
Can I use it as a mask?
Yes. Once a week, apply it to clean, dry skin, leave on for 10 minutes, then rinse.
Shipping & returns
For delivery and return information, view our policy.
Daily brightness, gently.
A gentle daily cleanser with lactic acid that cleanses and lightly exfoliates in one step. Lavender flower water, peony root and aloe leave skin fresh, smooth and brighter-looking.
Benefits
- Cleanses and gently exfoliates in one step
- Helps brighten a dull, uneven-looking complexion
- Refines the look of rough texture and pores
- Keeps skin comfortable and hydrated
- Gentle enough for daily use
Best For
- Dull or uneven-looking skin
- Rough-feeling texture
- Dehydrated skin that dislikes a tight-feeling cleanse
Texture and Finish
A soft, lightly foaming gel with a fresh lavender and grapefruit scent. It rinses away clean, with no tight feeling.
How It Works
acid (wash) is a lightly foaming daily cleanser that gently exfoliates as it cleanses. It is made for skin that looks dull, feels rough or seems less even than usual.
Lactic acid, one of the mildest alpha hydroxy acids, helps loosen dull surface cells. Lavender flower water, peony root extract and aloe leaf keep the cleanse comfortable and help skin feel hydrated rather than tight. Grapefruit peel and lavender oils give it a fresh, natural scent.
Used morning and evening, it leaves the complexion clean, smooth and visibly brighter. It is gentle enough for daily use.
How to Use
- Morning and evening.
- Shake well.
- Moisten the face and hands with water.
- Massage a dime-sized amount over the face, neck and décolleté for about 30 seconds.
- Rinse with warm water.
- Once a week, you can also apply it to clean, dry skin as a mask: leave on for 10 minutes, then rinse.
- Wear a daily sunscreen, since this cleanser contains lactic acid. Avoid contact with eyes.
Loshen & Crem’s Recommendation
A cleanser is the one product everyone uses twice a day, so it is a lovely place for gentle exfoliation. acid (wash) brightens little by little, without the tightness of a harsh wash. Clients notice smoother skin and the beautiful lavender scent.
In the evening, holi (cleanse) melts away makeup and sunscreen first, so acid (wash) can cleanse and gently exfoliate bare skin.
Key Ingredients
- Lactic Acid: A gentle alpha hydroxy acid that helps loosen dull surface cells for a smoother, brighter look.
- Lavandula Angustifolia (Lavender) Flower Water: A soothing floral water that keeps the cleanse comfortable.
- Paeonia Officinalis (Peony) Root Extract: An antioxidant botanical that helps the look of brightness.
- Aloe Barbadensis (Aloe Leaf) Juice: Aloe that helps hydrate and comfort the skin.
Full Ingredient List
Lavandula Angustifolia (Lavender) Flower Water, Aqua, Glycerin, Xanthan Gum, Sodium Cocoamphoacetate, Alcohol, Paeonia Officinalis (Peony) Root Extract, Aloe Barbadensis (Aloe Leaf) Juice, Lavandula Angustifolia (Lavender) Oil, Citrus Grandis (Grapefruit) Peel Oil, Lactic Acid, Lauryl Glucoside, Sodium Cocoyl Glutamate, Sodium Lauryl Glucose Carboxylate, Benzyl Alcohol, Dehydroacetic Acid, Linalool, Limonene.
Ingredient lists may be updated by the manufacturer. Refer to the product packaging for the most current list.
Frequently Asked Questions
Can I use acid (wash) every day?
Yes. It is made for daily use, morning and evening.
Is it suitable for sensitive skin?
Agent Nateur makes it for all skin types. Lactic acid is one of the gentlest AHAs, but if your skin is reactive, patch test first.
Does it foam?
Yes, lightly. It is a soft, low foam that rinses away easily.
Do I need sunscreen with it?
Yes. Because it contains lactic acid, wear a daily sunscreen every morning.
Does it remove makeup?
For makeup and sunscreen, start with holi (cleanse), then follow with acid (wash).
Can I use it as a mask?
Yes. Once a week, apply it to clean, dry skin, leave on for 10 minutes, then rinse.
Where can I buy acid (wash) in Canada?
acid (wash) is available at Loshen & Crem, a skin-health boutique and facial studio in Edmonton, Alberta, in store and online across Canada.
The care behind your order
From our boutique.
To your door.
A few helpful details, before your next delivery.
Track your order01 · Across Canada
A good thing, on its way.
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Collect in Edmonton.
Choose pickup at checkout when available. We’ll let you know when your order is ready.
Speak with our boutique03 · Care you can count on
Here after checkout, too.
Request an eligible return within 30 days. Items must be unopened, unused and in their original packaging. Final-sale exclusions apply.
Returns & order support
Lactic Acid
A gentle alpha hydroxy acid that helps loosen dull surface cells for a smoother, brighter look.
Lavandula Angustifolia (Lavender) Flower Water
A soothing floral water that keeps the cleanse comfortable.
Paeonia Officinalis (Peony) Root Extract
An antioxidant botanical that helps the look of brightness.
Aloe Barbadensis (Aloe Leaf) Juice
Aloe that helps hydrate and comfort the skin.
Curious about your ingredients?
Explore La Matière
Expert guidance. A considered routine.
Your skin.
Our attention.
Beautiful formulas are only part of the story. Knowing what belongs in your routine makes all the difference.
Talk through your skin, the products you already use and the questions on your mind with one of our facialists.
Book a consultation Just a product question? Ask us.Personal guidance, in Edmonton or online.
The care behind your care
A place in your routine.
A team in your corner.
From your first question to your next replenishment, there’s a real person here to help.
01 Make sense of what you already use
You don’t need to start over. Bring us your current routine and we’ll help you understand where a new formula fits.
Ask our team02 Get to know your skin
Take our skin questionnaire for a thoughtful starting point, then speak with us if you’d like to explore your recommendations.
Find your starting point03 Keep the conversation going
A question about how to use it? Unsure about your next step? You’re welcome to come back to our team for guidance.
We’re here to helpFrom our Edmonton boutique
Explore Agent NATEUR.
Find your place to begin.
Discover Agent Nateur acid (wash) lactic acid skin brightening cleanser at Loshen & Crem, a skin-health boutique and facial studio in Edmonton, Alberta. Explore the Agent NATEUR collection online across Canada, or speak with our facialists about how this formula fits into the products you already use.
Care, to keep.
Your ritual, beautifully noted.
The guidance you’ll want when you get home: how to use it, what to expect and when to check in. Your reminder, with your team still in reach.