Intensive Retinol Eye Lifting Effect Balm
Tax excluded. Shipping calculated at checkout
Retinol lifting-effect eye balm
This high-tolerance eye balm is specifically formulated for the delicate eye contour, combining the corrective power of retinol with comfort-focused ingredients. Its balm texture helps visibly smooth the appearance of wrinkles, firm the eye area, and reduce the look of puffiness while respecting sensitive skin.
Benefits:
- Visibly smooths the appearance of wrinkles
- Firms and lifts the look of the eye contour
- Reduces the appearance of puffiness
- Supports skin comfort and tolerance around the eyes
- Suitable for sensitive eye-area skin
How to Use:
- Apply morning and evening to the eye contour
- Gently pat a small amount around the eyes until fully absorbed
- Avoid direct contact with eyes
- Apply sunscreen during the day when using retinol-based products
Loshen & Crem’s Recommendation:
An ideal option for clients seeking visible eye-area smoothing and firming without compromising comfort. Can be paired with Esthederm retinol face treatments for a complete age-supporting routine, while maintaining dedicated care for the eye contour.
Ingredients:
Key Ingredients:
- Pro-Retinol (Retinyl Palmitate): Helps visibly reduce the appearance of wrinkles and improve firmness
- Biomimetic Peptides: Support a firmer-looking eye contour
- Caffeine: Helps energize and smooth the appearance of the eye area
- Cellular Water Patent Components: Support optimal skin balance and tolerance
Full Ingredients List:
Aqua/Water/Eau, Cetearyl Isononanoate, Glycerin, Propanediol, Propylene Glycol Dicaprylate/Dicaprate, Cetearyl Alcohol, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Cetearyl Glucoside, 1,2-Hexanediol, Sclerotium Gum, Pentylene Glycol, Sodium Stearoyl Glutamate, Caffeine, Sodium Citrate, Retinyl Palmitate, Citric Acid, Helianthus Annuus (Sunflower) Seed Oil, Pentaerythrityl Tetra-di-t-Butyl Hydroxyhydrocinnamate, Polysorbate 60, Sorbitan Isostearate, Caesalpinia Spinosa Fruit Extract, Propylene Glycol, Kappaphycus Alvarezii Extract, Carnosine, Disodium Adenosine Triphosphate, Tocopherol, Laminaria Digitata Extract, Acetyl Tetrapeptide-5, Pongamia Glabra Seed Oil
Free Express Shipping with orders over $199
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours
Intensive Retinol Eye Lifting Effect Balm
15 ml
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
For transparency, certain items are final sale and not eligible for return or exchange:
- Products on sale
- Products marked “Final markdown” on our online store
- Gift cards
- Promotional kits and deluxe samples
- Limited-edition or seasonal item
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $199 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $24.95 CAD within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $24.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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