Your routine
Three ShipsRadiance Grape Stem Cell + Squalane Day Cream
Why it fits
Antioxidant-rich hydration for soft, radiant and resilient-looking skin

Skincare Boutique & Facial Institute
Skincare Boutique & Facial Institute
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Explore La Crem rewardsA gentle nightly treatment for smoother, firmer and more even-looking skin
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5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
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The skincare focus
A gentle nightly treatment for smoother, firmer and more even-looking skin
Explore our ingredient glossaryThree Ships
The ingredients behind this formula—and what they bring to your skin.
2% Bakuchiol
Supports smoother-looking texture, visible firmness and a more even complexion.
Calendula Extract
Helps condition and comfort the skin.
Rosehip Seed Oil
Provides lightweight nourishment and supports skin softness.
Ingredient imagery is illustrative. Explore the full ingredient list below.
Made to work together
Explore another step in your face-care routine.
Your routine
Antioxidant-rich hydration for soft, radiant and resilient-looking skin
Your routine
A fresh daily cleanse for soft, balanced and comfortably hydrated skin
Worth knowing
A closer look at your skin, your routine and what goes into the formula.
A gentle nightly treatment for smoother, firmer and more even-looking skin
A lightweight evening serum formulated with 2% bakuchiol to improve the appearance of fine lines, uneven texture and loss of elasticity without using a traditional retinoid. Calendula extract and rosehip seed oil complement the formula with soothing, conditioning and barrier-supporting benefits.
With consistent use, SkinHero™ helps the complexion appear smoother, brighter and more refined while remaining comfortable enough for those beginning a retinol-style routine.
Aqua/Water/Eau, Glycerin, Behenyl Alcohol, Bakuchiol, Dicaprylyl Ether, Glyceryl Caprylate, Rosa Canina (Rosehip) Seed Oil, Stearic Acid, Cetearyl Alcohol, Calendula Officinalis Flower Extract, Tocopherol, Pentylene Glycol, Caprylhydroxamic Acid, Glyceryl Stearate SE, Sodium Phytate, Xanthan Gum, Polyglyceryl-3 Dicitrate/Stearate, Sodium Hydroxide, Citrus Aurantium Amara (Bitter Orange) Peel Oil, Limonene.
Ingredient lists may change. Always refer to the product packaging for the most current ingredient list, particularly if you have allergies or sensitivities. Contact info@loshen.ca if you need help reviewing the formula before purchasing.
For delivery and return information, view our policy.
A gentle nightly treatment for smoother, firmer and more even-looking skin
A lightweight evening serum formulated with 2% bakuchiol to improve the appearance of fine lines, uneven texture and loss of elasticity without using a traditional retinoid. Calendula extract and rosehip seed oil complement the formula with soothing, conditioning and barrier-supporting benefits.
With consistent use, SkinHero™ helps the complexion appear smoother, brighter and more refined while remaining comfortable enough for those beginning a retinol-style routine.
SkinHero™ is particularly well suited to:
Bakuchiol is often called a botanical or “bio-retinol,” but it is not a retinoid. It is a chemically distinct plant-derived ingredient studied for its ability to support some of the same visible concerns commonly associated with retinol, including wrinkles, pigmentation and uneven texture.
SkinHero™ pairs a concentrated 2% level of bakuchiol with conditioning botanicals and humectants, creating a silky treatment that supports visible renewal without relying on retinol.
Use in the evening.
Apply one to two pumps to clean, dry skin after cleansing and before moisturizer. Extend the application to the neck and décolletage if desired.
If you are new to bakuchiol or retinol-style products, begin every other evening and increase to nightly use as your skin adjusts. Apply broad-spectrum sunscreen every morning.
SkinHero™ is a thoughtful introduction to age-supportive skincare for clients who find traditional retinol difficult to tolerate or simply prefer a non-retinoid option.
Although bakuchiol is generally considered gentle, more is not better. Begin with one pump every other evening, particularly if your routine already contains exfoliating acids or other active treatments.
If your skin is dry, apply Jelly Drops® first and follow SkinHero™ with moisturizer. Those highly sensitive to citrus oils should patch test carefully because the formula contains bitter orange peel oil and limonene.
Bakuchiol and retinol are not the same ingredient. Retinol is a vitamin A derivative that must undergo conversion within the skin, while bakuchiol is a chemically distinct botanical compound derived from the babchi plant.
A small independent study compared a 0.5% bakuchiol cream used twice daily with a 0.5% retinol cream used nightly for 12 weeks. Both groups experienced improvements in wrinkles and hyperpigmentation, while the retinol group reported more scaling and stinging.
That study supports bakuchiol as a promising alternative, but it does not prove that every bakuchiol formula is interchangeable with retinol. SkinHero™ should be evaluated according to its own formula and clinical testing.
Full Ingredient List:
Aqua/Water/Eau, Glycerin, Behenyl Alcohol, Bakuchiol, Dicaprylyl Ether, Glyceryl Caprylate, Rosa Canina (Rosehip) Seed Oil, Stearic Acid, Cetearyl Alcohol, Calendula Officinalis Flower Extract, Tocopherol, Pentylene Glycol, Caprylhydroxamic Acid, Glyceryl Stearate SE, Sodium Phytate, Xanthan Gum, Polyglyceryl-3 Dicitrate/Stearate, Sodium Hydroxide, Citrus Aurantium Amara (Bitter Orange) Peel Oil, Limonene.
Ingredient lists may change. Always refer to the product packaging for the most current ingredient list, particularly if you have allergies or sensitivities. Contact info@loshen.ca if you need help reviewing the formula before purchasing.
No. SkinHero™ contains bakuchiol, not retinol or another retinoid. “Bio-retinol” describes its intended cosmetic role, not its chemical identity.
No. A small independent study found comparable improvements from one specific 0.5% bakuchiol formula and a 0.5% retinol cream, but that does not establish that every bakuchiol product is identical to retinol.
SkinHero™ was designed as a gentler retinol alternative, but individual tolerance varies. It also contains bitter orange peel oil and limonene, so fragrance-reactive skin should patch test carefully.
Bakuchiol may support a clearer-looking complexion, but SkinHero™ is not an acne medication and should not be presented as a treatment for acne.
Yes, once tolerance has been established. Begin every other evening and increase to nightly use if the skin remains comfortable.
It may be possible, but combining several active products can increase dryness or irritation. Most clients do not need SkinHero™ and retinol in the same routine. Alternate evenings when using exfoliating acids or another retinoid unless a professional has recommended otherwise.
Yes. Its bakuchiol-based formula makes it a thoughtful starting point for someone introducing an age-supportive nighttime treatment.
No artificial fragrance is listed, but SkinHero™ contains bitter orange peel oil and limonene. Those avoiding essential oils or fragrance components should review the formula carefully.
Bakuchiol is not a retinoid, but pregnancy and breastfeeding safety data remain limited. Consult your physician or qualified healthcare provider before introducing it during pregnancy or breastfeeding.
In an independent clinical trial involving 26 participants between 35 and 65 years old, 84% had a reduction in the number of visible wrinkles and 76% showed improved skin elasticity after 28 days. Individual results may vary.
The care behind your order
A few helpful details, before your next delivery.
Track your order01 · Across Canada
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$249+Free Priority shipping
CAD · After discounts, before taxes and shipping. Conditions and product exclusions apply.
Canada & U.S. delivery details02 · Close to home
Choose pickup at checkout when available. We’ll let you know when your order is ready.
Speak with our boutique03 · A little reassurance
Request an eligible return within 30 days. Items must be unopened, unused and in their original packaging. Final-sale exclusions apply.
Returns & order support
Supports smoother-looking texture, visible firmness and a more even complexion.
Helps condition and comfort the skin.
Provides lightweight nourishment and supports skin softness.
Attracts moisture to help maintain hydration.
Provides antioxidant support while helping condition the skin.
Contributes the formula’s naturally aromatic citrus character.
Curious about your ingredients?
Explore La Matière
A little guidance. A more considered routine.
Beautiful formulas are only part of the story. Knowing what belongs in your routine makes all the difference.
Talk through your skin, the products you already use and the questions on your mind with one of our facialists.
Book a consultation Just a product question? Ask us.The care behind your care
From your first question to your next replenishment, there’s a real person here to help.
You don’t need to start over. Bring us your current routine and we’ll help you understand where a new formula fits.
Ask our teamTake our skin questionnaire for a thoughtful starting point, then speak with us if you’d like to explore your recommendations.
Find your starting pointA question about how to use it? Unsure about your next step? You’re welcome to come back to our team for guidance.
We’re here to helpFrom our Edmonton boutique
Discover SkinHero™ Calendula + 2% Bakuchiol Bio-Retinol Serum at Loshen & Crem, a skin-health boutique and facial studio in Edmonton, Alberta. Explore the Three Ships collection online across Canada, or speak with our facialists about how this formula fits into the products you already use.
A little care, to keep.
The guidance you’ll want when you get home: how to use it, what to expect and when to check in. A little reminder, with your team still in reach.