NOUNOU Shampoo
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Nourishing shampoo for highly processed or brittle hair
This restorative shampoo is designed to gently cleanse while delivering deep hydration and care to dry, damaged, or chemically treated hair. Infused with tomato extract from Slow Food Presidia, the formula replenishes softness, enhances shine, and strengthens fragile strands without stripping their natural vitality.
Perfect for bleached, permed, relaxed, or overly dry hair, NOUNOU Shampoo transforms brittle textures into touchably soft, resilient lengths with renewed bounce.
Recommended for:
- Damaged, dry, brittle, or chemically treated hair
- Bleached, permed, or relaxed hair
- Dullness, breakage, or loss of elasticity
Benefits:
- Deep nourishment for fragile, processed hair
- Boosts softness and silkiness without heaviness
- Provides protection and hydration
- Gentle foaming formula ideal for sensitized scalps
- Enriched with natural active ingredients
How to use:
- Apply to wet hair and gently massage into scalp and through lengths
- Rinse thoroughly and repeat if necessary
- Follow with NOUNOU Conditioner or Hair Mask for extra nourishment
Loshen & Crem’s recommendation:
Ideal for post-salon recovery or ongoing support for chemically treated hair. Use this shampoo as your go-to ritual when hair needs a break from styling stress or dryness—follow with the NOUNOU mask for a full repair treatment.
Ingredients:
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Tomato extract – Rich in antioxidants, minerals, and vitamin C to nourish and protect
- Panthenol – Restores moisture and strengthens damaged fibers
- Glycerin – Boosts hydration and supports a soft, healthy finish
Full INCI list:
AQUA / WATER / EAU, DISODIUM LAURETH SULFOSUCCINATE, GLYCERIN, SODIUM COCOYL ISETHIONATE, SODIUM LAUROYL METHYL ISETHIONATE, COCAMIDOPROPYL BETAINE, SODIUM LAUROYL SARCOSINATE, SODIUM LAURYL SULFOACETATE, COCO-GLUCOSIDE, GLYCERYL OLEATE, BENZYL ALCOHOL, PANTHENOL, PHENETHYL BENZOATE, ACRYLATES/C10-30 ALKYL ACRYLATE CROSSPOLYMER, PARFUM / FRAGRANCE, GLYCOL DISTEARATE, SODIUM METHYL 2-SULFOLAURATE, SODIUM BENZOATE, DICAPRYLYL ETHER, DISODIUM EDTA, BUTETH-3, LAURYL ALCOHOL, POLYQUATERNIUM-7, POLYQUATERNIUM-10, AMODIMETHICONE, SODIUM BENZOTRIAZOLYL BUTYLPHENOL SULFONATE, TRISODIUM ETHYLENEDIAMINE DISUCCINATE, SODIUM HYDROXIDE, DISODIUM 2-SULFOLAURATE, SOLANUM LYCOPERSICUM FRUIT EXTRACT / SOLANUM LYCOPERSICUM (TOMATO) FRUIT EXTRACT, CITRIC ACID, C11-15 PARETH-7, GLYCERYL STEARATE, ALCOHOL, SODIUM CHLORIDE, LAURETH-9, TRIDECETH-12, LINALOOL, GERANIOL, TRIS(TETRAMETHYLHYDROXYPIPERIDINOL) CITRATE, TRIBUTYL CITRATE, CI 19140 / YELLOW 5, CI 14700 / RED 4, CI 61570 / GREEN 5.
Shipping Notice:
A quick note: The 1000 ml size has a bit more weight to it, so it ships with standard delivery only. Express options won’t apply, but it will make its way to you with the same care and attention.
Shipping information
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
For transparency, certain items are final sale and not eligible for return or exchange:
- Products on sale
- Products marked “Final markdown” on our online store
- Gift cards
- Promotional kits and deluxe samples
- Limited-edition or seasonal item
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $199 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $24.95 CAD within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $24.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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