

Expert Eyes
Tax excluded. Shipping calculated at checkout

Strengthens, densifies, and protects lashes and brows.
As we age or expose our lashes and brows to daily stressors like makeup, pollution, and over-plucking, they can become weaker, sparser, and more prone to fallout. Expert Eyes Fortifying and Densifying Double Serum is a two-step treatment designed to restore density, enhance strength, and promote visibly fuller lashes and brows.
This advanced dual-action formula works in two phases:
Serum No. 1 stimulates growth and fortifies hair follicles, enhancing thickness and resilience.
Serum No. 2 nourishes and protects each strand, reducing breakage and reinforcing density.
With a high-performance blend of peptides, plant-based extracts, and targeted actives, this treatment works at the root level and along the hair shaft to create stronger, healthier, and more defined brows and lashes.
Skin instant:
Ideal for those experiencing thinning, weakened, or sparse lashes and brows due to aging, stress, or external damage. Perfect for individuals seeking to naturally enhance definition and maintain fuller, more resilient lashes and brows.
Benefits:
- Stimulates hair growth – Pea Shoot Extract and Apple Stem Cells reactivate follicles for fuller lashes and brows.
- Strengthens and fortifies – Reinforces the hair structure to reduce breakage and thinning.
- Protects against hair loss – Shields delicate hairs from environmental and cosmetic stressors.
- Enhances lash and brow volume – Densifying peptides and conditioning agents improve fullness.
- Delivers immediate and long-term results – Provides instant hydration while working to strengthen and thicken over time.
How to use:
Step 1 – Serum No. 1 (Fortifying & Growth-Stimulating):
- Using the fine liner applicator, apply a thin line along the lash line and over sparse areas of the brows.
- Let the serum absorb fully before proceeding to the next step.
Step 2 – Serum No. 2 (Protective & Densifying):
- Use the brush applicator to coat lashes and brows, ensuring each hair is covered.
- Allow to dry before applying makeup or additional products.
Use morning and evening for optimal results.
Loshen & Crem’s recommendation:
Expert Eyes Fortifying and Densifying Double Serum is more than just a lash and brow treatment—it’s a solution for long-term resilience and density.
✔ For when lashes and brows look sparse or weak
If you’ve noticed more fallout or gaps, this serum strengthens and replenishes, helping hairs stay anchored and grow thicker.
✔ A must-have for maintaining definition
Even if you haven’t experienced major hair loss, using this serum consistently keeps lashes and brows full and resistant to daily stressors.
✔ Perfect for those avoiding lash extensions or brow treatments
If you want to enhance your natural beauty without relying on artificial enhancements, this formula provides visible results without irritation or long-term damage.
✔ How to integrate it into a strengthening routine:
If lashes feel dry → Use with Solution Demaquillante Pour Les Yeux to prevent unnecessary breakage.
If lash loss is significant → Combine with Creme Contour des Yeux Biosensible to maintain overall lash health.
Ingredients:
EXPERT EYES SERUM NO. 1
WATER (AQUA), GLYCERIN, BUTYLENE GLYCOL, METHYLPROPANEDIOL, PENTYLENE GLYCOL, SPHINGOMONAS FERMENT EXTRACT, HYDROLYZED VEGETABLE PROTEIN, MALUS DOMESTICA FRUIT CELL CULTURE EXTRACT, PISUM SATIVUM (PEA) EXTRACT, TRIFOLIUM PRATENSE (CLOVER) FLOWER EXTRACT, YEAST EXTRACT, ACETYL TETRAPEPTIDE-3, MALTODEXTRIN, XANTHAN GUM, DEXTRAN, ALCOHOL, CAPRYLYL GLYCOL, SODIUM CHLORIDE, SODIUM BENZOATE, POTASSIUM SORBATE, SODIUM HYDROXIDE.
EXPERT EYES SERUM NO. 2
WATER (AQUA), GLYCERIN, BUTYLENE GLYCOL, SODIUM POLYACRYLATE, HYDROLYZED LUPINE PROTEIN, PHOSPHOLIPIDS, 1,2-HEXANEDIOL, GLYCINE SOJA (SOYBEAN) OIL, PRUNUS AMYGDALUS DULCIS (SWEET ALMOND) SEED EXTRACT, GLYCINE SOJA (SOYBEAN) STEROLS, TILIA TOMENTOSA EXTRACT, TRIFOLIUM PRATENSE (CLOVER) FLOWER EXTRACT, ACETYL TETRAPEPTIDE-3, CITRIC ACID, GLYCOLIPIDS, DEXTRAN, CAPRYLYL GLYCOL, SODIUM BENZOATE, POTASSIUM SORBATE.
Ingredients are subject to change at the manufacturer’s discretion. For the most complete and up-to-date list, refer to the product packaging.
📄 Biologique Recherche skin reaction policy 📄
At Loshen & Crem, we want to ensure you have the best experience possible with our brands. That’s why we highly recommend a consultation with one of our skin experts before purchasing any Biologique Recherche product.
In case of any reaction, Biologique Recherche requires:
- Clear images of the reaction
- The product and lot number (found on the bottom of the box or product)
- Proof of an online consultation with one of our skin experts
If you choose to purchase without a consultation and experience a reaction, we won’t be able to provide a refund. However, we’re always here to help you find the best products for your skin and answer any questions.
Complimentary shipping from $149 and priority shipping from $249
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours

Expert Eyes
2 x 4ml
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Devices : Electrical devices are final sale for change-of-mind returns — we're unable to offer returns, exchanges, or refunds if you simply change your mind. If a device arrives defective or develops a fault, please see our Warranties section below for manufacturer warranty support.
Seasonal Items: Seasonal and limited-edition items are final sale and cannot be returned, exchanged, or refunded.
Gift Cards: Gift cards are final sale and non-refundable.
Please note: Final sale means no exchanges, refunds, or credits are available.
In-Store Purchases: For products purchased at our Edmonton boutique, our return policy remains consistent. You are invited to return items directly to the store, allowing you to bypass shipping concerns. Kindly note that our opening hours may vary. For the latest information, please click Loshen & Crem Opening hours.
Final Sale on Store Credit Purchases: Any items purchased using store credit issued from a previous return will be considered final sale. These items are not eligible for further returns or exchanges.
Shipping Policy
Shipping Rates and Delivery Times
All amounts are in Canadian dollars unless otherwise noted. Order thresholds are calculated after discounts, before taxes and shipping.
Standard Shipping — Estimated delivery: 3–7 business days*
Orders $149.01 and over: FREE
Orders $149 and under: $25
Priority Shipping — Estimated delivery: 1–2 business days*
Orders $249.01 and over: FREE
Orders $249 and under: $30
Processing: Orders placed before 2 p.m. Mountain Time, Monday through Friday, ship the same day, excluding holidays. Orders placed after the cutoff, on weekends, or on holidays ship the next business day.
Delivery estimates and remote destinations: Delivery estimates begin once your order has shipped. Remote destinations may require additional transit time.
Product exclusions — Canada: Heavy items, including candles and one-litre shampoos, and selected promotional items are eligible for Standard shipping only, even when your order meets the complimentary Priority-shipping threshold. Any applicable shipping charges will be displayed at checkout.
United States
Complimentary Priority shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $48.95 CAD shipping fee. Promotional shipping rates may apply during MistleGlow.
The following are excluded from our U.S. shipping zone: Alaska, Hawaii, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
-
Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
-
Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
Contact Us
Choose options


A final gesture of care, a whisper of radiance.
La Touche Finale
In this short video, discover how to apply your Biologique Recherche Finishing Serum, a precious step in your ritual that elevates your skin to its most refined state.
With just a few drops, pressed gently into the skin, your complexion is left silky, luminous, and perfectly sealed.






