Creme Matricielle
Tax excluded. Shipping calculated at checkout
Crème Matricielle is a firming treatment formulated to fight lack of tone. It combats sagging skin in key areas of the body such as the thighs, stomach, torso and arms. Day after day, the skin is smoothed, toned and visibly firmer.
Application Tips:
Massage upwards onto areas that are fragile and prone to sagging (stomach, décolleté, arms and thighs). Then work in the cream using Biologique Recherche’s Gant de Massage Corps until fully absorbed.
Actions:
- Combats sagging skin
- Firms and tones
- Improves skin elasticity
- Restructures and strengthens skin barrier
Efficacy test:
*Test conducted on 21 women whose skin lacked firmness. Cutometry measurements were taken at the beginning of the study and after 28 days of twice-daily product application.
Crème Matricielle showed significant results for skin firming.
After 28 days, we observe a significant 13% increase in skin firmness.
Usage test:
*Test conducted on 21 women whose skin lacked firmness, for 28 days with twice-daily application.
- 90% of women said their skin was firmer
- 91% of women said their skin was more toned
- 90% of women said their skin sagged less
- 90% of women said their skin was denser
- 90% of women said their skin was restructured
- 100% of women said their skin was smoothed
- 100% of women said their skin was moisturized
Ingredients:
- Firming active ingredients: Lipopeptide (Anti-gravity), Matrixial Lipopeptide
- Restructuring active ingredients: Marine Coral Plant Extract
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Active ingredients reinforcing the dermo-epidermal junction: Reconstituted Natural Moisturizing Factor (NMF), Moisturizing Plant Sugars, Shea butter
Inci:
WATER (AQUA), GLYCERIN, SQUALANE, BUTYLENE GLYCOL, BUTYROSPERMUM PARKII (SHEA) BUTTER, C10-18 TRIGLYCERIDES, DICAPRYLYL CARBONATE, XYLITYLGLUCOSIDE, CETYL ALCOHOL, GLYCERYL STEARATE, 1,2-HEXANEDIOL, CORALLINA OFFICINALIS EXTRACT, GLYCINE SOJA (SOYBEAN) OIL, ANHYDROXYLITOL, ACETYL DIPEPTIDE-1 CETYL ESTER, PALMITOYL TETRAPEPTIDE-7, XYLITOL, LACTIC ACID, SODIUM LACTATE, ALLANTOIN, SERINE, SORBITOL, HYDROXYETHYLCELLULOSE, TOCOPHEROL, CETETH-20, SORBITAN LAURATE, PEG-75 STEARATE, ACRYLATES/C10-30 ALKYL ACRYLATE CROSSPOLYMER, STEARETH-20, TEA-LACTATE, UREA, CAPRYLYL GLYCOL, SODIUM HYDROXIDE, SODIUM BENZOATE.
BR Skin Reaction Policy 📄
At Loshen & Crem, we want to ensure you have the best possible experience with Biologique Recherche. Before purchasing any Biologique Recherche product, we highly recommend booking a consultation with one of our estheticians. Consultations are available virtually through Google Meet or in person at our Edmonton boutique. An appointment is required.
In the event of a reaction, Biologique Recherche requires photos of the reaction and the product, the lot number found on the product or the bottom of the box, and proof of a consultation with one of our estheticians before they can review the concern.
If you choose to purchase without a consultation and experience a reaction, we will be unable to provide a refund. Our team is always happy to answer your questions and help you select the products best suited to your skin.
Complimentary shipping from $149 and priority shipping from $249
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours
Creme Matricielle
200 ml
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Devices : Electrical devices are final sale for change-of-mind returns — we're unable to offer returns, exchanges, or refunds if you simply change your mind. If a device arrives defective or develops a fault, please see our Warranties section below for manufacturer warranty support.
Seasonal Items: Seasonal and limited-edition items are final sale and cannot be returned, exchanged, or refunded.
Gift Cards: Gift cards are final sale and non-refundable.
Please note: Final sale means no exchanges, refunds, or credits are available.
In-Store Purchases: For products purchased at our Edmonton boutique, our return policy remains consistent. You are invited to return items directly to the store, allowing you to bypass shipping concerns. Kindly note that our opening hours may vary. For the latest information, please click Loshen & Crem Opening hours.
Final Sale on Store Credit Purchases: Any items purchased using store credit issued from a previous return will be considered final sale. These items are not eligible for further returns or exchanges.
Shipping Policy
Shipping Rates and Delivery Times
All amounts are in Canadian dollars unless otherwise noted. Order thresholds are calculated after discounts, before taxes and shipping.
Standard Shipping — Estimated delivery: 3–7 business days*
Orders $149 and over: FREE
Orders $148.99 and under: $25
Priority Shipping — Estimated delivery: 1–2 business days*
Orders $249 and over: FREE
Orders $248.99 and under: $30
Processing: Orders placed before 2 p.m. Mountain Time, Monday through Friday, ship the same day, excluding holidays. Orders placed after the cutoff, on weekends, or on holidays ship the next business day.
Delivery estimates and remote destinations: Delivery estimates begin once your order has shipped. Remote destinations may require additional transit time.
Product exclusions — Canada: Heavy items, including candles and one-litre shampoos, and selected promotional items are eligible for Standard shipping only, even when your order meets the complimentary Priority-shipping threshold. Any applicable shipping charges will be displayed at checkout.
United States
Complimentary Priority shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $48.95 CAD shipping fee. Promotional shipping rates may apply during MistleGlow.
The following are excluded from our U.S. shipping zone: Alaska, Hawaii, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and 800 points will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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A final gesture of care, a whisper of radiance.
La Touche Finale
In this short video, discover how to apply your Biologique Recherche Finishing Serum, a precious step in your ritual that elevates your skin to its most refined state.
With just a few drops, pressed gently into the skin, your complexion is left silky, luminous, and perfectly sealed.