


SkinBetter Science Cleansing Gel
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Gentle Daily Cleansing for Clean, Comfortable Skin
skinbetter science Cleansing Gel is a mild, sulfate-free foaming facial cleanser that gently cleanses skin and removes makeup. Designed for daily use across all skin types, including sensitive skin, it combines gentle cleansing agents with a soothing blend of aloe, chamomile and cucumber.
Its gel texture creates a soft foam, making it an easy first step in your morning and evening skincare routine. Glycerin complements the formula, helping support skin comfort during cleansing.
Benefits
- Gentle, thorough cleansing: Cleanses the skin and removes makeup with mild, sulfate-free surfactants.
- A soothing formula: Features aloe, chamomile and cucumber to support a comfortable cleansing experience.
- Suitable for daily use: Designed for morning and evening cleansing.
- Sensitive-skin suitability: An option for skin that needs a gentle approach to cleansing.
- Non-comedogenic: Formulated not to clog pores.
- Dermatologist tested: Formulated without parabens, fragrance or dyes.
Best For
- Normal, dry, combination and oily skin.
- Sensitive skin seeking a mild foaming cleanser.
- Daily facial cleansing and makeup removal.
- Skincare routines that include retinoids or exfoliating treatments and need a gentle cleansing step.
For use following a professional treatment, follow the guidance of your treating professional.*
What Makes This Cleanser Different?
Cleansing Gel combines a foaming texture with mild, sulfate-free cleansing agents. These ingredients help lift makeup and impurities so they can be rinsed away, while the soothing botanical blend complements the cleansing action.
It offers a straightforward foundation for a skincare routine: gentle cleansing before your serums, moisturiser and daytime sunscreen.
Key Ingredients
Mild, sulfate-free surfactants
Sodium Methyl Cocoyl Taurate, Lauramidopropyl Betaine, Cocamidopropyl Hydroxysultaine and Sodium Lauroyl Methyl Isethionate work together to cleanse skin and help remove makeup.
Glycerin
A humectant that attracts water, contributing to the formula’s hydrating properties.
Aloe Barbadensis Leaf Juice
Part of the skin-soothing blend, included to help support skin comfort.
Chamomile Flower Extract
A botanical ingredient that complements the gentle formula with soothing properties.
Cucumber Fruit Extract
A skin-conditioning ingredient within the cleanser’s soothing botanical blend.
How to Use
- Use as the cleansing step in your morning and evening skincare routine.
- Apply a generous amount to damp skin on the face and neck.
- Massage gently with your fingertips, avoiding contact with the eyes.
- Rinse thoroughly with warm water and gently pat dry.
- Follow with your serums and moisturiser. Finish your morning routine with sunscreen.
Loshen & Crem’s Recommendation
Keep your cleansing ritual gentle: use light fingertip pressure and comfortably warm water. There is no need to scrub.
If your evening routine includes AlphaRet Overnight Cream, cleanse first and allow your skin to dry before applying it. Our facialists can help you choose the next steps according to your skin’s needs.
Full Ingredient List
Aqua/Water, Sodium Methyl Cocoyl Taurate, Lauramidopropyl Betaine, Cocamidopropyl Hydroxysultaine, Sodium Lauroyl Methyl Isethionate, Sodium Chloride, Glycerin, Aloe Barbadensis Leaf Juice, Chamomilla Recutita (Matricaria) Flower Extract, Cucumis Sativus (Cucumber) Fruit Extract, Polyglyceryl-3 Caprate, Citric Acid, Sodium Benzoate, Potassium Sorbate, Phytic Acid.
Please refer to the product packaging for the most up-to-date ingredient list.
Frequently Asked Questions
Is skinbetter science Cleansing Gel suitable for sensitive skin?
Yes. The formula is designed for daily use on sensitive skin and contains mild, sulfate-free surfactants alongside a soothing botanical blend. Individual tolerance can vary; discontinue use if irritation develops.
Can I use it if my skin is oily or prone to blemishes?
Yes. Cleansing Gel is suitable for oily skin and is non-comedogenic. Its role is to cleanse the skin and remove makeup; it does not replace a targeted acne treatment.
Does Cleansing Gel remove makeup?
Yes, makeup removal is one of its intended uses. Avoid contact with the eyes and use a dedicated eye-makeup remover for that area.
Can I use Cleansing Gel morning and night?
Yes. It is designed for daily cleansing and can be used in both your morning and evening routines.
Can I use it after a professional peel?
The brand identifies Cleansing Gel as an option for post-procedure cleansing. Its tolerability was evaluated in 15 individuals following the AlphaRet Professional Peel System 30.* Your treating professional should confirm when and how to use it after your particular treatment.
Important Information
For external application only. Stop using the product if irritation or a rash develops. Avoid the eyes; rinse thoroughly with water if accidental contact occurs. Store out of children’s reach.
The brand’s post-procedure tolerability evaluation involved 15 individuals following application of the AlphaRet Professional Peel System 30.
Discover skinbetter science at Loshen & Crem
Explore our skinbetter science collection online or visit our Edmonton boutique for personalised guidance from our facialists.
Available at our Edmonton Boutique
Ship to Canada only
Pickup currently unavailable at Loshen & Crem

SkinBetter Science Cleansing Gel
237 ml
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Devices : Electrical devices are final sale for change-of-mind returns — we're unable to offer returns, exchanges, or refunds if you simply change your mind. If a device arrives defective or develops a fault, please see our Warranties section below for manufacturer warranty support.
Seasonal Items: Seasonal and limited-edition items are final sale and cannot be returned, exchanged, or refunded.
Gift Cards: Gift cards are final sale and non-refundable.
Please note: Final sale means no exchanges, refunds, or credits are available.
In-Store Purchases: For products purchased at our Edmonton boutique, our return policy remains consistent. You are invited to return items directly to the store, allowing you to bypass shipping concerns. Kindly note that our opening hours may vary. For the latest information, please click Loshen & Crem Opening hours.
Final Sale on Store Credit Purchases: Any items purchased using store credit issued from a previous return will be considered final sale. These items are not eligible for further returns or exchanges.
Shipping Policy
CAD: Loshen & Crem offers regular and priority shipping on eligible Canadian orders.
- Orders under $149: 27.95 priority shipping.
- Orders of $149 or more: complimentary regular shipping.
- Orders of $249 or more: complimentary priority shipping.
Shipping thresholds are calculated after discounts and before taxes. Any applicable shipping charges will be displayed at checkout.
Alberta & British Columbia: 1–2 business days
Manitoba & Saskatchewan: 1–2 business days
Quebec & Ontario: 1–2 business days
Newfoundland & Labrador, Nova Scotia, P.E.I. & New Brunswick: 1–3 business days
USA:
Complimentary shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $35 USD shipping fee. Promotional shipping rates may apply during MistleGlow.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Note: Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw 800 points from your La Crème Points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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About Us
Loshen & Cream
Let's be clear, this is not about us. It's about you, it's about your skin health.
We are not your typical online skin care boutique. Although we are a virtual store, all of the experts behind Loshen & Crem are true professionals with an outstanding knowledge of the skin.
We choose the top skincare brands to provide you with the best options for healthy skin.
#Respectyourskin







