





TheraFace Depuffing Wand
Tax excluded. Shipping calculated at checkout
A portable heat-and-cold therapy wand clinically proven to reduce puffiness, diminish dark circles and boost radiance—anytime, anywhere. The contoured precision tip targets the under-eye area while also supporting heated lymphatic massage movements around the face, delivering visible results after just one treatment.
Benefits:
- Reduces puffiness and minimizes dark circles
- Enhances radiance and brightness under the eyes
- Improves skin elasticity and firmness
- Provides visible rejuvenation after a single use
- Contoured tip reaches delicate, hard-to-access areas
- Portable design ideal for travel, commuting or on-the-go use
Clinical Insights:
- 89% of participants reported their eye area felt more rejuvenated after one use
- Visible improvements in brightness and smoothness
- Heat followed by cold therapy shown to reduce puffiness and awaken circulation
8–10 minute protocol on clean, dry skin*
*Individual results may vary
How to Use:
- Start on clean, dry skin
- Use the Heat setting first to warm the area and stimulate circulation
- Follow with the Cold setting to reduce puffiness and tighten the skin
- Glide the precision tip under the eyes and along facial contours
Use anytime you need immediate depuffing or brightness
What’s Included:
- TheraFace Depuffing Wand device
- Travel cap
- USB-C charging cable
Specifications:
Dimensions: 6 in x 1.5 in
Weight: 112 g (3.95 oz)
Battery Life: 38 minutes
Warranty: 1-year US warranty
Heat Settings: 35 °C (95 °F), 38 °C (100 °F), 42 °C (108 °F)
Cold Settings: 14 °C (57 °F), 12 °C (54 °F), 10 °C (50 °F)
Technology & Science:
The Depuffing Wand uses alternating thermotherapy—heat to activate circulation and cold to reduce swelling—to visibly brighten and tighten the under-eye area. Its curved, easy-glide applicator allows precise treatment of delicate contours, making it especially effective for the orbital region. The compact design ensures consistent results at home or while traveling.
Expert Insight:
“The under-eye area is one of the most common concerns I hear from clients. I always begin with heat to awaken circulation and energize tired skin, then follow with cold to revive and refresh, helping to reduce puffiness and tighten for a brighter appearance.”
– Karen Chien, Licensed Aesthetician
Travel-Friendly Design:
Lightweight and compact, the Depuffing Wand fits easily into bags or carry-ons. Perfect for inflight use, long drives, early mornings or post-workout refreshes, it delivers fast, visible depuffing anywhere you go.
FAQs:
- Is it safe to use daily? Yes, the wand is designed for regular use.
- Can I apply skincare before using it? Use on clean, dry skin for best results.
- Can I use heat or cold alone? Yes—each setting can be used independently.
- Is it suitable for sensitive skin? Most users tolerate it well; start with the lowest settings.
- How do I clean it? Wipe the applicator tip with a soft, damp cloth; do not submerge.
Complimentary shipping from $149 and priority shipping from $249
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours

TheraFace Depuffing Wand
White
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Devices : Electrical devices are final sale for change-of-mind returns — we're unable to offer returns, exchanges, or refunds if you simply change your mind. If a device arrives defective or develops a fault, please see our Warranties section below for manufacturer warranty support.
Seasonal Items: Seasonal and limited-edition items are final sale and cannot be returned, exchanged, or refunded.
Gift Cards: Gift cards are final sale and non-refundable.
Please note: Final sale means no exchanges, refunds, or credits are available.
In-Store Purchases: For products purchased at our Edmonton boutique, our return policy remains consistent. You are invited to return items directly to the store, allowing you to bypass shipping concerns. Kindly note that our opening hours may vary. For the latest information, please click Loshen & Crem Opening hours.
Final Sale on Store Credit Purchases: Any items purchased using store credit issued from a previous return will be considered final sale. These items are not eligible for further returns or exchanges.
Shipping Policy
Shipping Rates and Delivery Times
All amounts are in Canadian dollars unless otherwise noted. Order thresholds are calculated after discounts, before taxes and shipping.
Standard Shipping — Estimated delivery: 3–7 business days*
Orders $149.01 and over: FREE
Orders $149 and under: $25
Priority Shipping — Estimated delivery: 1–2 business days*
Orders $249.01 and over: FREE
Orders $249 and under: $30
Processing: Orders placed before 2 p.m. Mountain Time, Monday through Friday, ship the same day, excluding holidays. Orders placed after the cutoff, on weekends, or on holidays ship the next business day.
Delivery estimates and remote destinations: Delivery estimates begin once your order has shipped. Remote destinations may require additional transit time.
Product exclusions — Canada: Heavy items, including candles and one-litre shampoos, and selected promotional items are eligible for Standard shipping only, even when your order meets the complimentary Priority-shipping threshold. Any applicable shipping charges will be displayed at checkout.
United States
Complimentary Priority shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $48.95 CAD shipping fee. Promotional shipping rates may apply during MistleGlow.
The following are excluded from our U.S. shipping zone: Alaska, Hawaii, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
-
Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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