







Refresh Papaya + Salicylic Acid Cleanser
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A refreshing foaming cleanse for clearer, smoother and more balanced-looking skin
A sulfate-free foaming cleanser that lifts away makeup, excess oil and daily buildup while helping refine the appearance of congested pores. Refresh combines aspen bark extract, papaya extract and soothing aloe vera to clarify the complexion without intentionally stripping its essential moisture.
Its fresh, lightweight lather leaves oily, combination and blemish-prone skin feeling clean, smooth and comfortably balanced.
Benefits
- Removes makeup, excess oil and daily impurities
- Helps clear buildup from congested-looking pores
- Supports a smoother, more refined skin texture
- Helps reduce the appearance of excess oil and breakouts
- Gently refreshes dull or uneven-looking skin
- Soothes and hydrates with aloe vera juice
- Sulfate-free and suitable for regular use
Best For
Refresh is particularly well suited to:
- Oily or combination skin
- Blemish-prone or acne-prone skin
- Clogged or congested-looking pores
- Excess oil and unwanted shine
- Dull or uneven skin texture
- Makeup and sunscreen wearers
- Anyone seeking a refreshing foaming cleanser without sulfates
Why It Is Different
Clarifying cleansers can easily become too aggressive, particularly when they rely on strong detergents or multiple exfoliating ingredients. Refresh combines a gentle amino-acid-derived cleansing agent with plant extracts, humectants and aloe vera to remove oil and buildup while supporting skin comfort.
The formula offers light, rinse-off exfoliating support rather than behaving like a high-strength leave-on acid treatment.
- Aspen Bark Extract: Naturally contains salicylates that help loosen pore-clogging buildup and support clearer-looking skin.
- Papaya Extract: Provides gentle enzymatic exfoliating support to help improve the appearance of texture and radiance.
- Aloe Vera Juice: Helps replenish moisture and soothe the skin during cleansing.
- Licorice Root Extract: Provides soothing and antioxidant support while helping promote a more even-looking complexion.
How to Use
Use morning and/or evening.
Apply one to two pumps to a damp face. Gently massage over the skin using circular motions, concentrating on areas experiencing excess oil or buildup. Rinse thoroughly with lukewarm water and pat dry.
Begin once daily and increase to twice daily if your skin remains comfortable. Patch test before first use and store away from direct sunlight.
Loshen & Crem’s Recommendation
Refresh is our preferred Three Ships cleanser for combination, oily or congestion-prone skin that still needs a respectful daily cleanse.
For full-coverage or water-resistant makeup, begin with an oil or balm cleanser and use Refresh as your second cleanse. If your routine already contains several exfoliating acids or retinoids, begin with Refresh once daily or on alternating days to avoid over-cleansing.
If your skin is highly reactive, barrier-compromised or sensitive to citrus oils, choose the fragrance-free Harmony cleanser instead. For a gentle gel cleanser without the same clarifying focus, consider Purify.
Complete the Three Ships Clarifying Routine
- Cleanse: Refresh Papaya + Salicylic Acid Cleanser
- Balance: Take Five™ Hypochlorous Acid Balancing Body + Face Spray
- Moisturize: Under Control™ Mango + Beta-Glucan Mattifying Gel Cream
- Protect: Finish with broad-spectrum sunscreen every morning
Aspen Bark, Salicylates and Salicylic Acid
Aspen bark naturally contains salicylates—plant compounds related to salicylic acid. These compounds can provide gentle clarifying and exfoliating support within a rinse-off cleanser.
However, aspen bark extract is not the same as a leave-on product formulated with a disclosed percentage of pure salicylic acid. Refresh is best understood as a gently clarifying daily cleanser rather than a concentrated acne treatment or traditional 2% BHA exfoliant.
Papaya extract complements this action by providing enzymatic support for smoother-looking skin without using physical exfoliating beads.
Ingredients
- Aspen Bark Extract: Provides naturally occurring salicylates that help clarify buildup and support clearer-looking pores.
- Papaya Extract: Offers gentle enzymatic exfoliating support for smoother, more radiant-looking skin.
- Aloe Vera Juice: Helps soothe and replenish moisture throughout cleansing.
- Licorice Root Extract: Supports a calmer, more even-looking complexion.
- Betaine and Glycerin: Humectants that help maintain hydration and reduce post-cleansing tightness.
- Amino Acid Blend: Supports the skin’s natural moisture balance and overall comfort.
Full Ingredient List:
Aloe Barbadensis (Aloe Vera) Leaf Juice, Pentylene Glycol, Disodium Cocoyl Glutamate, Glycerin, Betaine, Saccharomyces (Yeast) Ferment Filtrate, Aqua/Water/Eau, Populus Tremuloides (Aspen) Bark Extract, Citric Acid, Chamomilla Recutita (Matricaria) Flower Extract, Carica Papaya (Papaya) Fruit Extract, Glycyrrhiza Glabra (Licorice) Root Extract, Hydrolyzed Jojoba Esters, Citrus Paradisi (Grapefruit) Peel Oil, Sodium PCA, Sodium Lactate, Arginine, Aspartic Acid, PCA, Glycine, Alanine, Serine, Valine, Proline, Threonine, Isoleucine, Histidine, Phenylalanine, Limonene.
Ingredient lists may change. Always refer to the product packaging for the most current ingredient list, particularly if you have allergies or sensitivities. Contact info@loshen.ca if you need help reviewing the formula before purchasing.
Frequently Asked Questions
Can Refresh be used every day?
Yes. Begin once daily and increase to morning and evening use if your skin remains comfortable. Reduce the frequency if you experience dryness, tightness or irritation.
Can it help with breakouts and clogged pores?
Refresh helps remove excess oil and buildup that can contribute to congested-looking pores and breakouts. It is a cosmetic cleanser, however, and should not be presented as a treatment for acne.
Is aspen bark the same as a 2% salicylic acid treatment?
No. Aspen bark naturally contains salicylates, but the formula does not disclose a standardized 2% concentration of pure salicylic acid. Refresh provides gentler, rinse-off clarifying support.
Will Refresh remove makeup?
Yes. It can remove light makeup, sunscreen, oil and daily impurities. Use an oil or balm cleanser first when removing full-coverage or water-resistant makeup.
Is Refresh suitable for sensitive skin?
Some sensitive skin types may tolerate it, but the formula contains grapefruit peel oil and limonene. Patch testing is recommended. Highly reactive or fragrance-sensitive skin may be better suited to Harmony.
What is the difference between Refresh and Purify?
Refresh is a foaming, clarifying cleanser created for excess oil, congestion and blemish-prone skin. Purify is a gentler gel cleanser focused on hydration and everyday makeup removal.
Does the papaya exfoliate with scrubbing particles?
No. Refresh contains papaya extract for enzymatic exfoliating support and does not rely on physical exfoliating beads.
Will Refresh leave my skin feeling dry?
The formula contains aloe, glycerin, betaine and amino acids to help maintain comfort. However, any clarifying cleanser can feel drying when overused, particularly alongside other exfoliants or retinoids.
Does it help control excess oil?
In a Three Ships consumer panel of 30 participants, 97% said their skin felt less oily after use. Individual results may vary.
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours

Refresh Papaya + Salicylic Acid Cleanser
100 ml
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Devices : Electrical devices are final sale for change-of-mind returns — we're unable to offer returns, exchanges, or refunds if you simply change your mind. If a device arrives defective or develops a fault, please see our Warranties section below for manufacturer warranty support.
Seasonal Items: Seasonal and limited-edition items are final sale and cannot be returned, exchanged, or refunded.
Gift Cards: Gift cards are final sale and non-refundable.
Please note: Final sale means no exchanges, refunds, or credits are available.
In-Store Purchases: For products purchased at our Edmonton boutique, our return policy remains consistent. You are invited to return items directly to the store, allowing you to bypass shipping concerns. Kindly note that our opening hours may vary. For the latest information, please click Loshen & Crem Opening hours.
Final Sale on Store Credit Purchases: Any items purchased using store credit issued from a previous return will be considered final sale. These items are not eligible for further returns or exchanges.
Shipping Policy
Shipping Rates and Delivery Times
All amounts are in Canadian dollars unless otherwise noted. Order thresholds are calculated after discounts, before taxes and shipping.
Standard Shipping — Estimated delivery: 3–7 business days*
Orders $149 and over: FREE
Orders $148.99 and under: $25
Priority Shipping — Estimated delivery: 1–2 business days*
Orders $249 and over: FREE
Orders $248.99 and under: $30
Processing: Orders placed before 2 p.m. Mountain Time, Monday through Friday, ship the same day, excluding holidays. Orders placed after the cutoff, on weekends, or on holidays ship the next business day.
Delivery estimates and remote destinations: Delivery estimates begin once your order has shipped. Remote destinations may require additional transit time.
Product exclusions — Canada: Heavy items, including candles and one-litre shampoos, and selected promotional items are eligible for Standard shipping only, even when your order meets the complimentary Priority-shipping threshold. Any applicable shipping charges will be displayed at checkout.
United States
Complimentary Priority shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $48.95 CAD shipping fee. Promotional shipping rates may apply during MistleGlow.
The following are excluded from our U.S. shipping zone: Alaska, Hawaii, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and 800 points will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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About Us
Loshen & Cream
Let's be clear, this is not about us. It's about you, it's about your skin health.
We are not your typical online skin care boutique. Although we are a virtual store, all of the experts behind Loshen & Crem are true professionals with an outstanding knowledge of the skin.
We choose the top skincare brands to provide you with the best options for healthy skin.
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