
The Body Duo
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A two-step body care ritual designed to cleanse, gently exfoliate, and deeply nourish the skin with elevated, skincare-inspired ingredients.
The Body Duo pairs two of Agent Nateur’s best-selling body essentials to bring a more refined approach to daily body care. Designed to cleanse, smooth, and comfort the skin, this set combines a resurfacing foaming oil cleanser with a rich treatment balm to leave the body feeling soft, hydrated, and beautifully cared for. Inspired by the same high-performance ingredients often found in facial skincare, this duo helps support smoother, more radiant-looking skin from head to toe.
What’s Included:
- holi (wash)
A resurfacing foaming oil body cleanser that helps cleanse, smooth, and lightly exfoliate while supporting soft, comfortable skin. - body (balm)
A rich body treatment balm that helps deeply hydrate, nourish, and soften the skin while leaving a velvety, luminous finish.
Benefits:
- Gently cleanses without stripping the skin
- Helps smooth and refine skin texture
- Deeply nourishes and comforts dry skin
- Leaves skin feeling soft, supple, and hydrated
- Supports a more radiant, healthy-looking body finish
- Includes two full-size body care essentials
How to use:
• Use holi (wash) on damp skin in the shower, massaging over the body before rinsing thoroughly
• Follow with body (balm) on clean, dry skin
• Massage body (balm) into the skin until fully absorbed
• Use daily for best results
Loshen & Crem’s recommendation:
This duo is a beautiful choice for anyone wanting to elevate their body routine with formulas that feel both sensorial and effective. holi (wash) helps refresh and smooth the skin in the shower, while body (balm) seals in comfort with a rich, velvety finish. Together, they create a simple but luxurious ritual for skin that feels softer, smoother, and more nourished day after day.
Ingredients:
Key Ingredients
holi (wash): Lavender Flower Water, Glycerin, Almond Oil, Jojoba Seed Oil, Aloe Leaf Juice, Lactic Acid, Peony Root Extract, Centella Asiatica, Licorice Root, Algae Extract, New Zealand Native Red Seaweed, and New Zealand Native Black Fern.
body (balm): Jojoba Seed Oil, Olive Fruit Oil, Rice Bran Oil, Rosehip Fruit Oil, Argan Kernel Oil, Sunflower Seed Oil, Squalane, Tomato Fruit Extract, Dragon Fruit Extract, Manuka Honey, Glycogen, Sodium Hyaluronate, and Xymenynic Acid.
Full Ingredients List
holi (wash): Aqua, Lavandula Angustifolia (Lavender) Flower Water, Glycerin, Sodium Cocoamphoacetate, Lauryl Glucoside, Sodium Cocoyl Glutamate, Sodium Lauryl Glucose Carboxylate, Paeonia Officinalis (Peony) Root Extract, Alcohol, Prunus Amygdalus Dulcis (Almond) Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Tocopherol, Xanthan Gum, Aloe Barbadensis (Aloe Leaf) Juice, Lactic Acid, Bellis Perennis (Daisy) Flower Extract, Algae Extract, Cyathea Medullaris Extract, Centella Asiatica, Glycyrrhiza Glabra, New Zealand Native Red Seaweed, New Zealand Native Black Fern, Gluconolactone, Sodium Benzoate, Calcium Gluconate, Potassium Sorbate, Decyl Glucoside, Cocamidopropyl Hydroxysultaine, Natural Fragrance, Benzyl Alcohol, Dehydroacetic Acid.
body (balm): Aqua, Simmondsia Chinensis (Jojoba) Seed Oil, Olea Europaea (Olive) Fruit Oil, Oryza Sativa, Olus Oil, Rosa Mosqueta (Rosehip) Fruit Oil, Argania Spinosa Kernel Oil, Helianthus Annuus (Sunflower) Seed Oil, Helianthus Annuus (Sunflower) Seed Oil, Caprylyl/Capryl Glucoside, Polyisobutene, Sodium Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Glycerin, Cistus Incanus Flower/Leaf/Stem Extract, Squalane, Solanum Lycopersicum (Tomato) Fruit Extract, Hylocereus Undatus Fruit Extract, Manuka Honey, Glycogen, Xymenynic Acid, Sodium Hyaluronate, Helichrysum Italicum Flower, Rosa Damascena, Santalum Album, Dehydroacetic Acid, Benzyl Alcohol.
Free Express Shipping with orders over $199
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours

The Body Duo
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
For transparency, certain items are final sale and not eligible for return or exchange:
- Products on sale
- Products marked “Final markdown” on our online store
- Gift cards
- Promotional kits and deluxe samples
- Limited-edition or seasonal item
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $199 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $24.95 CAD within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $24.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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