NOUNOU hair mask
Tax excluded. Shipping calculated at checkout
Repairing hair mask for treated, damaged, or brittle hair
This intensive treatment mask is designed to bring dry, bleached, permed, or chemically treated hair back to life. Infused with antioxidant-rich tomato extract from Slow Food Presidia and vitamin E, it nourishes deeply while restoring elasticity, hydration, and softness. The creamy formula improves manageability and combability without weighing hair down, leaving it full-bodied, revitalized, and touchably silky.
Recommended for:
- Chemically treated, bleached, or relaxed hair
- Brittle, dry, or over-processed textures
- Hair needing deep hydration and repair
Benefits:
- Deep nourishment and softening effect
- Detangles and enhances manageability
- Restores hydration and structure to fragile strands
- Vitamin E offers antioxidant protection
- Formulated with natural, sustainably sourced ingredients
How to use:
- Use once a week in place of conditioner
- After washing with NOUNOU Shampoo, towel dry the hair
- Apply a small amount of mask to lengths and ends
- Comb through and leave on for 10–15 minutes
- Rinse thoroughly and style as usual
Loshen & Crem’s recommendation:
Ideal as a weekly reset ritual for hair that's been through intense treatments or styling stress. For a boost, wrap hair in a warm towel while the mask is working, then rinse and finish with a lightweight styling cream or milk.
Ingredients:
- Fiaschetto tomato extract – Rich in antioxidants and vitamin C, it revitalizes and protects
-
Jojoba oil – Softens and strengthens hair without heaviness
-
Olive oil – Provides intense hydration and shine
- Vitamin E – Defends against oxidative stress and environmental damage
Original Formula:
AQUA / WATER / EAU, GLYCERIN, CETEARYL ALCOHOL, PROPANEDIOL, BEHENTRIMONIUM CHLORIDE, CETRIMONIUM CHLORIDE, CETYL ALCOHOL, DIMETHICONE, GLYCERYL STEARATE, BEHENYL ALCOHOL, BENZOTRIAZOLYL DODECYL P-CRESOL, BEHENETH-25, PARFUM / FRAGRANCE, BENZYL ALCOHOL, SIMMONDSIA CHINENSIS SEED OIL / SIMMONDSIA CHINENSIS (JOJOBA) SEED OIL, OLEA EUROPAEA FRUIT OIL / OLEA EUROPAEA (OLIVE) FRUIT OIL, AMODIMETHICONE, DICAPRYLYL ETHER, LAURYL ALCOHOL, OCTADECYL DI-T-BUTYL-4-HYDROXYHYDROCINNAMATE, HYDROXYETHYLCELLULOSE, DISODIUM EDTA, SODIUM BENZOATE, CITRIC ACID, HYDROGENATED OLIVE OIL, TOCOPHEROL, SOLANUM LYCOPERSICUM FRUIT EXTRACT / SOLANUM LYCOPERSICUM (TOMATO) FRUIT EXTRACT, SCLEROTIUM GUM, DISILOXANE, LINALOOL, GERANIOL, LIMONENE, CI 19140 / YELLOW 5, CI 14700 / RED 4, CI 61570 / GREEN 5.
Shipping Notice:
A quick note: The 1000 ml size has a bit more weight to it, so it ships with standard delivery only. Express options won’t apply, but it will make its way to you with the same care and attention.
Complimentary shipping from $149 and priority shipping from $249
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours
NOUNOU hair mask
250 ml
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Skincare Tools: All sales of electrical appliances are final. No returns, exchanges, or refunds will be accepted even if the device is defective.
Please note: Final sale means no exchanges, refunds, or credits are available.
Shipping Policy
CAD: Loshen & Crem offers regular and priority shipping on eligible Canadian orders.
- Orders under $149: 27.95 priority shipping.
- Orders of $149 or more: complimentary regular shipping.
- Orders of $249 or more: complimentary priority shipping.
Shipping thresholds are calculated after discounts and before taxes. Any applicable shipping charges will be displayed at checkout.
Alberta & British Columbia: 1–2 business days
Manitoba & Saskatchewan: 1–2 business days
Quebec & Ontario: 1–2 business days
Newfoundland & Labrador, Nova Scotia, P.E.I. & New Brunswick: 1–3 business days
USA:
Complimentary shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $35 USD shipping fee. Promotional shipping rates may apply during MistleGlow.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Note: Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw 800 points from your La Crème Points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
-
United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
-
Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
-
Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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