Skin Regimen /Lx Charcoal Mask
Tax excluded. Shipping calculated at checkout
A purifying clay mask designed to help exfoliate, smooth, and refine the appearance of skin while removing accumulated impurities. Enriched with black clay, bamboo charcoal, pomegranate seed powder, and the patented Longevity Complex™, this creamy mask helps leave skin feeling silky, balanced, and visibly more radiant without drying or tightening the skin.
Benefits:
- Helps purify and detoxify the skin
- Gently exfoliates surface dead skin cells
- Helps reduce the appearance of pores
- Leaves skin feeling smoother and softer
- Helps absorb excess oil and impurities
- Creamy texture that does not dry out or pull on skin
- Suitable for sensitive skin
- Vegan and naturally derived formula
How to Use:
- Apply an even layer onto clean, dry skin
- Leave on for 10 minutes
- Moisten hands with lukewarm water and gently massage
- Rinse thoroughly with lukewarm water
- Use twice weekly
Loshen & Crem’s Recommendation:
Pair the Comfort Zone Skin Regimen /Lx Charcoal Mask with the Skin Regimen /Lx Detox Cleanser and Enzyme Exfoliator for a complete purifying routine focused on smoother, clearer, more refined-looking skin.
Ingredients:
Key Ingredients:
- Longevity Complex™: A blend of organic superfood extracts and carnosine designed to help counteract the visible effects of environmental stress and lifestyle factors
- Black Clay: Mineral-rich clay that helps purify skin and absorb excess impurities and oil
- Bamboo Charcoal: Helps draw out impurities and refine the skin’s appearance
- Pomegranate Seed Powder: Provides gentle physical exfoliation for smoother, more radiant skin
- Spinach Extract: Helps nourish and protect the skin
- Myrtle Berry Extract: Provides antioxidant support
- Carnosine: Helps defend against visible environmental stressors
Aqua / Water / Eau, Glycerin, Kaolin, Octyldodecanol, Magnesium Aluminum Silicate, Arachidyl Alcohol, Behenyl Alcohol, Pentylene Glycol, Cetyl Alcohol, Charcoal Powder, Punica Granatum Seed Powder, Arachidyl Glucoside, Butylene Glycol, Propanediol, Xanthan Gum, Chlorphenesin, Caprylyl Glycol, Carnosine, Spinacia Oleracea (Spinach) Leaf Extract, Myrtus Communis Extract, CI 77499 (Iron Oxides), Mica, Glucose, Tephrosia Purpurea Seed Extract, Citric Acid, CI 77891 (Titanium Dioxide), CI 77491 (Iron Oxides), Sodium Benzoate, Potassium Sorbate.
Free Express Shipping with orders over $199
Available at our Edmonton Boutique
Ship to Canada only
Pickup currently unavailable at Loshen & Crem
Skin Regimen /Lx Charcoal Mask
75 ml
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
For transparency, certain items are final sale and not eligible for return or exchange:
- Products on sale
- Products marked “Final markdown” on our online store
- Gift cards
- Promotional kits and deluxe samples
- Limited-edition or seasonal item
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $199 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $24.95 CAD within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $24.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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