



Augustinus Bader - The Hydration Heroes
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Augustinus Bader The Hydration Heroes is a curated skincare trio designed to deliver hydration, nourishment, and visible radiance through three of the brand’s most iconic formulas.
This set brings together The Cream, The Rich Cream, and The Serum in discovery-friendly sizes, making it a beautiful introduction to Augustinus Bader or a luxurious travel companion for existing clients. The Cream offers lightweight, refreshing hydration, The Rich Cream provides a richer, more nourishing finish, and The Serum adds a concentrated treatment step to support smoother, firmer, healthier-looking skin.
Ideal for skin that feels dry, dull, tired, or in need of a visible hydration reset, The Hydration Heroes allows you to experience a complete Augustinus Bader ritual with flexible textures for changing skin needs.
What’s Included:
The Cream 15 ml:
A lightweight, refreshing moisturizer designed to hydrate, smooth, and support healthier-looking skin. Ideal for combination to oily skin types, warmer weather, and anyone who prefers a lighter cream texture.
The Rich Cream 15 ml:
A rich, deeply nourishing moisturizer designed to comfort, replenish, and support smoother, firmer-looking skin. Ideal for normal to dry skin types, mature skin, colder weather, or skin needing extra nourishment.
The Serum 2 ml:
A concentrated treatment serum designed to target visible signs of aging, dehydration, uneven tone, and loss of radiance while supporting a smoother, more refined-looking complexion.
How to Use:
Apply The Serum to clean, dry skin before moisturizer.
Follow with The Cream when your skin prefers a lighter, fresher texture, or The Rich Cream when your skin needs more comfort and nourishment.
Use morning and evening as part of your daily skincare ritual. Apply to the face, neck, and décolleté. In the morning, follow with sunscreen.
Loshen & Crem’s Recommendation:
We recommend Augustinus Bader The Hydration Heroes for anyone wanting to experience the brand’s most loved hydration-focused formulas in one curated ritual.
This set is especially beautiful for travel, gifting, seasonal transitions, or clients discovering Augustinus Bader for the first time. Use The Serum first to support visible renewal and radiance, then choose between The Cream or The Rich Cream depending on your skin’s needs that day.
The Cream is ideal for daytime, warmer weather, or lighter hydration. The Rich Cream is ideal for evening, colder weather, travel recovery, or whenever the skin feels dry, tight, or depleted.
Ingredients:
Key Ingredients:
TFC8®: Augustinus Bader’s proprietary complex of high-grade vitamins, lipids, and peptides designed to support skin renewal and overall skin wellness.
Aloe Vera: Helps soothe and comfort the skin while supporting hydration.
Squalane: Helps moisturize and support a smooth, comfortable skin feel.
Shea Butter: Helps nourish, soften, and comfort the skin.
Argan Oil, Avocado Oil, and Evening Primrose Oil: Found in The Rich Cream to help provide rich nourishment while supporting softness and suppleness.
Retinyl Palmitate: Included in The Cream at 0.01%.
Full Ingredients List:
The Cream:
Aqua/Water/Eau, Caprylic/Capric Triglyceride, Pentylene Glycol, Propylene Glycol, Glycerin, Hydrogenated Phosphatidylcholine, Sorbitol, Tocopheryl Acetate, Butylene Glycol, Butyrospermum Parkii (Shea) Butter, Xanthan Gum, Panthenol, Sodium Carbomer, Alcohol, Aloe Barbadensis Leaf Juice, Hydrolyzed Rice Protein, Retinyl Palmitate, Helianthus Annuus (Sunflower) Seed Oil, Squalane, Phenoxyethanol, Cholesterol, Hydrogenated Lecithin, Ascorbyl Palmitate, Carbomer, Ceramide NP, Lecithin, Glycine Soja (Soybean) Protein, Superoxide Dismutase, Sodium Hydroxide, Alanyl Glutamine, Arginine, Ceramide NG, Citric Acid, Dextran, Glycine, Lysine, Oleic Acid, Palmitic Acid, Palmitoyl Tripeptide-8, Phenylalanine, Proline, Scenedesmus Rubescens Extract, Ascorbic Acid, Ethylhexylglycerin, Sodium Benzoate, Tocopherol, Brassica Alba Seed Extract, Disodium EDTA, Oligopeptide-177, Sodium Ascorbate, Sodium Dextran Sulfate, Potassium Sorbate.
The Rich Cream:
Aqua (Water), Coco-Caprylate/Caprate, Helianthus Annuus (Sunflower) Seed Oil, Squalane, Glycerin, Argania Spinosa Kernel Oil, Ethyl Oleate, Persea Gratissima (Avocado) Oil, Polyglyceryl-4 Oleate, Magnesium Sulfate, Oenothera Biennis (Evening Primrose) Oil, Panthenol, Polyglyceryl-6 Oleate, Zinc PCA, Polyhydroxystearic Acid, Butylene Glycol, Butyrospermum Parkii (Shea) Butter, Potassium Sorbate, Sodium Benzoate, Tocopherol, Sodium Hyaluronate, Hydrolyzed Rice Protein, Maltodextrin, Citric Acid, Camellia Sinensis Leaf Extract, Hydrogenated Lecithin, Tocopheryl Acetate, Xanthan Gum, Alanyl Glutamine, Arginine, Oligopeptide-177, Phenylalanine, Sisymbrium Irio Seed Oil, Sodium Chloride, Dextran, Palmitoyl Tripeptide-8.
The Serum:
Please refer to the product packaging for the most current ingredient list.
Frequently asked questions:
What is included in Augustinus Bader The Hydration Heroes?
The set includes The Cream 15 ml, The Rich Cream 15 ml, and The Serum 2 ml.
What is Augustinus Bader The Hydration Heroes used for?
This set is designed to hydrate, nourish, smooth, and support healthier-looking skin while allowing you to experience three iconic Augustinus Bader formulas.
Is this set a good introduction to Augustinus Bader?
Yes. The Hydration Heroes is a beautiful introduction to Augustinus Bader because it includes two moisturizer textures and a treatment serum.
What is the difference between The Cream and The Rich Cream?
The Cream has a lighter, fresher texture, while The Rich Cream has a richer, more nourishing texture. You can alternate between them depending on your skin’s needs.
When should I use The Serum?
Apply The Serum after cleansing and before moisturizer, morning and evening.
Can I use both The Cream and The Rich Cream together?
You do not need to layer both creams. Use The Cream when your skin wants lighter hydration and The Rich Cream when your skin needs more comfort.
Is this set good for dry skin?
Yes. The Rich Cream and The Serum make this set especially supportive for dry, depleted, or moisture-deprived skin.
Is this set good for travel?
Yes. The discovery-friendly sizes make it ideal for travel, trial, or keeping Augustinus Bader in your routine while away from home.
Does The Cream contain retinyl palmitate?
Yes. The Cream contains Retinyl Palmitate at 0.01%. If you are avoiding vitamin A derivatives, check with your skincare professional before use.
Can I buy Augustinus Bader The Hydration Heroes in Canada?
Yes. Shop Augustinus Bader The Hydration Heroes online at Loshen & Crem with fast shipping across Canada.
Complimentary sample.
Free Express Shipping with orders over $199
Ship to Canada only
Shipping information
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
For transparency, certain items are final sale and not eligible for return or exchange:
- Products on sale
- Products marked “Final markdown” on our online store
- Gift cards
- Promotional kits and deluxe samples
- Limited-edition or seasonal item
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $199 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $24.95 CAD within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $24.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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