Your routine
AveneAvène Thermal Spring Water
Why it fits
A mist of Avène Thermal Spring Water after cleansing adds comfort, without needing to rinse.
Avène Tolérance Extremely Gentle Cleanser
Tax excluded. Shipping calculated at checkout
Your ritual, rewarded 36 estimated La Crem points
Your ritual, rewarded. Choose your La Crem tier to estimate your points.
Estimated on eligible spend before tax, shipping and discounts. Your account confirms the final balance.
Explore La Crem rewardsSensitive to intolerant skin
A no-rinse cleansing lotion for the most sensitive and reactive skin. It removes makeup and impurities without disturbing the skin's balance. Fragrance-free and preservative-free.
Discover the formula & ingredientsPickup in Edmonton
Usually ready in 24 hours
Boutique details
Your Edmonton boutique.
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Wait for your ready-for-pickup email before visiting.
Visit the boutiqueNeed expert guidance?
Let’s talk about your skin and what belongs in your routine.
From our boutique to your door
Shipping, on usRegular $149+ · Priority $249+ CAD
A little discoveryComplimentary samples, subject to availability
30-day returnsUnopened products · View policy
On its way to youTrack your order
Selected with care.
Avene
Avène Tolérance Extremely Gentle Cleanser
Your ritual begins with the right choice.
Taxes calculated at checkout.
The skincare focus
Cleansing, without the water.
A no-rinse cleansing lotion for the most sensitive and reactive skin. It removes makeup and impurities without disturbing the skin's balance. Fragrance-free and preservative-free.
Explore our ingredient glossaryAvene
The formula, explained.
The ingredients behind this formula—and what they bring to your skin.
D-Sensinose™ (Aquaphilus Dolomiae Extract Filtrate)
Avène's soothing postbiotic ingredient for reactive skin.
Avène Thermal Spring Water
Soothes and softens sensitive skin.
Ingredient imagery is illustrative. Explore the full ingredient list below.
Made to work together
Pairs beautifully.
Mist with thermal water, then apply your moisturizer. In the morning, finish with sunscreen.
Your routine
AveneAvène Tolérance Control Soothing Skin Recovery Cream
Why it fits
A soothing moisturizer, the last care step before sunscreen in the morning.
Worth knowing
The finer details.
A closer look at your skin, your routine and what goes into the formula.
Avène Tolérance Extremely Gentle Cleanser
Avène Tolérance Extremely Gentle Cleanser is a daily cleansing lotion for sensitive, reactive, intolerant or allergy-prone skin.
It gently removes impurities and makeup from the face, eyes and lips without disrupting the skin's delicate balance, and without the need to rinse.
Its lightly gelled texture leaves skin soft and comfortable and helps preserve hydration. The formula is fragrance-free and preservative-free, in Avène's sterile packaging.
Why we love it
For some skin, even water is too much. This lotion lets you cleanse without rinsing, so reactive skin stays calm. We recommend it for intolerant skin, and for anyone whose face feels tight the moment they wash it.
Benefits
- Removes makeup and impurities without pulling or drying
- Gentle, non-aggressive formula that comforts reactive skin
- Helps preserve hydration and the skin's natural barrier
- Suitable for face, eyes and lips
- Fragrance-free and preservative-free
Best for
Sensitive to intolerant skin
Use a soft cotton pad and sweep lightly; no need to rub.
How to use
- Morning and evening.
- Apply with a cotton pad or your fingertips.
- Massage gently over the face, eyes and lips.
- Remove the excess with a cotton pad.
- No rinsing needed.
Full Ingredient List
Avene Thermal Spring Water (Avene Aqua), Cetearyl Alcohol, Aquaphilus Dolomiae Extract Filtrate, Arginine, Caprylyl Glycol, Coco-Glucoside, Disodium Phosphate, Hydroxycapric Acid, Magnesium Oxide, Potassium Phosphate, Sodium Benzoate, Sodium Cetearyl Sulfate, Sodium Hydroxide, Tromethamine, Water (Aqua)
Frequently Asked Questions
How do I use Tolérance Extremely Gentle Cleanser?
Morning and evening, massage it over the face, eyes and lips, then remove the excess with a cotton pad. No rinsing needed.
Do I need to rinse it off?
No. Simply remove the excess with a cotton pad.
Does it remove eye makeup?
Yes. It cleanses the face, eyes and lips.
Does it contain preservatives?
No. It is preservative-free and comes in sterile packaging.
Is it fragrance-free?
Yes. The formula contains no fragrance.
Shipping
For delivery and return information, view our policy.
A no-rinse cleansing lotion for the most sensitive, reactive skin
Avène Tolérance Extremely Gentle Cleanser removes impurities and makeup without disrupting the skin's balance. Its lightly gelled texture leaves skin soft and comfortable. Fragrance-free and preservative-free, in sterile packaging.
Benefits
- Removes makeup and impurities without pulling or drying
- Gentle, non-aggressive formula that comforts reactive skin
- Helps preserve hydration and the skin's natural barrier
- Suitable for face, eyes and lips
- Fragrance-free and preservative-free
How to Use
Morning and evening, apply with a cotton pad or your fingertips and massage gently over the face, eyes and lips. Remove the excess with a cotton pad. No rinsing needed.
Loshen & Crem’s Recommendation
Our choice for skin that cannot tolerate water or rinse-off cleansers. Mist with Avène Thermal Spring Water afterwards for extra comfort. Not sure it suits you? Book a consultation with our team.
Key Ingredients
- D-Sensinose™ (Aquaphilus Dolomiae Extract Filtrate): Avène's soothing postbiotic ingredient for reactive skin.
- Avène Thermal Spring Water: soothes and softens sensitive skin.
Full INCI List
Avene Thermal Spring Water (Avene Aqua), Cetearyl Alcohol, Aquaphilus Dolomiae Extract Filtrate, Arginine, Caprylyl Glycol, Coco-Glucoside, Disodium Phosphate, Hydroxycapric Acid, Magnesium Oxide, Potassium Phosphate, Sodium Benzoate, Sodium Cetearyl Sulfate, Sodium Hydroxide, Tromethamine, Water (Aqua)
The care behind your order
From our boutique.
To your door.
A few helpful details, before your next delivery.
Track your order01 · Across Canada
A good thing, on its way.
$149+Free Regular shipping
$249+Free Priority shipping
CAD · After discounts, before taxes and shipping. Conditions and product exclusions apply.
Canada & U.S. delivery details02 · Close to home
Collect in Edmonton.
Choose pickup at checkout when available. We’ll let you know when your order is ready.
Speak with our boutique03 · A little reassurance
Here after checkout, too.
Request an eligible return within 30 days. Items must be unopened, unused and in their original packaging. Final-sale exclusions apply.
Returns & order support
D-Sensinose™ (Aquaphilus Dolomiae Extract Filtrate)
Avène's soothing postbiotic ingredient for reactive skin.
Avène Thermal Spring Water
Soothes and softens sensitive skin.
Curious about your ingredients?
Explore La Matière
A little guidance. A more considered routine.
Your skin.
Our attention.
Beautiful formulas are only part of the story. Knowing what belongs in your routine makes all the difference.
Talk through your skin, the products you already use and the questions on your mind with one of our facialists.
Book your consultation Just a product question? Ask us.Personal guidance, in Edmonton or online.
The care behind your care
A place in your routine.
A team in your corner.
From your first question to your next replenishment, there’s a real person here to help.
01 Make sense of what you already use
You don’t need to start over. Bring us your current routine and we’ll help you understand where a new formula fits.
Ask our team02 Get to know your skin
Take our skin questionnaire for a thoughtful starting point, then speak with us if you’d like to explore your recommendations.
Find your starting point03 Keep the conversation going
A question about how to use it? Unsure about your next step? You’re welcome to come back to our team for guidance.
We’re here to helpFrom our Edmonton boutique
Explore Avene.
Find your place to begin.
Discover Avène Tolérance Extremely Gentle Cleanser at Loshen & Crem, a skin-health boutique and facial studio in Edmonton, Alberta. Explore the Avene collection online across Canada, or speak with our facialists about how this formula fits into the products you already use.
A little care, to keep.
Your ritual, beautifully noted.
The guidance you’ll want when you get home: how to use it, what to expect and when to check in. A little reminder, with your team still in reach.