






Harmony Cucumber + Kombucha Microbiome Milky Cleanser
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A comforting daily cleanse for sensitive, reactive or moisture-depleted skin
A milky, fragrance-free cleanser that lifts away light makeup, excess oil and daily impurities without leaving skin feeling tight or stripped. Harmony pairs fermented kombucha with cucumber extract and glycerin to support the skin’s microbiome, preserve essential moisture and soothe the appearance of irritation.
Its soft, cushiony texture makes cleansing feel less like a reset and more like an act of care—leaving the complexion comfortable, supple and ready for the next steps in your routine.
Benefits
- Gently removes light makeup, excess oil and daily buildup
- Helps preserve moisture while cleansing
- Supports a balanced skin microbiome
- Soothes the appearance of redness and irritation
- Leaves skin feeling soft, comfortable and refreshed
- Non-stripping milky texture suitable for daily use
- Free from added fragrance, essential oils and drying alcohols
Best For
Harmony is suitable for all skin types, particularly:
- Sensitive, sensitized or reactive skin
- Dry or moisture-depleted skin
- Skin that feels tight after cleansing
- A compromised or over-cleansed skin barrier
- Visible redness and discomfort
- Anyone seeking a gentle, fragrance-free daily cleanser
Why It Is Different
Many cleansers focus entirely on removing oil. Harmony takes a more balanced approach, combining mild cleansing agents with humectants, emollients and soothing botanical ingredients.
Rather than leaving skin with a squeaky-clean finish, its creamy formula helps maintain the moisture and comfort that sensitive skin needs.
- 3% Kombucha Ferment: A fermented black tea ingredient that helps support the skin’s microbiome while promoting the appearance of clarity and radiance.
- 4% Glycerin: A proven humectant that attracts water to the skin, helping reduce the dry or tight feeling that can follow cleansing.
- 0.2% Cucumber Extract: Provides soothing and antioxidant support, helping calm the appearance of redness and irritation.
How to Use
Use morning and evening.
Apply two to three pumps to a wet face. Gently massage over the skin using circular motions, then rinse thoroughly with lukewarm water and pat dry.
Avoid direct contact with the eyes. Patch test before first use.
Loshen & Crem’s Recommendation
Harmony is an excellent choice when cleansing regularly leaves your skin feeling tight, warm or uncomfortable. Use it as your morning cleanse or as the second step of an evening double cleanse.
For full-coverage or water-resistant makeup, begin with a dedicated makeup remover or oil cleanser, then follow with Harmony to comfortably cleanse the skin.
If your barrier is feeling particularly reactive, use lukewarm rather than hot water and keep the rest of your routine simple and replenishing.
Complete the Three Ships Barrier-Supporting Routine
- Cleanse: Harmony Cucumber + Kombucha Microbiome Milky Cleanser
- Treat: Replenish Ceramides + Blueberry Barrier Repair Serum
- Moisturize: Restore Ceramides + Gotu Kola Barrier Repair Cream
- Protect: Finish with broad-spectrum sunscreen every morning
The Skin Microbiome and the Skin Barrier
The skin barrier and microbiome are closely connected, but they are not the same.
The barrier is the skin’s physical defence against moisture loss and outside stressors. The microbiome is the community of microorganisms naturally living on the skin’s surface. Harsh or excessive cleansing can disturb the environment both rely upon.
Harmony uses a gentle cleansing system, kombucha ferment and moisture-supporting ingredients to help maintain this balance without claiming to permanently change or “reset” the microbiome.
Ingredients
- Kombucha Ferment: Helps support microbiome balance and the appearance of clear, radiant skin.
- Cucumber Extract: Helps soothe visible irritation while providing gentle antioxidant support.
- Glycerin: Attracts and retains moisture to help keep skin comfortable throughout cleansing.
- Sodium Lactate: A component of the skin’s natural moisturizing factors that helps support hydration.
- Hydrolyzed Jojoba Esters: Condition and soften the skin for a smoother post-cleanse feel.
- Full Ingredient List
Aqua/Water/Eau, Glycerin, Caprylic/Capric Triglyceride, Saccharomyces/Xylinum/Black Tea Ferment, Cetearyl Alcohol, Stearic Acid, Diheptyl Succinate, Glyceryl Stearate SE, Sodium Lactate, Cucumis Sativus (Cucumber) Extract, Hydrolyzed Jojoba Esters, Xanthan Gum, Tocopherol, Capryloyl Glycerin/Sebacic Acid Copolymer, Decyl Glucoside, Sodium Citrate, Caprylhydroxamic Acid, Glyceryl Caprylate, Sodium Hydroxide.
Ingredient lists may change. Always refer to the product packaging for the most current ingredient list, particularly if you have allergies or sensitivities. Contact info@loshen.ca if you need help reviewing the formula before purchasing.
Frequently Asked Questions
Is Harmony suitable for sensitive or reactive skin?
Yes. Its milky, fragrance-free formula was created to cleanse gently while helping skin retain moisture and comfort. Patch testing is still recommended when introducing any new product.
Can dry skin use this cleanser every day?
Yes. Harmony is particularly well suited to dry skin or skin that feels tight after washing. It can be used morning and evening.
Will it remove makeup?
Harmony can remove light makeup, sunscreen, oil and daily impurities. For full-coverage or water-resistant makeup, use it as the second step of a double cleanse.
Does Harmony foam?
Harmony has a creamy, low-lather texture rather than a traditional foaming finish. Skin feels clean and refreshed without the squeaky or stripped sensation associated with stronger cleansers.
What does “microbiome balancing” mean?
Kombucha ferment and a gentle cleansing system help support an environment in which the skin’s natural microbiome can remain balanced. The product does not permanently alter or replace the skin’s microbiome.
Can combination or oily skin use it?
Yes. Harmony is suitable for combination skin and for oilier skin types that prefer a gentle, non-stripping cleanser. It is not an exfoliating or acne-treatment cleanser.
Is it fragrance-free?
Yes. Harmony is formulated without added fragrance or essential oils, making it a thoughtful option for fragrance-sensitive skin.
Can it help with visible redness?
The formula contains cucumber extract and moisture-supporting ingredients that help soothe the appearance of redness. In Three Ships’ consumer panel, 66% of participants said their skin appeared less red after use.
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours

Harmony Cucumber + Kombucha Microbiome Milky Cleanser
118 ml
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Devices : Electrical devices are final sale for change-of-mind returns — we're unable to offer returns, exchanges, or refunds if you simply change your mind. If a device arrives defective or develops a fault, please see our Warranties section below for manufacturer warranty support.
Seasonal Items: Seasonal and limited-edition items are final sale and cannot be returned, exchanged, or refunded.
Gift Cards: Gift cards are final sale and non-refundable.
Please note: Final sale means no exchanges, refunds, or credits are available.
In-Store Purchases: For products purchased at our Edmonton boutique, our return policy remains consistent. You are invited to return items directly to the store, allowing you to bypass shipping concerns. Kindly note that our opening hours may vary. For the latest information, please click Loshen & Crem Opening hours.
Final Sale on Store Credit Purchases: Any items purchased using store credit issued from a previous return will be considered final sale. These items are not eligible for further returns or exchanges.
Shipping Policy
Shipping Rates and Delivery Times
All amounts are in Canadian dollars unless otherwise noted. Order thresholds are calculated after discounts, before taxes and shipping.
Standard Shipping — Estimated delivery: 3–7 business days*
Orders $149 and over: FREE
Orders $148.99 and under: $25
Priority Shipping — Estimated delivery: 1–2 business days*
Orders $249 and over: FREE
Orders $248.99 and under: $30
Processing: Orders placed before 2 p.m. Mountain Time, Monday through Friday, ship the same day, excluding holidays. Orders placed after the cutoff, on weekends, or on holidays ship the next business day.
Delivery estimates and remote destinations: Delivery estimates begin once your order has shipped. Remote destinations may require additional transit time.
Product exclusions — Canada: Heavy items, including candles and one-litre shampoos, and selected promotional items are eligible for Standard shipping only, even when your order meets the complimentary Priority-shipping threshold. Any applicable shipping charges will be displayed at checkout.
United States
Complimentary Priority shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $48.95 CAD shipping fee. Promotional shipping rates may apply during MistleGlow.
The following are excluded from our U.S. shipping zone: Alaska, Hawaii, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and 800 points will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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About Us
Loshen & Cream
Let's be clear, this is not about us. It's about you, it's about your skin health.
We are not your typical online skin care boutique. Although we are a virtual store, all of the experts behind Loshen & Crem are true professionals with an outstanding knowledge of the skin.
We choose the top skincare brands to provide you with the best options for healthy skin.
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