Skip to content

Skincare Boutique & Facial Institute

Book Your Appointment

Your bag.

0 items

Your cart is empty

Team's Favorite

iS Clinical Cleansing Complex

Regular price $36.00 CAD

Tax excluded. Shipping calculated at checkout

Your ritual, rewarded 36 estimated La Crem points

Your ritual, rewarded. Choose your La Crem tier to estimate your points.

Estimated on eligible spend before tax, shipping and discounts. Your account confirms the final balance.

Explore La Crem rewards

Oily, combination, blemish-prone

A clear gel cleanser with willow bark, sugarcane, green tea and centella that removes makeup and impurities without leaving skin tight.

Discover the formula & ingredients
Size:
In stock

Pickup in Edmonton

Usually ready in 24 hours

Boutique details

Your Edmonton boutique.

5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada

Wait for your ready-for-pickup email before visiting.

Visit the boutique
Biologique Recherche gift with purchase
THE MONTHLY EDIT

Your ritual. Our treat.

Spend more, receive more. We'll automatically show you the highest gift tier your cart qualifies for.

$349+ Cleansing Milk · 50 ml
$399+ Lotion P50 · 50 ml
$499+ Cleansing Milk + P50 · 50 ml each
·

Highest eligible tier applies · One gift per qualifying order · While quantities last

Need expert guidance?

Let’s talk about your skin and what belongs in your routine.

From our boutique to your door

Shipping, on usRegular $149+ · Priority $249+ CAD
A little discoveryComplimentary samples, subject to availability
On its way to youTrack your order
Salix Alba (Willow) Bark Extract

The skincare focus

Clean, never tight.

A clear gel cleanser with willow bark, sugarcane, green tea and centella that removes makeup and impurities without leaving skin tight.

Explore our ingredient glossary

iS Clinical

The formula, explained.

The ingredients behind this formula—and what they bring to your skin.

Salix Alba (Willow) Bark Extract

Salix Alba (Willow) Bark Extract

Helps keep pores looking clear.

Ingredient imagery is illustrative. Explore the full ingredient list below.

Worth knowing

The finer details.

A closer look at your skin, your routine and what goes into the formula.

iS Clinical Cleansing Complex

iS Clinical Cleansing Complex is a lightweight gel that cleans thoroughly and leaves skin soft.

Willow bark and sugarcane help keep pores looking clear, while green tea, chamomile, centella and antioxidant vitamins care for the skin.

A clean, comfortable finish, morning and evening.

Benefits

  • Removes makeup and impurities
  • Helps keep pores looking clear
  • Soft, comfortable finish
  • Gentle for daily use

Best for

Oily, combination, blemish-prone

Double cleanse on makeup days.

How to use

  1. Wet face and neck.
  2. Massage a small amount over the skin.
  3. Rinse well and pat dry.
  4. Morning and evening; cleanse twice for heavy makeup.

Full Ingredient List

Water/Aqua/Eau, Disodium Laureth Sulfosuccinate, Cocamidopropyl Betaine, PEG-30 Glyceryl Cocoate, Glycerin, Propylene Glycol, Hydroxyethylcellulose, Salix Alba (Willow) Bark Extract, Saccharum Officinarum (Sugarcane) Extract [Extrait de canne à sucre], Camellia Sinensis Leaf Extract, Chamomilla Recutita (Matricaria) Flower Extract, Asiaticoside, Asiatic Acid, Madecassic Acid, Ascorbyl Palmitate, Phospholipids, Tocopheryl Acetate, Retinyl Palmitate, Iodopropynyl Butylcarbamate, Phenoxyethanol. Ingredients may be updated by the manufacturer. Please refer to the product packaging for the most current ingredient list.

Shipping

For delivery and return information, view our policy.

Curious about your ingredients?

Explore La Matière
Abby offering a personal skincare consultation online from the Loshen boutique.

A little guidance. A more considered routine.

Your skin.
Our attention.

Beautiful formulas are only part of the story. Knowing what belongs in your routine makes all the difference.

Talk through your skin, the products you already use and the questions on your mind with one of our facialists.

Book your consultation Just a product question? Ask us.
Personal guidance, in Edmonton or online.

The care behind your care

A place in your routine.
A team in your corner.

From your first question to your next replenishment, there’s a real person here to help.

01 Make sense of what you already use

You don’t need to start over. Bring us your current routine and we’ll help you understand where a new formula fits.

Ask our team
02 Get to know your skin

Take our skin questionnaire for a thoughtful starting point, then speak with us if you’d like to explore your recommendations.

Find your starting point
03 Keep the conversation going

A question about how to use it? Unsure about your next step? You’re welcome to come back to our team for guidance.

We’re here to help

From our Edmonton boutique

Explore iS Clinical.
Find your place to begin.

Discover iS Clinical Cleansing Complex at Loshen & Crem, a skin-health boutique and facial studio in Edmonton, Alberta. Explore the iS Clinical collection online across Canada, or speak with our facialists about how this formula fits into the products you already use.

A little care, to keep.

Your ritual, beautifully noted.

The guidance you’ll want when you get home: how to use it, what to expect and when to check in. A little reminder, with your team still in reach.

  • 5 stars: 50 (96%)
  • 4 stars: 1 (2%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 1 (2%)
L
L.
Decent cleaner

After washing, there is a squeaky-clean feeling. It dries the skin a little, though.

L
Lisa
Amazing

I really enjoy this cleanser when my skin needs something more clarifying during the summer or post-workout. The product does require that you lather it in your hands prior to applying to a wet face. The touch of willow bark extract keeps the pores clear but isn't so potent that you will experience irritation even when combined with other actives. A travel size bottle also lasts a couple months so I imagine the full size would last me around 6 months.

K
Kateryna
Must have

Love this cleanser, consistency, smell is just great. Leva skin feeing hydrated and clean

A
Anna
The best

It’s simply the best! I always have it on my shelf even when I buy some new products to try.
It’s a must

E
Everly
Favourite

Best cleanser for sensitive skin!

I
Iryna
not fresh smell disgusting

Second time I purchased this product from this store both times was not fresh. Before I buy it and USA original store and it was totally different. It just not nice sell not fresh products for original price . I would be even by it if I know

Hi Iryna,

I'm so sorry to hear that this situation has happened again for you. That’s certainly not the experience we want any of our customers to have, and we completely understand how frustrating and disappointing this must feel.

Please know that we order our products directly from our trusted Canadian supplier at least every two weeks, so they are always as fresh and new as we receive them. However, we also recognize that your experience is less than ideal—and we agree it’s unacceptable.

We want you to know that this is the only time we've received any complaints about this particular product, the iS Clinical Cleansing Complex (travel size), which makes your feedback especially important to us. We'd really appreciate your help in understanding what may have gone wrong.

Could you please send us a few clear photos of the product, including the lot or batch number and the expiry date? We’ll be sharing this information with the manufacturer right away to investigate further.

As a valued customer, we’d also love to offer you a replacement of the same product—the travel size Cleansing Complex by iS Clinical—as a gesture of care and appreciation for your patience. Our care team will be reaching out to you directly to coordinate the replacement and ensure everything is taken care of.

Thank you again for bringing this to our attention, Iryna. We truly value your feedback and the opportunity to make things right.

Warmly,

The Care Team

N
Neha
Best facewash

My skin feels so refreshing after the wash.

N
Neha
Good for acne prone skin

I have used this cleanser for my acne prone skin and it has helped a lot.

V
V.T.

Just good DEEP cleaner, it’s worth it

K
Krystal
fav cleanser

Love the feeling of the gel on my sensitive skin. Didn’t think I’d like it as much as I do… have already repurchased and will definitely do so again!

A
Anna
My daily cleanser for the past 7 years

Been using this cleanser since June 2017 (so for 7 years). I love everything about it, except the the size of the bottle (I wish we could purchase the salon/pro size (480ml... w/ a pump!!) because I go through about one bottle every 30-40 days. I use the Tizo Ultra Zinc spf daily, and I find that this cleaner does a great job of removing all my sunscreen at the end of the day, but I definitely use more than the "dollop the size of a quarter" that is recommended to remove all the sunscreen. It's also surprisingly gentle. My mother, who has mild rosacea, has been using it for about 5 years.

k
katie
best cleanser ever

Will purchase over and over!

A
Alexandra
Best Cleanser

always a 10/10

K
Kayla
Best facewash!

I've been using this facewash for a few years now and I refuse to use any other one! It cleans without stripping your natural oils, cleans makeup residue very well & only needs a dime sized amount to do so! my acne prone combination skin loves it!

D
Dariya
Cool!

exelent !

B
Brittany
Holy grail

Adore this cleanser. Both my husband and I use it. It’s effective, gentle, and has a nice texture leaving my face clean but not stripped. I usually use cleansing milks, but I’ve been preferring this cleanser lately and have purchased it twice.

a
aldijana
Amazing

I love the smell and how it makes my skin feel. Not drying at all. Super soft and little bit goes a long way. Highly recommend.

A
Aldijana
Great

I really like the smell and texture of this cleanser. It leaves my skin feeling clean without feeling like it’s been stripped. Super happy with it.

a
aldijana
Great

Great daily cleanser. Leaves my skin super clean without drying it out and calms my redness on my cheeks.

k
katie
best cleanser

The perfect everyday cleanser! Would highly recommend. One bottle lasts around 6 months!

k
katie
A must have!

Hard to explain how great this cleanser is! Gives a great clean feeling but skin is still very hydrated.

a
aldijana
Excellent cleaner

I really enjoy this cleaner. Leaves me feeling really clean without feeling dry. Highly recommend.

J
Jess
A personal favorite

I really like this cleanser! I only use this in the evening, I always leave feeling like I’ve efficiently cleansed my pores! Definitely a great end of day cleanser.

D
Dina
It’s called the best cleanser for a reason!

In love with the is clinical complex! Leaves my skin clean and refreshed!

O
Olga
Lovely Cleanser

It's a bit too active for my sensitive/reactive skin, but using it every other day does wonders.

E
Emily
Cleansing complex

I love this cleansing complex! It’s gentle yet I feel my skin is very clean and refreshed after use. Will be repurchasing!

D
Dalex
Gentle Deep Clean

I love using this cleanser when I feel like I need a deep clean like after days I’ve worn make up. I have dry skin but this never makes my skin feel stripped or tight. Also great for keeping acne at bay!

V
Vanda
Cleansing Complex

Writing second review on this product as it is the best anti-aging cleanser that’s gentle enough for sensitive skin.
Just amazing.

A
Anonymous
The absolute best

Look no further , this is the best it gets.

A
Amanda
Fresh clean skin

Since I started using this product, with a few others, I have seen a huge improvement in my skin, has really helped to reduce blemishes. Does not leave a gross film or oily feeling on the skin after use, it washes off nice and clean.

J
J.H.
Balanced

This cleanser isn’t drying at all (unlike most) but helps with purifying and resurfacing.

Worth the wait.

We’ll email you when this item is back.

For this restock alert only. This does not sign you up for our newsletter. Privacy policy.