Your routine
Agent Nateur acid (wash) lactic acid skin brightening cleanser
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A gentle daily cleanser with lactic acid that cleanses and lightly exfoliates in one step. Lavender flower water, peony root and aloe leave skin fresh, smooth and brighter-looking.
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Boutique details
Your Edmonton boutique.
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
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Agent NATEUR
Agent Nateur acid (wash) lactic acid skin brightening cleanser
Your ritual begins with the right choice.
Taxes calculated at checkout.
The skincare focus
Daily brightness, gently.
A gentle daily cleanser with lactic acid that cleanses and lightly exfoliates in one step. Lavender flower water, peony root and aloe leave skin fresh, smooth and brighter-looking.
Explore our ingredient glossaryAgent NATEUR
The formula, explained.
The ingredients behind this formula—and what they bring to your skin.
Lactic Acid
A gentle alpha hydroxy acid that helps loosen dull surface cells for a smoother, brighter look.
Lavandula Angustifolia (Lavender) Flower Water
A soothing floral water that keeps the cleanse comfortable.
Paeonia Lactiflora (Peony) Root Extract
An antioxidant botanical that helps the look of brightness.
Ingredient imagery is illustrative. Explore the full ingredient list below.
Made to work together
Pairs beautifully.
In the evening, use it after holi (cleanse). Follow with an essence, serum and moisturizer. If you already use other exfoliating products, ask us how to balance them.
Your routine
Agent NATEURAgent Nateur holi (water) pearl and rose hyaluronic essence
A little guidance for this step
In the evening, holi (cleanse) melts away makeup and sunscreen first, so acid (wash) can cleanse and gently exfoliate bare skin.
Worth knowing
The finer details.
A closer look at your skin, your routine and what goes into the formula.
Agent Nateur acid (wash) lactic acid skin brightening cleanser
acid (wash) is a lightly foaming daily cleanser that gently exfoliates as it cleanses. It is made for skin that looks dull, feels rough or seems less even than usual.
Lactic acid, one of the mildest alpha hydroxy acids, helps loosen dull surface cells. Lavender flower water, peony root extract and aloe leaf keep the cleanse comfortable and help skin feel hydrated rather than tight. Grapefruit peel and lavender oils give it a fresh, natural scent.
Used morning and evening, it leaves the complexion clean, smooth and visibly brighter. It is gentle enough for daily use, including for sensitive skin.
Benefits
- Cleanses and gently exfoliates in one step
- Helps brighten a dull, uneven-looking complexion
- Refines the look of rough texture and pores
- Keeps skin comfortable and hydrated
- Suits daily use, including sensitive skin
Best for
Dull, uneven or sensitive skin
Give it a full 30 seconds on the skin before rinsing, so the lactic acid has time to work.
How to use
- Morning and evening.
- Shake well.
- Moisten the face and hands with water.
- Massage a dime-sized amount over the face, neck and décolleté for about 30 seconds.
- Rinse with warm water.
- Once a week, you can also apply it to clean, dry skin as a mask: leave on for 10 minutes, then rinse.
- Wear a daily sunscreen, since this cleanser contains lactic acid. Avoid contact with eyes.
Full Ingredient List
Aqua, Lavandula Angustifolia Flower Water, Glycerin, Alcohol, Sodium Cocoamphoacetate, Xanthan Gum, Benzyl Alcohol, Lauryl Glucoside, Paeonia Lactiflora Root Extract, Sodium Cocoyl Glutamate, Sodium Lauryl Glucose Carboxylate, Aloe Barbadensis Leaf Juice Powder, Lavandula Angustifolia Oil, Citrus Paradisi Peel Oil, Lactic Acid, Dehydroacetic Acid, Isopropyl Alcohol, Limonene*, Linalool*, Linalyl Acetate*. *Naturally occurring.
Frequently Asked Questions
Can I use acid (wash) every day?
Yes. It is made for daily use, morning and evening.
Is it suitable for sensitive skin?
Yes. It uses lactic acid, one of the gentlest alpha hydroxy acids, with soothing lavender flower water and aloe.
Does it foam?
Yes, lightly. It is a soft, low foam that rinses away easily.
Do I need sunscreen with it?
Yes. Because it contains lactic acid, wear a daily sunscreen every morning.
Does it remove makeup?
For makeup and sunscreen, start with holi (cleanse), then follow with acid (wash).
Can I use it as a mask?
Yes. Once a week, apply it to clean, dry skin, leave on for 10 minutes, then rinse.
Shipping
For delivery and return information, view our policy.
The care behind your order
From our boutique.
To your door.
A few helpful details, before your next delivery.
Track your order01 · Across Canada
A good thing, on its way.
$149+Free Regular shipping
$249+Free Priority shipping
CAD · After discounts, before taxes and shipping. Conditions and product exclusions apply.
Canada & U.S. delivery details02 · Close to home
Collect in Edmonton.
Choose pickup at checkout when available. We’ll let you know when your order is ready.
Speak with our boutique03 · A little reassurance
Here after checkout, too.
Request an eligible return within 30 days. Items must be unopened, unused and in their original packaging. Final-sale exclusions apply.
Returns & order support
Lactic Acid
A gentle alpha hydroxy acid that helps loosen dull surface cells for a smoother, brighter look.
Lavandula Angustifolia (Lavender) Flower Water
A soothing floral water that keeps the cleanse comfortable.
Paeonia Lactiflora (Peony) Root Extract
An antioxidant botanical that helps the look of brightness.
Aloe Barbadensis Leaf Juice Powder
Aloe that helps hydrate and comfort the skin.
Curious about your ingredients?
Explore La Matière
A little guidance. A more considered routine.
Your skin.
Our attention.
Beautiful formulas are only part of the story. Knowing what belongs in your routine makes all the difference.
Talk through your skin, the products you already use and the questions on your mind with one of our facialists.
Book your consultation Just a product question? Ask us.Personal guidance, in Edmonton or online.
The care behind your care
A place in your routine.
A team in your corner.
From your first question to your next replenishment, there’s a real person here to help.
01 Make sense of what you already use
You don’t need to start over. Bring us your current routine and we’ll help you understand where a new formula fits.
Ask our team02 Get to know your skin
Take our skin questionnaire for a thoughtful starting point, then speak with us if you’d like to explore your recommendations.
Find your starting point03 Keep the conversation going
A question about how to use it? Unsure about your next step? You’re welcome to come back to our team for guidance.
We’re here to helpFrom our Edmonton boutique
Explore Agent NATEUR.
Find your place to begin.
Discover Agent Nateur acid (wash) lactic acid skin brightening cleanser at Loshen & Crem, a skin-health boutique and facial studio in Edmonton, Alberta. Explore the Agent NATEUR collection online across Canada, or speak with our facialists about how this formula fits into the products you already use.
A little care, to keep.
Your ritual, beautifully noted.
The guidance you’ll want when you get home: how to use it, what to expect and when to check in. A little reminder, with your team still in reach.