






TheraFace Mask
Tax excluded. Shipping calculated at checkout
A next-generation red light LED mask powered by 648 red, red + infrared and blue LED lights to deliver visibly firmer, smoother and more radiant skin in as little as 8 weeks. Clinically proven and dermatologist approved, this advanced device also incorporates gentle vibration massage for enhanced relaxation during treatment.
Benefits:
- Visibly reduces fine lines and wrinkles
- Lifts and firms sagging, loose skin
- Lightens dark spots and improves tone evenness
- Enhances radiance, luminosity and overall skin health
- Smooths skin texture for a more refined appearance
- Provides full-face LED coverage with medical-grade power
- Includes vibration therapy for calming face and scalp relaxation
Clinical Insights:
- 77% saw improvements in the appearance and depth of wrinkles
- Demonstrated reductions in dark spots and uneven tone
- Visible improvements in firmness and smoother facial contours
12-week clinical study with 31 subjects using a 9-minute daily routine*
*Individual results may vary
How to Use:
- Place the TheraFace Mask comfortably on the face using the adjustable strap or stand
- Choose your LED mode: red, red + infrared or blue
- Activate vibration massage if desired
- Use for the pre-programmed 9-minute routine once per day
Ensure consistent daily use for optimal results
What’s Included:
- TheraFace Mask device
- Removable protective eye shields
- Display stand
- Adapter (USB-A/C to USB-C)
Specifications:
Dimensions: 200 mm (L) x 230 mm (H) x 180 mm (W)
Weight: 576 g device only; 636 g with stand
Battery Life: Approximately 120 minutes (LED mode); 60 minutes (vibration mode)
Materials: Mask PC+ABS and PC + TPU; vibration motor steel and aluminum; protective eye shields medical-grade silicone
Warranty: 1-year US warranty
Technology & Science:
TheraFace Mask delivers full-face LED coverage using 648 medical-grade lights—three times more LEDs than leading competitors. Red and red + infrared wavelengths help boost collagen, firm skin and smooth wrinkles, while blue LED targets blemish-prone areas. The device’s vibration feature enhances relaxation and improves the overall treatment experience.
Expert Insight:
"The TheraFace Mask is designed with significantly more LEDs than competing devices, offering powerful, professional-grade results at home. It’s an effective way to lift, firm and brighten the skin with consistent daily use.”
– Therabody Scientific Advisory Board
Therabody App Integration:
Connect to the Therabody App for aesthetician-designed routines, personalized treatment guidance and LED program support.
Download on iOS and Android: https://www.therabody.com/app
FAQs:
- Is it safe for daily use? Yes, the mask is designed for once-daily treatments.
- Does it replace in-office LED treatments? It offers meaningful results, but outcomes vary.
- Can I use skincare with it? Yes—use on clean, dry skin.
- Is vibration required? No, LED modes can be used alone.
- How do I clean it? Wipe gently with a soft, damp cloth; do not submerge.
Complimentary shipping from $149 and priority shipping from $249
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours

TheraFace Mask
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Devices : Electrical devices are final sale for change-of-mind returns — we're unable to offer returns, exchanges, or refunds if you simply change your mind. If a device arrives defective or develops a fault, please see our Warranties section below for manufacturer warranty support.
Seasonal Items: Seasonal and limited-edition items are final sale and cannot be returned, exchanged, or refunded.
Gift Cards: Gift cards are final sale and non-refundable.
Please note: Final sale means no exchanges, refunds, or credits are available.
In-Store Purchases: For products purchased at our Edmonton boutique, our return policy remains consistent. You are invited to return items directly to the store, allowing you to bypass shipping concerns. Kindly note that our opening hours may vary. For the latest information, please click Loshen & Crem Opening hours.
Final Sale on Store Credit Purchases: Any items purchased using store credit issued from a previous return will be considered final sale. These items are not eligible for further returns or exchanges.
Shipping Policy
Shipping Rates and Delivery Times
All amounts are in Canadian dollars unless otherwise noted. Order thresholds are calculated after discounts, before taxes and shipping.
Standard Shipping — Estimated delivery: 3–7 business days*
Orders $149 and over: FREE
Orders $148.99 and under: $25
Priority Shipping — Estimated delivery: 1–2 business days*
Orders $249 and over: FREE
Orders $248.99 and under: $30
Processing: Orders placed before 2 p.m. Mountain Time, Monday through Friday, ship the same day, excluding holidays. Orders placed after the cutoff, on weekends, or on holidays ship the next business day.
Delivery estimates and remote destinations: Delivery estimates begin once your order has shipped. Remote destinations may require additional transit time.
Product exclusions — Canada: Heavy items, including candles and one-litre shampoos, and selected promotional items are eligible for Standard shipping only, even when your order meets the complimentary Priority-shipping threshold. Any applicable shipping charges will be displayed at checkout.
United States
Complimentary Priority shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $48.95 CAD shipping fee. Promotional shipping rates may apply during MistleGlow.
The following are excluded from our U.S. shipping zone: Alaska, Hawaii, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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