




SmartGoggles 2.0
Tax excluded. Shipping calculated at checkout
A redesigned, fully blackout eye and temple massage device that uses compression massage, gentle heat and vibration therapies to help reduce stress, relieve tension headaches and support deeper relaxation. Featuring an enhanced fit, upgraded comfort and a built-in biometric sensor, SmartGoggles 2nd Gen personalizes each session by syncing vibration patterns to your unique heart rate—helping calm both body and mind.
Benefits:
- Reduces stress and tension around the eyes and temples
- Helps relieve headaches and facial tightness
- Improves sleep quality with calming heat and vibration
- 100% blackout design to block light and enhance relaxation
- Biometric sensor personalizes vibration to your heart rate
- Soft, contoured padding for an improved, comfortable fit
- Ideal for unwinding before bed, breaks during the day or post-screen time
How to Use:
- Place SmartGoggles comfortably over your eyes
- Adjust the curved strap for a secure, blackout fit
- Choose your preferred mode: massage, heat or vibration
- Allow the biometric sensor to sync and tailor vibration to your heart rate
Use for 10–15 minutes before bedtime or whenever you need stress relief
What’s Included:
- SmartGoggles 2nd Gen device
- USB-C to USB-A charging cable
- USB-C cable and adapter
- Laundry/travel pouch
Specifications:
Dimensions: 104 mm x 200 mm x 94 mm
Weight: 13.7 oz (390 g)
Battery Life: 180 minutes
Warranty: 1-year limited warranty
Technology & Science:
SmartGoggles combine compression massage, vibration therapy and gentle heat with biometric-driven personalization. Using the built-in sensor, the device detects your heart rate and produces vibration patterns slightly below that rhythm, helping guide the body toward relaxation. The 100% blackout design further reduces sensory stimulation, promoting calm and preparing the body for rest.
Expert Insight:
“SmartGoggles 2nd Generation is a wonderful example of how innovative technology can enhance wellbeing. The gentle massage provides a relaxing and effective way to improve sleep quality and reduce stress.”
– Pamela Peeke, MD, MPH, FACP, FACSM, Therabody Scientific Advisory Board Member
Therabody App Integration:
Customize your sessions and access guided sound therapies—including calming nature sounds and relaxation routines—directly through the Therabody App.
Download on iOS and Android: https://www.therabody.com/app
Travel-Friendly Design:
Lightweight, foldable and fully blackout, SmartGoggles 2nd Gen is ideal for travel, workplace breaks, long flights or unwinding before sleep. The contoured padding adapts to the face for comfort in any setting.
FAQs:
- Is SmartGoggles safe to use daily? Yes, they are designed for regular use.
- Do I need the app? No—SmartGoggles work on their own; the app is optional for customization.
- Are they suitable for migraine sufferers? Many users report tension relief, but results vary.
- Can I use them without heat? Yes, modes are individually selectable.
- Are they washable? Wipe gently with a soft damp cloth; do not submerge.
Complimentary shipping from $149 and priority shipping from $249
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours

SmartGoggles 2.0
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Devices : Electrical devices are final sale for change-of-mind returns — we're unable to offer returns, exchanges, or refunds if you simply change your mind. If a device arrives defective or develops a fault, please see our Warranties section below for manufacturer warranty support.
Seasonal Items: Seasonal and limited-edition items are final sale and cannot be returned, exchanged, or refunded.
Gift Cards: Gift cards are final sale and non-refundable.
Please note: Final sale means no exchanges, refunds, or credits are available.
In-Store Purchases: For products purchased at our Edmonton boutique, our return policy remains consistent. You are invited to return items directly to the store, allowing you to bypass shipping concerns. Kindly note that our opening hours may vary. For the latest information, please click Loshen & Crem Opening hours.
Final Sale on Store Credit Purchases: Any items purchased using store credit issued from a previous return will be considered final sale. These items are not eligible for further returns or exchanges.
Shipping Policy
Shipping Rates and Delivery Times
All amounts are in Canadian dollars unless otherwise noted. Order thresholds are calculated after discounts, before taxes and shipping.
Standard Shipping — Estimated delivery: 3–7 business days*
Orders $149.01 and over: FREE
Orders $149 and under: $25
Priority Shipping — Estimated delivery: 1–2 business days*
Orders $249.01 and over: FREE
Orders $249 and under: $30
Processing: Orders placed before 2 p.m. Mountain Time, Monday through Friday, ship the same day, excluding holidays. Orders placed after the cutoff, on weekends, or on holidays ship the next business day.
Delivery estimates and remote destinations: Delivery estimates begin once your order has shipped. Remote destinations may require additional transit time.
Product exclusions — Canada: Heavy items, including candles and one-litre shampoos, and selected promotional items are eligible for Standard shipping only, even when your order meets the complimentary Priority-shipping threshold. Any applicable shipping charges will be displayed at checkout.
United States
Complimentary Priority shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $48.95 CAD shipping fee. Promotional shipping rates may apply during MistleGlow.
The following are excluded from our U.S. shipping zone: Alaska, Hawaii, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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