


The Bi-Phase Eye & Lip Make-up Remover
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EviDenS de Beauté The Bi-Phase Eye & Lip Make-Up Remover is a comforting, refreshing makeup remover designed specifically for the delicate eye and lip areas.
This dual-phase formula effortlessly dissolves all types of makeup, including long-lasting and waterproof formulas, while leaving the skin feeling fresh, clean, and comfortable. Lightweight and non-greasy, it helps remove makeup without leaving an oily residue, making it ideal for evening cleansing rituals and delicate areas that need extra care.
Formulated with gentle bi-phase cleansing agents, Triple Collagen, green tea extract, perilla leaf extract, amino acids, and Coenzyme Q10, The Bi-Phase Eye & Lip Make-Up Remover supports comfort, softness, and a refreshed feel around the eyes and lips.
Benefits:
- Effectively removes all types of makeup
- Helps dissolve long-lasting and waterproof formulas
- Designed for the delicate eye and lip areas
- Provides instant freshness and comfort
- Leaves skin feeling clean without a greasy residue
- Helps respect delicate skin around the eyes and lips
- Supports a soft, smooth, refreshed feel
- Ideal as the first step of an evening cleanse
- Lightweight dual-phase texture
- Suitable for daily use
Best For These Concerns:
- Eye makeup removal
- Lip makeup removal
- Waterproof makeup
- Long-wear makeup
- Delicate eye area
- Delicate lip area
- Skin needing a non-greasy makeup remover
- Evening cleansing ritual
- Comfort around the eyes and lips
- Gentle makeup removal
How to Use:
- Shake well before use to blend the two phases.
- Soak a cotton pad with the remover.
- Apply to eyelids and lips.
- Leave on for a few seconds to help dissolve makeup.
- Gently wipe away makeup using light strokes.
- Avoid rubbing or tugging the delicate eye area.
- Follow with your preferred cleanser.
Loshen & Crem’s Recommendation:
We recommend EviDenS de Beauté The Bi-Phase Eye & Lip Make-Up Remover as the first step of your evening cleansing ritual, especially when wearing mascara, eyeliner, lipstick, SPF, or long-wear makeup.
This is a beautiful option for anyone who wants effective makeup removal without a greasy finish. Hold the soaked cotton pad over the eyes or lips for a few seconds before wiping to help dissolve makeup more gently and avoid unnecessary pulling.
Follow with EviDenS de Beauté The Make-Up Remover Milk and The Cleansing Foaming Gel to complete a refined double-cleansing routine.
Ingredients:
Key Ingredients:
Gentle Bi-Phase Cleansing Agents: Help dissolve stubborn, long-lasting, and waterproof makeup quickly and effectively.
Triple Collagen: Helps support smoothness, softness, and comfort around the delicate eye and lip areas.
Camellia Sinensis Leaf Extract: Also known as green tea extract, this antioxidant botanical helps soothe and support skin vitality.
Perilla Ocymoides Leaf Extract: Helps calm, refresh, and comfort the skin.
Ubiquinone: Also known as Coenzyme Q10, this antioxidant helps support skin vitality and resilience.
Amino Acid Blend: Helps support hydration, comfort, and overall softness.
Mulberry Root Extract: Helps support a brighter, more even-looking appearance.
Sodium PCA and Sodium Lactate: Help maintain moisture and leave the skin feeling soft and comfortable.
Full Ingredients List:
Aqua (Water), Cetyl Ethylhexanoate, Cyclohexasiloxane, Isohexadecane, Pentylene Glycol, Benzophenone-4, Perilla Ocymoides Leaf Extract, Alanine, Aqua (Water), Arginine, Aspartic Acid, Butylene Glycol, Camellia Sinensis Leaf Extract, Glycine, Histidine, Hydrolyzed Collagen, Isoleucine, Morus Alba Root Extract, PCA, Phenylalanine, Proline, Serine, Sodium Lactate, Sodium PCA, Soluble Collagen, Threonine, Ubiquinone, Valine, Potassium Chloride, Sodium Chloride, Alcohol, Cyclopentasiloxane, Parfum (Fragrance), Tetrasodium EDTA, 1,2-Hexanediol, Phenoxyethanol, Sodium Benzoate, CI 42090 (Blue 1), Citric Acid, Benzyl Benzoate, Hexyl Cinnamal, Linalool.
Frequently asked questions:
What is EviDenS de Beauté The Bi-Phase Eye & Lip Make-Up Remover used for?
EviDenS de Beauté The Bi-Phase Eye & Lip Make-Up Remover is used to remove makeup from the delicate eye and lip areas, including long-lasting and waterproof formulas.
Can The Bi-Phase Eye & Lip Make-Up Remover remove waterproof makeup?
Yes. The dual-phase formula helps dissolve waterproof mascara, eyeliner, and long-wear lip makeup.
Does The Bi-Phase Eye & Lip Make-Up Remover leave an oily residue?
No. It is designed to remove makeup effectively while leaving the skin feeling fresh and clean without a greasy finish.
How do I use The Bi-Phase Eye & Lip Make-Up Remover?
Shake well, soak a cotton pad, hold it over the eyelids or lips for a few seconds, then gently wipe away makeup using light strokes.
Do I need to shake The Bi-Phase Eye & Lip Make-Up Remover before using it?
Yes. Shake well before each use to blend the two phases.
Can I use The Bi-Phase Eye & Lip Make-Up Remover every day?
Yes. It can be used daily as the first step of your evening cleansing routine.
Is The Bi-Phase Eye & Lip Make-Up Remover only for eyes?
No. It is designed for both the eye and lip areas.
Should I rinse after using The Bi-Phase Eye & Lip Make-Up Remover?
You can follow with your regular cleansing routine. For a complete cleanse, use The Make-Up Remover Milk and The Cleansing Foaming Gel after removing eye and lip makeup.
Is The Bi-Phase Eye & Lip Make-Up Remover good for delicate skin?
Yes. It is designed for the delicate eye and lip areas and helps leave the skin feeling comfortable and refreshed.
What should I pair with The Bi-Phase Eye & Lip Make-Up Remover?
Pair it with EviDenS de Beauté The Make-Up Remover Milk and The Cleansing Foaming Gel for a complete evening cleansing ritual.
Complimentary shipping from $149 and priority shipping from $249
Available at our Edmonton Boutique
Ship to Canada only
Shipping information
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Devices : Electrical devices are final sale for change-of-mind returns — we're unable to offer returns, exchanges, or refunds if you simply change your mind. If a device arrives defective or develops a fault, please see our Warranties section below for manufacturer warranty support.
Seasonal Items: Seasonal and limited-edition items are final sale and cannot be returned, exchanged, or refunded.
Gift Cards: Gift cards are final sale and non-refundable.
Please note: Final sale means no exchanges, refunds, or credits are available.
In-Store Purchases: For products purchased at our Edmonton boutique, our return policy remains consistent. You are invited to return items directly to the store, allowing you to bypass shipping concerns. Kindly note that our opening hours may vary. For the latest information, please click Loshen & Crem Opening hours.
Final Sale on Store Credit Purchases: Any items purchased using store credit issued from a previous return will be considered final sale. These items are not eligible for further returns or exchanges.
Shipping Policy
Shipping Rates and Delivery Times
All amounts are in Canadian dollars unless otherwise noted. Order thresholds are calculated after discounts, before taxes and shipping.
Standard Shipping — Estimated delivery: 3–7 business days*
Orders $149 and over: FREE
Orders $148.99 and under: $25
Priority Shipping — Estimated delivery: 1–2 business days*
Orders $249 and over: FREE
Orders $248.99 and under: $30
Processing: Orders placed before 2 p.m. Mountain Time, Monday through Friday, ship the same day, excluding holidays. Orders placed after the cutoff, on weekends, or on holidays ship the next business day.
Delivery estimates and remote destinations: Delivery estimates begin once your order has shipped. Remote destinations may require additional transit time.
Product exclusions — Canada: Heavy items, including candles and one-litre shampoos, and selected promotional items are eligible for Standard shipping only, even when your order meets the complimentary Priority-shipping threshold. Any applicable shipping charges will be displayed at checkout.
United States
Complimentary Priority shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $48.95 CAD shipping fee. Promotional shipping rates may apply during MistleGlow.
The following are excluded from our U.S. shipping zone: Alaska, Hawaii, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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