
Serum Matriciel Visage
Tax excluded. Shipping calculated at checkout

Firms, lifts, and restores facial contours.
As we age, the structure and volume of the face naturally shift, leading to loss of definition, sagging, and weakened skin support. Sérum Matriciel Visage is designed to counteract these changes by reinforcing skin architecture, restoring density, and delivering an immediate tightening effect to the cheeks, jawline, and neck.
With a powerful blend of biotechnological peptides, plant-based tensors, and volumizing extracts, this advanced serum works across multiple layers of the skin to lift, firm, and redefine facial contours—because the best kind of lift is the one your skin creates itself.
Skin instant:
For skin experiencing loss of firmness, sagging, or volume depletion in areas like the cheeks, jowls, and neck. Ideal for those looking to restore definition and maintain a sculpted, lifted appearance.
Benefits:
- Firms and lifts areas prone to sagging
- Supports collagen and elastin production for a plumper, more structured look
- Redefines contours by improving skin density and resilience
- Enhances cheek volume for a fuller, lifted appearance
- Provides an immediate tightening effect while working long-term on firmness
How to use:
Apply 1 ml (4 pumps) of Sérum Matriciel Visage onto clean skin, covering the face, neck, and décolleté in gentle upward movements until fully absorbed.
- Avoid contact with the eyes.
- Use morning and/or evening, as part of a targeted firming routine.
Loshen & Crem’s recommendation:
Sérum Matriciel Visage is more than just a firming serum, it’s a solution to structural skin changes over time.
✔ For when skin feels looser than usual
If you’ve noticed more movement in the skin around your jawline or cheeks, this serum provides a supportive hold, helping the skin maintain its structure without feeling tight or dry.
✔ A must for preserving facial contours
Facial volume loss can start before visible sagging occurs. If you want to keep your definition intact, this serum works like an invisible support system, reinforcing skin’s ability to stay lifted.
✔ Perfect for those avoiding invasive treatments
If you’re not ready for fillers or firming procedures, this formula smooths and enhances the skin’s natural structure—helping to push back the timeline on skin laxity.
✔ How to integrate it into a firming routine:
- If skin lacks bounce → Use with Sérum Collagène Originelle to reinforce skin density and resilience.
- If skin is losing moisture alongside firmness → Follow with Crème ADN Métamorphique for hydration and visible skin tightening.
- If the neck and jawline are major concerns → Pair with Crème Splendide, designed for lifting and redefining these areas.
Ingredients:
- Glycoprotein from the Antarctic & rye extract – Reinforces the skin’s support network and improves firmness.
- Peony extract – Works as a natural volumizer, restoring density to key areas.
- Cassava extract & planktonic exopolysaccharide – Provides an instant firming and tightening effect.
- Hyaluronic acid – Delivers hydration with plumping action, smoothing out fine lines and reinforcing elasticity.
- Lipopeptides & tetrapeptides – Boost skin’s ability to resist gravity and maintain structure.
Full ingredients list
WATER (AQUA), GLYCERIN, BUTYLENE GLYCOL, PENTYLENE GLYCOL, SODIUM POLYACRYLATE, TAPIOCA STARCH, SECALE CEREALE (RYE) SEED EXTRACT, PAEONIA ALBIFLORA ROOT EXTRACT, OPUNTIA FICUSINDICA STEM EXTRACT, POLYGONUM AVICULARE EXTRACT, PSEUDOALTEROMONAS FERMENT EXTRACT, ALTEROMONAS FERMENT EXTRACT, RHIZOBIAN GUM, ACETYL DIPEPTIDE-1 CETYL ESTER, ACETYL TETRAPEPTIDE-11, ACETYL TETRAPEPTIDE-2, SODIUM HYALURONATE, SALICYLIC ACID, MANNITOL, HYDROXYETHYLCELLULOSE, SORBITAN LAURATE, PHENOXYETHANOL, CHLORPHENESIN, SODIUM BENZOATE, ETHYLHEXYLGLYCERIN, CAPRYLYL GLYCOL, POTASSIUM SORBATE, SODIUM HYDROXIDE
Ingredients are subject to change at the manufacturer’s discretion. For the most complete and up-to-date list, refer to the product packaging.
BR Skin Reaction Policy 📄
At Loshen & Crem, we want to ensure you have the best possible experience with Biologique Recherche. Before purchasing any Biologique Recherche product, we highly recommend booking a consultation with one of our estheticians. Consultations are available virtually through Google Meet or in person at our Edmonton boutique. An appointment is required.
In the event of a reaction, Biologique Recherche requires photos of the reaction and the product, the lot number found on the product or the bottom of the box, and proof of a consultation with one of our estheticians before they can review the concern.
If you choose to purchase without a consultation and experience a reaction, we will be unable to provide a refund. Our team is always happy to answer your questions and help you select the products best suited to your skin.
Complimentary shipping from $149 and priority shipping from $249
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours

Serum Matriciel Visage
30 ml
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Devices : Electrical devices are final sale for change-of-mind returns — we're unable to offer returns, exchanges, or refunds if you simply change your mind. If a device arrives defective or develops a fault, please see our Warranties section below for manufacturer warranty support.
Seasonal Items: Seasonal and limited-edition items are final sale and cannot be returned, exchanged, or refunded.
Gift Cards: Gift cards are final sale and non-refundable.
Please note: Final sale means no exchanges, refunds, or credits are available.
In-Store Purchases: For products purchased at our Edmonton boutique, our return policy remains consistent. You are invited to return items directly to the store, allowing you to bypass shipping concerns. Kindly note that our opening hours may vary. For the latest information, please click Loshen & Crem Opening hours.
Final Sale on Store Credit Purchases: Any items purchased using store credit issued from a previous return will be considered final sale. These items are not eligible for further returns or exchanges.
Shipping Policy
Shipping Rates and Delivery Times
All amounts are in Canadian dollars unless otherwise noted. Order thresholds are calculated after discounts, before taxes and shipping.
Standard Shipping — Estimated delivery: 3–7 business days*
Orders $149 and over: FREE
Orders $148.99 and under: $25
Priority Shipping — Estimated delivery: 1–2 business days*
Orders $249 and over: FREE
Orders $248.99 and under: $30
Processing: Orders placed before 2 p.m. Mountain Time, Monday through Friday, ship the same day, excluding holidays. Orders placed after the cutoff, on weekends, or on holidays ship the next business day.
Delivery estimates and remote destinations: Delivery estimates begin once your order has shipped. Remote destinations may require additional transit time.
Product exclusions — Canada: Heavy items, including candles and one-litre shampoos, and selected promotional items are eligible for Standard shipping only, even when your order meets the complimentary Priority-shipping threshold. Any applicable shipping charges will be displayed at checkout.
United States
Complimentary Priority shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $48.95 CAD shipping fee. Promotional shipping rates may apply during MistleGlow.
The following are excluded from our U.S. shipping zone: Alaska, Hawaii, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and 800 points will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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A final gesture of care, a whisper of radiance.
La Touche Finale
In this short video, discover how to apply your Biologique Recherche Finishing Serum, a precious step in your ritual that elevates your skin to its most refined state.
With just a few drops, pressed gently into the skin, your complexion is left silky, luminous, and perfectly sealed.






