



Skinbetter Science Refining Foam Cleanser
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A soft foaming cleanser for clearer, smoother-looking skin
Skinbetter Science Refining Foam Cleanser is an exfoliating facial cleanser for normal to oily skin. Its velvety foam combines glycolic, lactic, and malic acids with salicylic acid to remove excess surface oil, impurities, and dead skin buildup.
Hydrating and conditioning ingredients complement the exfoliating blend, leaving skin feeling soft and refreshed. With regular use, the complexion looks brighter and more refined.
A thoughtful cleansing step when excess shine, congestion, and uneven texture are part of your skin’s everyday concerns.
Benefits:
- Removes excess surface oil and impurities
- Gently exfoliates dead skin buildup
- Helps unclog pores and improve the appearance of congestion
- Promotes smoother texture and a more luminous complexion
- Helps remove makeup
- Rinses easily, leaving skin feeling soft and conditioned
Dermatologist tested, soap free, sulfate free, and formulated without parabens, fragrance, or dyes.
Best for:
- Normal, combination, and oily skin
- Excess surface oil and shine
- Congestion and dead skin buildup
- Dullness and uneven texture
- Those who enjoy a foaming cleanser with exfoliating benefits
How it works:
The AHA blend helps exfoliate the skin’s surface, improving the appearance of dullness and rough texture. Salicylic acid complements this action by helping remove excess oil and buildup associated with congestion.
An amino acid-based cleansing complex creates the soft foam, while moisturizing and conditioning ingredients help skin feel comfortable after rinsing.
Clinical results:
A four-week, dermatologist- and ophthalmologist-led study evaluated Refining Foam Cleanser in 35 participants with normal to oily skin. Participants used the cleanser twice daily and wore sunscreen.
After four weeks, at least 94% reported each of the following:
- Brighter, more refined-looking skin
- Softer, more supple, smoother-feeling skin
- Effective removal of makeup and excess oil
- Less congested-looking skin
These findings reflect participant feedback. Individual results vary.
How to use:
- Dampen the face and neck.
- Apply a generous amount and massage gently with your fingertips.
- Rinse thoroughly with warm water.
- Follow with your serums and moisturizer.
- Finish your morning routine with sun protection.
The manufacturer recommends morning and evening use. Adjust frequency to your skin’s tolerance, particularly if your routine already includes exfoliating products.
Avoid direct contact with the eyes. If contact occurs, rinse thoroughly with water.
Loshen & Crem’s recommendation:
We recommend Refining Foam Cleanser when your skin feels oily or congested and would benefit from gentle exfoliation during cleansing. Follow with a barrier-supporting moisturizer to keep comfort and hydration part of the routine.
If you already use AlphaRet, exfoliating pads, or an acid-based serum, consider your routine as a whole before adding another exfoliating step. Our facialists can help you decide whether to use this cleanser regularly or alternate it with a gentler option.
Ingredients:
- Glycolic, Lactic & Malic Acids: An AHA blend that helps exfoliate surface buildup and refine dull, uneven-looking skin.
- Salicylic Acid: A BHA that helps remove excess surface oil and dead skin buildup to improve the appearance of congestion.
- Disodium Cocoyl Glutamate & Sodium Cocoyl Glutamate: Amino acid-based cleansing agents that contribute to the formula’s soft foam.
- Glycerin, Beta-Glucan & Hydrolyzed Jojoba Esters: Help hydrate and condition skin for a softer feel after cleansing.
- Bisabolol: A soothing ingredient that supports skin comfort.
- Vitamin E — Tocopherol & Tocopheryl Acetate: Antioxidants that complement the formula.
Aqua/Water/Eau, Disodium Cocoyl Glutamate, Glycerin, Polyglyceryl-10 Caprylate, Lauramidopropyl Betaine, Polyglyceryl-6 Caprylate, Polyglyceryl-4 Caprate, Ethoxydiglycol, Magnesium Aspartate, Zinc Gluconate, Copper Gluconate, Glycolic Acid, Lactic Acid, Salicylic Acid, Malic Acid, Bisabolol, Hydrolyzed Jojoba Esters, Beta-Glucan, Algin, Tocopheryl Acetate, Tocopherol, Ethyl Macadamiate, Sodium Cocoyl Glutamate, Glyceryl Caprylate/Caprate, Xanthan Gum, Pentylene Glycol, 1,2-Hexanediol, Decylene Glycol, Sodium Chloride, Citric Acid, Sodium Magnesium Silicate, Phytic Acid, Sodium Hydroxide, Phenoxyethanol, Benzoic Acid, Sorbic Acid.
Please refer to your product packaging for the most current ingredient list.
Frequently asked questions:
Is Refining Foam Cleanser an exfoliating cleanser?
Yes. It contains AHAs and salicylic acid, combining cleansing with chemical exfoliation.
Can I use it every day?
Skinbetter Science recommends morning and evening use. The right frequency also depends on your skin’s tolerance and the other exfoliating products in your routine. Reduce use if dryness or tightness develops.
Is it suitable for dry or sensitive skin?
It is formulated for normal to oily skin. If your skin is dry, reactive, or already irritated, a gentle cleanser without exfoliating acids may be a better fit.
Does it remove makeup?
It helps remove makeup and excess oil. Avoid using it directly around the eyes; use a dedicated eye makeup remover for that area.
Can I use it with a retinoid or exfoliating serum?
Because this cleanser already contains AHAs and a BHA, review your overall exfoliation routine before combining it with additional active products. Your skin’s comfort should guide how often each product is used.
Do I still need moisturizer after cleansing?
Yes. Its conditioning ingredients support comfort during cleansing, while your moisturizer provides the next step in maintaining hydration.
Sun sensitivity:
AHAs may increase sensitivity to sunlight. Use sunscreen, cover exposed skin, and limit sun exposure while using this cleanser and for one week after stopping. Full ingredient list:
Complimentary shipping from $149 and priority shipping from $249
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours

Skinbetter Science Refining Foam Cleanser
148 ml
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Devices : Electrical devices are final sale for change-of-mind returns — we're unable to offer returns, exchanges, or refunds if you simply change your mind. If a device arrives defective or develops a fault, please see our Warranties section below for manufacturer warranty support.
Seasonal Items: Seasonal and limited-edition items are final sale and cannot be returned, exchanged, or refunded.
Gift Cards: Gift cards are final sale and non-refundable.
Please note: Final sale means no exchanges, refunds, or credits are available.
In-Store Purchases: For products purchased at our Edmonton boutique, our return policy remains consistent. You are invited to return items directly to the store, allowing you to bypass shipping concerns. Kindly note that our opening hours may vary. For the latest information, please click Loshen & Crem Opening hours.
Final Sale on Store Credit Purchases: Any items purchased using store credit issued from a previous return will be considered final sale. These items are not eligible for further returns or exchanges.
Shipping Policy
Shipping Rates and Delivery Times
All amounts are in Canadian dollars unless otherwise noted. Order thresholds are calculated after discounts, before taxes and shipping.
Standard Shipping — Estimated delivery: 3–7 business days*
Orders $149.01 and over: FREE
Orders $149 and under: $25
Priority Shipping — Estimated delivery: 1–2 business days*
Orders $249.01 and over: FREE
Orders $249 and under: $30
Processing: Orders placed before 2 p.m. Mountain Time, Monday through Friday, ship the same day, excluding holidays. Orders placed after the cutoff, on weekends, or on holidays ship the next business day.
Delivery estimates and remote destinations: Delivery estimates begin once your order has shipped. Remote destinations may require additional transit time.
Product exclusions — Canada: Heavy items, including candles and one-litre shampoos, and selected promotional items are eligible for Standard shipping only, even when your order meets the complimentary Priority-shipping threshold. Any applicable shipping charges will be displayed at checkout.
United States
Complimentary Priority shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $48.95 CAD shipping fee. Promotional shipping rates may apply during MistleGlow.
The following are excluded from our U.S. shipping zone: Alaska, Hawaii, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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