Omnilux Contour Neck + Decollete
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Your face doesn't end at your jawline—and neither should your skincare.
The Omnilux Contour™ Neck & Décolleté is the first and only FDA-cleared flexible LED mask specifically designed for the delicate skin of the neck and chest. These areas are often overlooked yet are among the first to reveal signs of visible aging due to years of sun exposure, environmental stress, and a naturally thinner skin structure.
Using clinically proven wavelengths of red (633nm) and near-infrared (830nm) light, this medical-grade device supports the appearance of smoother, firmer, and more radiant skin—all with no pain, downtime, or invasive treatments.
Why It Works:
The skin on your neck and chest is thinner, contains fewer oil glands, and is more prone to creasing and collagen breakdown. Traditional skincare often stops at the jaw, but the Omnilux Contour Neck & Décolleté fills that gap with targeted photobiomodulation—a process where specific wavelengths of light stimulate cellular energy (ATP) to visibly improve skin tone, texture, and resilience.
- Red Light (633nm): Helps reduce the appearance of fine lines and wrinkles by stimulating collagen production.
- Near-Infrared Light (830nm): Penetrates more deeply to reduce the appearance of inflammation and promote overall skin revitalization.
Together, these wavelengths deliver cumulative results—enhancing the skin’s ability to look and feel rejuvenated over time.
Benefits:
- Reduces the appearance of fine lines, creases, and visible wrinkles
- Visibly minimizes pigmentation, age spots, and uneven tone
- Helps calm the look of redness and irritation
- Promotes a firmer, more resilient skin texture
- Designed to complement face treatments for a complete rejuvenation ritual
- Flexible, lightweight, and FDA-cleared for home use
The LED Technology :
- LED Type: Red + Near-Infrared
- Wavelengths: 633nm and 830nm
- LED Count: 108 LEDs (54 dual-wavelength bulbs)
- Certifications: FDA, CE, TGA
- Warranty: 2 years for the device, 1 year for the controller
- Material: Flexible, medical-grade silicone for ergonomic comfort
What’s Included:
- Flexible Neck & Décolleté LED device
- Rechargeable battery controller
- Power supply & universal plug adaptors
- USB-C to USB-A charging cable
- Adjustable straps
- Travel storage bag
How to Use:
Treatment Protocol:
Use 3 to 5 times per week for 10 minutes per session, over a period of 4–6 weeks, followed by maintenance treatments as needed.
Step-by-step:
- Charge the controller fully and connect to the device.
- Cleanse and dry the skin—do not apply skincare products underneath the mask.
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Avoid acids, exfoliants, and retinoids 24–48 hours prior to use.
- Secure the mask comfortably with the adjustable straps.
- Start your 10-minute treatment session.
- Remove the mask and apply a calming, hydrating moisturizer.
- Clean the device with a water-based wipe. For deeper cleaning, use 70% alcohol with a soft cloth.
Safety & Contraindications:
Do not use this device if you:
- Are pregnant, breastfeeding, or planning to conceive
- Are taking photosensitizing medications or have a light-sensitive disorder
- Have active skin infections, open wounds, or recent sunburn
- Have undergone recent peels, laser treatments, or used strong actives
- Have a history of seizures or epilepsy
Important Usage Reminders:
- Only use on clean, product-free skin
- Do not exceed 10 minutes per session
- Do not layer serums, oils, or acids beneath the mask
- Avoid aggressive treatments for 24–48 hours before and after use
- LED therapy works best with consistency over time
Warranty & Support:
At Loshen & Crem, we take pride in offering the highest standard of LED technology. While we do not offer a 30-day satisfaction guarantee, we fully support the manufacturer’s warranty for any device issues.
To register your device or initiate a warranty claim:
- Take a photo of your receipt or order confirmation from Loshen & Crem.
- Email it to info@omniluxled.com to register or request a return authorization.
- If you need help locating your receipt, contact info@loshen.ca—we’ll be happy to assist.
Warranty covers 2 years for the device and 1 year for the controller.
Valid for the original purchaser only.
Shipping Notes:
Omnilux devices purchased during our special offer ship with standard delivery only. Express isn’t available during the sale. They may take a little longer to reach you — but we promise they’re worth the wait.
Complimentary sample
Complimentary shipping from $149 and priority shipping from $249
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours
Omnilux Contour Neck + Decollete
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Devices : Electrical devices are final sale for change-of-mind returns — we're unable to offer returns, exchanges, or refunds if you simply change your mind. If a device arrives defective or develops a fault, please see our Warranties section below for manufacturer warranty support.
Seasonal Items: Seasonal and limited-edition items are final sale and cannot be returned, exchanged, or refunded.
Gift Cards: Gift cards are final sale and non-refundable.
Please note: Final sale means no exchanges, refunds, or credits are available.
In-Store Purchases: For products purchased at our Edmonton boutique, our return policy remains consistent. You are invited to return items directly to the store, allowing you to bypass shipping concerns. Kindly note that our opening hours may vary. For the latest information, please click Loshen & Crem Opening hours.
Final Sale on Store Credit Purchases: Any items purchased using store credit issued from a previous return will be considered final sale. These items are not eligible for further returns or exchanges.
Shipping Policy
Shipping Rates and Delivery Times
All amounts are in Canadian dollars unless otherwise noted. Order thresholds are calculated after discounts, before taxes and shipping.
Standard Shipping — Estimated delivery: 3–7 business days*
Orders $149.01 and over: FREE
Orders $149 and under: $25
Priority Shipping — Estimated delivery: 1–2 business days*
Orders $249.01 and over: FREE
Orders $249 and under: $30
Processing: Orders placed before 2 p.m. Mountain Time, Monday through Friday, ship the same day, excluding holidays. Orders placed after the cutoff, on weekends, or on holidays ship the next business day.
Delivery estimates and remote destinations: Delivery estimates begin once your order has shipped. Remote destinations may require additional transit time.
Product exclusions — Canada: Heavy items, including candles and one-litre shampoos, and selected promotional items are eligible for Standard shipping only, even when your order meets the complimentary Priority-shipping threshold. Any applicable shipping charges will be displayed at checkout.
United States
Complimentary Priority shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $48.95 CAD shipping fee. Promotional shipping rates may apply during MistleGlow.
The following are excluded from our U.S. shipping zone: Alaska, Hawaii, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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About Us
Loshen & Cream
Let's be clear, this is not about us. It's about you, it's about your skin health.
We are not your typical online skin care boutique. Although we are a virtual store, all of the experts behind Loshen & Crem are true professionals with an outstanding knowledge of the skin.
We choose the top skincare brands to provide you with the best options for healthy skin.
#Respectyourskin