




NeuroSmooth®
Tax excluded. Shipping calculated at checkout

A cutting-edge topical treatment designed to help create a smoother, more refined, glass-like complexion by addressing visible pores, texture irregularity, and the look of skin fatigue. Formulated with a multi-faceted blend of neuropeptides, collagen-supporting actives, soothing technologies, and recovery-focused ingredients, NeuroSmooth® helps soften the appearance of pores, improve tone uniformity, and support a more rested, luminous look. It is a beautiful standalone treatment and an ideal companion to injectable procedures.
Benefits:
- Helps visibly soften the appearance of pores
- Refines the look of uneven texture
- Supports a smoother, more glass-like complexion
- Helps improve the look of skin tone uniformity
- Supports a more rested, youthful-looking appearance
- Helps calm visible redness and support recovery
- Ideal on its own or alongside injectable procedures
- Suitable for combination, dry, and oily skin
How to Use:
- Apply to clean skin as part of your daily routine
- Smooth evenly over the face
- Use morning and evening as directed
- Follow with the rest of your skincare routine
- Use sunscreen during the day
Loshen & Crem’s Recommendation:
This is a beautiful option for anyone focused on smoother texture, softer-looking pores, and a more polished, reflective complexion. It is especially lovely for skin that feels less refined, more reactive, or in need of additional support after injectable treatments, offering benefits that help elevate overall skin quality and finish.
Ingredients:
Key Ingredients:
- Acetyl Hexapeptide-8: Helps support a smoother-looking complexion by targeting the appearance of expression-related texture.
- Acetyl Tetrapeptide-2: Helps support skin firmness and a more toned appearance.
- Tripeptide-56: Helps support collagen-related skin quality and smoothness.
- sh-Oligopeptide-4 (Thymosin Beta-4): Helps support visible skin recovery and repair.
- Palmitoyl Tetrapeptide-7: Helps calm the look of redness and support smoother-looking skin.
- Dipeptide-2: Helps support a more refreshed appearance, especially in skin that looks tired or puffy.
- Kangaroo Paw Extract: Helps support firmer, more resilient-looking skin.
- Hesperidin Methyl Chalcone: Helps support skin tone uniformity and visible post-procedure recovery.
- Vitamin K1 Oxide: Helps support the look of redness and post-procedure discoloration.
- Arnica Montana Flower Extract: Helps comfort the skin and support visible recovery.
Full Ingredients List:
Water/Aqua/Eau, Glycerin, Cyclopentasiloxane, Butyloctyl Salicylate, Caprylic/Capric Triglyceride, Propanediol, Phytonadione Epoxide, Butyrospermum Parkii (Shea) Butter, Cyclohexasiloxane, Dimethicone, Cetyl Alcohol, Octyldodecyl Stearoyl Stearate, Acetyl Hexapeptide-8, sh-Oligopeptide-4, Dipeptide-2, Palmitoyl Tetrapeptide-7, Acetyl Tetrapeptide-2, N-Prolyl Palmitoyl Tripeptide-56 Acetate, Arnica Montana Flower Extract, Anigozanthos Flavidus Flower/Leaf Extract, Sodium Hyaluronate, Pentylene Glycol, Caprylyl Glycol, Cetearyl Alcohol, Cetearyl Glucoside, Glyceryl Stearate, Sorbitan Stearate, Sodium Stearoyl Glutamate, Glycine Soja (Soybean) Oil, Allantoin, Steareth-20, Hesperidin Methyl Chalcone, Citric Acid, Hydrogenated Phosphatidylcholine, Butylene Glycol, Disodium EDTA, Sodium Oleate, Xanthan Gum, Benzoic Acid, Sorbic Acid, Sodium Citrate, Sodium Benzoate, Potassium Sorbate, Benzyl Alcohol, Chlorhexidine Digluconate, Phenoxyethanol
Free Express Shipping with orders over $199
Available at our Edmonton Boutique
Ship to Canada only
Pickup currently unavailable at Loshen & Crem

NeuroSmooth®
30 ml
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
For transparency, certain items are final sale and not eligible for return or exchange:
- Products on sale
- Products marked “Final markdown” on our online store
- Gift cards
- Promotional kits and deluxe samples
- Limited-edition or seasonal item
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $199 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $24.95 CAD within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $24.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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