





Juveneck Neck Cream
Tax excluded. Shipping calculated at checkout

Applied manually after checkout
A targeted neck treatment designed to smooth, brighten, and hydrate the delicate skin of the neck and jawline while helping improve the appearance of visible aging and sun-related changes. Formulated with peptides, DMAE, hyaluronic acid, oat and rye extracts, glaucine, and supportive antioxidants, this advanced cream helps soften the look of horizontal neck lines, uneven texture, discoloration, and laxity for a firmer, more youthful-looking neck area.
Benefits:
- Helps smooth the appearance of neck lines and wrinkles
- Supports a firmer, more lifted-looking neck and jawline
- Improves the look of uneven texture and visible laxity
- Helps brighten the appearance of discoloration
- Delivers hydration to the delicate neck area
- Supports smoother, softer, more refined-looking skin
- Designed specifically for the neck and jawline
How to Use:
- Apply sparingly morning and evening to the entire neck and jawline
- Wrap application around both sides to behind the ears
- When using within the Skin Care Management System™, apply as an accelerator after Step 4
- Follow with sunscreen during the day
Loshen & Crem’s Recommendation:
This is a beautiful option for anyone wanting more dedicated care for the neck and jawline, especially when that area is beginning to show visible lines, uneven tone, or loss of firmness. It is especially lovely as a daily treatment for those who want the neck to feel just as supported, smooth, and cared for as the face.
Ingredients:
Key Ingredients:
- Acetyl Decapeptide-3: Helps support smoother, firmer-looking skin.
- Oligopeptide-24: Helps support skin renewal and improve the look of texture and resilience.
- Aminophylline: Helps support a more refined-looking neck contour.
- DMAE: Helps improve the look of firmness and tone.
- Sodium Hyaluronate: Helps attract and retain moisture for a plumper-looking finish.
- Rye Seed Extract: Helps support a firmer, more elastic-looking appearance.
- Oat Kernel Extract: Helps soothe and comfort the skin.
- Glaucine: Helps support a more refined, toned-looking neck area.
- Dipotassium Glycyrrhizate: Helps calm and visibly brighten the skin.
- Bisabolol: Helps soothe the look of irritation.
- Vitamin E: Helps provide antioxidant support.
- Biotin and Panthenol: Help support overall skin condition and comfort.
Full Ingredients List:
Water/Aqua/Eau, Glycerin, Caprylic/Capric Triglyceride, Glyceryl Stearate, Butyrospermum Parkii (Shea) Butter, Cetyl Alcohol, Dimethicone, Dimethyl MEA, Cyclopentasiloxane, Dipotassium Glycyrrhizate, Aminophylline, Citric Acid, Triticum Vulgare (Wheat) Germ Oil, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Cyclohexasiloxane, Avena Sativa (Oat) Kernel Extract, Glycine Soja (Soybean) Oil, Secale Cereale (Rye) Seed Extract, Panthenol, Sodium Hyaluronate, Sodium Stearoyl Glutamate, Tocopherol, Tocopheryl Acetate, Squalane, Bisabolol, Oligopeptide-24, Aluminum Starch Octenylsuccinate, Pentylene Glycol, Sodium Oleate, Hydrogenated Phosphatidycholine, Acetyl Decapeptide-3, Alcohol, Glaucine, Coco-Glucoside, Caprylyl Glycol, Sodium Citrate, Biotin, Ethylhexylglycerin, Hexylene Glycol, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Hydrogenated Olive Oil Unsaponifiables, Xanthan Gum, Sodium Hydroxide, Disodium EDTA, Phenoxyethanol
Complimentary priority shipping for subscribers on orders of $249+.
Available at our Edmonton Boutique
Ship to Canada only
Pickup currently unavailable at Loshen & Crem

Juveneck Neck Cream
50 ml
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Devices : Electrical devices are final sale for change-of-mind returns — we're unable to offer returns, exchanges, or refunds if you simply change your mind. If a device arrives defective or develops a fault, please see our Warranties section below for manufacturer warranty support.
Seasonal Items: Seasonal and limited-edition items are final sale and cannot be returned, exchanged, or refunded.
Gift Cards: Gift cards are final sale and non-refundable.
Please note: Final sale means no exchanges, refunds, or credits are available.
In-Store Purchases: For products purchased at our Edmonton boutique, our return policy remains consistent. You are invited to return items directly to the store, allowing you to bypass shipping concerns. Kindly note that our opening hours may vary. For the latest information, please click Loshen & Crem Opening hours.
Final Sale on Store Credit Purchases: Any items purchased using store credit issued from a previous return will be considered final sale. These items are not eligible for further returns or exchanges.
Shipping Policy
Shipping Rates and Delivery Times
All amounts are in Canadian dollars unless otherwise noted. Order thresholds are calculated after discounts, before taxes and shipping.
Standard Shipping — Estimated delivery: 3–7 business days*
Orders $149.01 and over: FREE
Orders $149 and under: $25
Priority Shipping — Estimated delivery: 1–2 business days*
Orders $249.01 and over: FREE
Orders $249 and under: $30
Processing: Orders placed before 2 p.m. Mountain Time, Monday through Friday, ship the same day, excluding holidays. Orders placed after the cutoff, on weekends, or on holidays ship the next business day.
Delivery estimates and remote destinations: Delivery estimates begin once your order has shipped. Remote destinations may require additional transit time.
Product exclusions — Canada: Heavy items, including candles and one-litre shampoos, and selected promotional items are eligible for Standard shipping only, even when your order meets the complimentary Priority-shipping threshold. Any applicable shipping charges will be displayed at checkout.
United States
Complimentary Priority shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $48.95 CAD shipping fee. Promotional shipping rates may apply during MistleGlow.
The following are excluded from our U.S. shipping zone: Alaska, Hawaii, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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