Valmont Aqua Falls
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Instant No-Rinse Makeup Removing Water
Valmont Aqua Falls is a refreshing cleansing water designed to remove light makeup and daily residue in seconds—without rinsing or leaving an oily film.
Enriched with glacial spring water, soothing allantoin and prebiotics, its water-based formula helps support the skin’s microbiome and natural acid mantle. The complexion is left feeling clean, soft and comfortably refreshed.
Benefits
- Removes light makeup and surface impurities
- Cleanses without water or rinsing
- Leaves no oily residue
- Helps support a balanced skin microbiome
- Respects the skin’s natural acid mantle
- Leaves the complexion feeling soft and soothed
Best For
- All skin types
- Light or minimal makeup
- Quick morning or evening cleansing
- Travel, the gym and weekends away
- Anyone wanting a fresh, non-greasy cleansing water
How It Works
Aqua Falls lifts away light makeup and daily residue with a gentle water-based formula. Prebiotics help support the microorganisms that protect the skin’s surface, while glacial spring water and allantoin leave the complexion feeling refreshed and comforted.
How to Use
Saturate a cotton pad with Aqua Falls and gently sweep it over the face and neck without rubbing.
Repeat with a fresh cotton pad until no residue remains. Avoid the eye area. No rinsing is required.
Loshen & Crem’s Recommendation
A beautiful option for light-makeup days or whenever a full cleansing ritual is not practical. Keep it in your travel or gym bag for a quick cleanse that leaves the skin feeling fresh without an oily film.
For heavier makeup, sunscreen or evening cleansing, we recommend following with a cleanser suited to your skin.
Ingredients
- Glacial Spring Water: Helps refresh and revitalize the complexion while supporting the skin’s natural defence systems.
- Prebiotics: Help nourish the skin’s protective microbiota and support a balanced microbiome.
- Allantoin: Helps soothe and soften the skin for a more comfortable finish.
- Butylene Glycol: A humectant that helps attract moisture and maintain skin comfort.
Full Ingredient List
Water (Aqua), Butylene Glycol, Allantoin, Alpha-Glucan Oligosaccharide, Lactobacillus, Maltodextrin, Polymnia Sonchifolia Root Juice, Caprylhydroxamic Acid, Disodium EDTA, Methylpropanediol, PEG-120 Methyl Glucose Dioleate, PEG-40 Hydrogenated Castor Oil, Poloxamer 188, PPG-26-Buteth-26, Ethylhexylglycerin, Phenoxyethanol, Fragrance (Parfum), Benzyl Benzoate, Citronellol, Eugenol, Hexyl Cinnamal, Hydroxycitronellal, Limonene, Linalool.
Frequently Asked Questions
What is Valmont Aqua Falls?
Valmont Aqua Falls is a no-rinse cleansing water that removes light makeup and daily residue while leaving the skin feeling clean, soft and refreshed.
Does Aqua Falls need to be rinsed off?
No. Sweep it gently over the face and neck with a cotton pad and repeat until the pad comes away clean.
Can Aqua Falls remove waterproof or heavy makeup?
Aqua Falls is best suited to light makeup. For waterproof, long-wear or heavier makeup, use a dedicated makeup remover followed by an appropriate facial cleanser.
Can Aqua Falls be used around the eyes?
No. Avoid the eye area and use a dedicated eye makeup remover when needed.
Is Valmont Aqua Falls suitable for travel?
Yes. Its no-rinse formula makes it especially convenient for travel, the gym and quick cleansing on the go.
Where can I buy Valmont Aqua Falls in Canada?
Valmont Aqua Falls is available from Loshen & Crem online across Canada and at our Edmonton, Alberta boutique.
Complimentary shipping from $149 and priority shipping from $249
Available at our Edmonton Boutique
Ship to Canada only
Shipping information
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Devices : Electrical devices are final sale for change-of-mind returns — we're unable to offer returns, exchanges, or refunds if you simply change your mind. If a device arrives defective or develops a fault, please see our Warranties section below for manufacturer warranty support.
Seasonal Items: Seasonal and limited-edition items are final sale and cannot be returned, exchanged, or refunded.
Gift Cards: Gift cards are final sale and non-refundable.
Please note: Final sale means no exchanges, refunds, or credits are available.
In-Store Purchases: For products purchased at our Edmonton boutique, our return policy remains consistent. You are invited to return items directly to the store, allowing you to bypass shipping concerns. Kindly note that our opening hours may vary. For the latest information, please click Loshen & Crem Opening hours.
Final Sale on Store Credit Purchases: Any items purchased using store credit issued from a previous return will be considered final sale. These items are not eligible for further returns or exchanges.
Shipping Policy
Shipping Rates and Delivery Times
All amounts are in Canadian dollars unless otherwise noted. Order thresholds are calculated after discounts, before taxes and shipping.
Standard Shipping — Estimated delivery: 3–7 business days*
Orders $149.01 and over: FREE
Orders $149 and under: $25
Priority Shipping — Estimated delivery: 1–2 business days*
Orders $249.01 and over: FREE
Orders $249 and under: $30
Processing: Orders placed before 2 p.m. Mountain Time, Monday through Friday, ship the same day, excluding holidays. Orders placed after the cutoff, on weekends, or on holidays ship the next business day.
Delivery estimates and remote destinations: Delivery estimates begin once your order has shipped. Remote destinations may require additional transit time.
Product exclusions — Canada: Heavy items, including candles and one-litre shampoos, and selected promotional items are eligible for Standard shipping only, even when your order meets the complimentary Priority-shipping threshold. Any applicable shipping charges will be displayed at checkout.
United States
Complimentary Priority shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $48.95 CAD shipping fee. Promotional shipping rates may apply during MistleGlow.
The following are excluded from our U.S. shipping zone: Alaska, Hawaii, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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