Skincare Boutique & Facial Institute
Skincare Boutique & Facial Institute
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Explore La Crem rewardsA delicate biphasic makeup remover that gently and effectively removes all makeup, including waterproof eye makeup.
Discover the formula & ingredientsPickup in Edmonton
Usually ready in 24 hours
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Wait for your ready-for-pickup email before visiting.
Visit the boutiqueNeed expert guidance?
Let’s talk about your skin and what belongs in your routine.
From our boutique to your door
For delivery in Canada: Standard is $25 CAD below $149 CAD. Priority is $30 CAD below $249 CAD and free from $249 CAD on eligible orders. Adding an item excluded from free Priority removes free Priority for the entire order.
This selected item excludes the entire order from free Priority shipping in Canada. Standard is $25 CAD below $149 CAD and free from $149 CAD. A paid Priority upgrade is $30 CAD where available, including orders of $249 CAD or more.
Thresholds apply after discounts, before taxes and shipping. Product, ground-shipping and destination restrictions may apply. Available services and final charges appear at checkout.
Selected with care.
[comfort zone]
Your ritual begins with the right choice.
$61.00 CAD
Taxes calculated at checkout.
The skincare focus
A delicate biphasic makeup remover that gently and effectively removes all makeup, including waterproof eye makeup.
Explore our ingredient glossary[comfort zone]
The ingredients behind this formula—and what they bring to your skin.
Betaine
A natural osmolyte derived from sugar beets that helps support hydration and maintain skin comfort during cleansing.
Japanese Camellia Oil (Tsubaki Oil)
A nourishing oil rich in oleic acid that helps soften, comfort, and support the skin’s natural balance.
Crambe Abyssinica Seed Oil
Helps provide emollient care and support a smooth, comfortable skin feel.
Ingredient imagery is illustrative. Explore the full ingredient list below.
Made to work together
Explore another step in your face-care routine.
Your routine
A nourishing, protective cream that comforts, strengthens, and shields sensitive skin — especially those exposed to harsh climates. Its rich, barrier-supportive texture replenishes hydration, reinforces resilience, and helps reduce feelings of tightness or discomfort. Ideal for sensitive, sensitized, dry, or redness-prone skin needing extra protection.
Your routine
An intensive soothing and fortifying serum created for sensitive, sensitized, or redness-prone skin. This lightweight formula delivers instant comfort while supporting the skin barrier to promote long-term resilience.
Worth knowing
A closer look at your skin, your routine and what goes into the formula.
A delicate biphasic makeup remover that gently and effectively removes all makeup, including waterproof eye makeup.
Essential Biphasic Makeup Remover is a fragrance-free cleansing solution designed to remove makeup thoroughly while remaining exceptionally gentle on the delicate eye area. This soft, non-oily formula helps lift away makeup, including waterproof mascara, without leaving the skin feeling heavy or uncomfortable. Suitable for contact lens wearers and tested for skin and eye tolerance, it offers an easy, comfortable cleansing step for daily use.
Aqua / Water / Eau, C15-19 Alkane, Glycerin, Caprylic/Capric Triglyceride, Crambe Abyssinica Seed Oil, Undecane, Camellia Japonica Seed Oil, Tridecane, Xylitol, Sodium Chloride, Phenoxyethanol, Simmondsia Chinensis Seed Oil / Simmondsia Chinensis (Jojoba) Seed Oil, Dipotassium Phosphate, Betaine, Tocopherol, Disodium EDTA, Ethylhexylglycerin, Citric Acid.
For delivery and return information, view our policy.
A delicate biphasic makeup remover that gently and effectively removes all makeup, including waterproof eye makeup.
Essential Biphasic Makeup Remover is a fragrance-free cleansing solution designed to remove makeup thoroughly while remaining exceptionally gentle on the delicate eye area. This soft, non-oily formula helps lift away makeup, including waterproof mascara, without leaving the skin feeling heavy or uncomfortable. Suitable for contact lens wearers and tested for skin and eye tolerance, it offers an easy, comfortable cleansing step for daily use.
This is a beautiful option for anyone looking for an effective eye makeup remover that feels gentle and comfortable on the skin. It is especially lovely for those who wear waterproof mascara or prefer a fragrance-free formula around the eyes. Pair it with your daily cleanser for a complete double-cleansing ritual that leaves the skin feeling fresh, soft, and beautifully cared for.
Key Ingredients:
Full Ingredients List:
Aqua / Water / Eau, C15-19 Alkane, Glycerin, Caprylic/Capric Triglyceride, Crambe Abyssinica Seed Oil, Undecane, Camellia Japonica Seed Oil, Tridecane, Xylitol, Sodium Chloride, Phenoxyethanol, Simmondsia Chinensis Seed Oil / Simmondsia Chinensis (Jojoba) Seed Oil, Dipotassium Phosphate, Betaine, Tocopherol, Disodium EDTA, Ethylhexylglycerin, Citric Acid.
The care behind your order
A few helpful details, before your next delivery.
Track your orderDelivery
For delivery in Canada: Standard is $25 CAD below $149 CAD. Priority is $30 CAD below $249 CAD and free from $249 CAD on eligible orders. Adding an item excluded from free Priority removes free Priority for the entire order.
This selected item excludes the entire order from free Priority shipping in Canada. Standard is $25 CAD below $149 CAD and free from $149 CAD. A paid Priority upgrade is $30 CAD where available, including orders of $249 CAD or more.
Thresholds apply after discounts, before taxes and shipping. Product, ground-shipping and destination restrictions may apply. Available services and final charges appear at checkout.
CAD · After discounts, before taxes and shipping. Conditions and product exclusions apply.
Canada & U.S. delivery details02 · Close to home
Choose pickup at checkout when available. We’ll let you know when your order is ready.
Speak with our boutique03 · Care you can count on
Request an eligible return within 30 days. Items must be unopened, unused and in their original packaging. Final-sale exclusions apply.
Returns & order support
A natural osmolyte derived from sugar beets that helps support hydration and maintain skin comfort during cleansing.
A nourishing oil rich in oleic acid that helps soften, comfort, and support the skin’s natural balance.
Helps provide emollient care and support a smooth, comfortable skin feel.
Helps nourish and soften while supporting the skin’s moisture balance.
Provides antioxidant support to help care for the skin.
Curious about your ingredients?
Explore La Matière
Expert guidance. A considered routine.
Beautiful formulas are only part of the story. Knowing what belongs in your routine makes all the difference.
Talk through your skin, the products you already use and the questions on your mind with one of our facialists.
Book a consultation Just a product question? Ask us.The care behind your care
From your first question to your next replenishment, there’s a real person here to help.
You don’t need to start over. Bring us your current routine and we’ll help you understand where a new formula fits.
Ask our teamTake our skin questionnaire for a thoughtful starting point, then speak with us if you’d like to explore your recommendations.
Find your starting pointA question about how to use it? Unsure about your next step? You’re welcome to come back to our team for guidance.
We’re here to helpFrom our Edmonton boutique
Discover Comfort Zone Essential Biphasic Makeup Remover at Loshen & Crem, a skin-health boutique and facial studio in Edmonton, Alberta. Explore the [comfort zone] collection online across Canada, or speak with our facialists about how this formula fits into the products you already use.
Care, to keep.
The guidance you’ll want when you get home: how to use it, what to expect and when to check in. Your reminder, with your team still in reach.
Curious about…
Our team can help you find another option suited to your skin and routine.
Need help choosing? Ask our team.