





Dermaceutic DUAL +
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Azelaic Acid Serum for Blemishes, Pigment Spots and Uneven Skin Tone
Dermaceutic Dual+ is a concentrated anti-blemish serum formulated to address emerging breakouts, post-blemish marks, uneven skin tone and visible pigment spots.
Its dual-action formula combines azelaic acid with potassium azeloyl diglycinate, a complementary azelaic acid derivative, to help reduce the appearance of imperfections, excess oil and uneven pigmentation. Alpha-arbutin and hexylresorcinol provide additional brightening benefits to support a clearer, more even-looking complexion.
Dual+ also helps refine uneven skin texture and visibly mattify combination, oily and blemish-prone skin. The fragrance-free, silicone-free and non-comedogenic formula is designed for targeted corrective use under the guidance of a skincare professional.
Benefits
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Helps visibly reduce emerging blemishes and imperfections
- Improves the appearance of post-blemish marks and pigment spots
- Helps brighten and harmonize uneven skin tone
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Supports a clearer, more refined-looking complexion
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Helps regulate the appearance of excess oil and shine
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Instantly mattifies the skin
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Smooths and refines uneven-looking skin texture
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Helps reduce the appearance of blemish-related redness
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Supports the appearance of less visible pores
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Combines two complementary forms of azelaic acid
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Non-comedogenic
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Fragrance-free
- Silicone-free
- Vegan
Best For
Dermaceutic Dual+ is especially suitable for skin experiencing:
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Emerging breakouts and recurring blemishes
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Acne-prone skin
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Post-blemish marks
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Brown spots left behind after breakouts
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Uneven pigmentation
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Dull or uneven skin tone
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Excess oil and visible shine
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Enlarged or congested-looking pores
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Uneven or rough skin texture
- Combination and oily skin
How It Works
Dual+ combines two complementary forms of azelaic acid with targeted brightening ingredients to address blemishes and uneven pigmentation within one formula.
- Azelaic acid helps normalize the skin’s keratinization process, which can reduce the buildup associated with congested pores. It also helps limit the factors that contribute to blemishes while improving the appearance of redness, post-blemish marks and uneven skin tone.
- Potassium azeloyl diglycinate is a water-soluble azelaic acid derivative that helps regulate the appearance of excess sebum, support hydration and reduce uneven-looking pigmentation.
- Alpha-arbutin and hexylresorcinol target the processes involved in melanin production. Together, they help reduce the appearance of pigment spots and promote a brighter, more uniform-looking complexion.
This combination makes Dual+ particularly beneficial for clients experiencing both active imperfections and the persistent marks they may leave behind.
Clinical Results
In an in vivo study evaluating Dual+ in combination with Hyal Ceutic over 28 days:
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90% agreed that blemishes appeared corrected and skin texture looked smoother
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85% agreed that their skin appeared more mattified and clearer
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80% agreed that pores appeared tighter and less visible
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80% agreed that skin redness appeared visibly reduced
- 80% agreed that excess sebum appeared diminished and skin looked healthier
In a separate in vivo study evaluating Dual+ in combination with Regen Ceutic over 28 days:
- 71% agreed that their complexion appeared more even
Both studies were conducted by an independent European research organization on 20 participants. Individual results may vary.
How to Use
- Apply in the evening to clean, dry skin.
- Distribute a small amount over the full face or concentrate the serum on areas experiencing blemishes, uneven pigmentation or post-blemish marks.
- Begin with one application every other evening. Gradually increase to once daily and, when recommended by a skincare professional and well tolerated, up to twice daily.
- Follow with a hydrating, barrier-supporting moisturizer.
- A temporary tingling sensation, redness or mild flaking may occur as the skin adjusts. Reduce the frequency of application if discomfort develops.
- Do not apply to irritated, sensitized or broken skin.
- Avoid direct contact with the eyes and mucous membranes.
- Do not use in the same routine as retinol or exfoliating acids such as AHAs.
- Apply a broad-spectrum SPF 50 every morning and limit direct sun exposure.
Dual+ is not recommended during pregnancy or breastfeeding.
Loshen & Crem’s Recommendation
Dermaceutic Dual+ is an excellent option for clients experiencing the frustrating combination of recurring blemishes and the brown or red marks that remain after a breakout.
Because this is a concentrated corrective serum, we recommend introducing it slowly rather than beginning with daily application. Apply it every other evening and increase the frequency only when the skin remains comfortable.
Follow with a simple, barrier-supporting moisturizer such as Dermaceutic Hyal Ceutic. Avoid introducing additional exfoliating acids, scrubs or retinol at the same time, as using too many stimulating ingredients can increase sensitivity without improving results.
Dual+ may be applied across the entire face when blemishes and uneven pigmentation are widespread, or used more selectively on areas of concern.
Consistent daily sunscreen is essential. UV exposure can intensify post-blemish pigmentation and make existing marks more persistent.
Ingredients
- Azelaic Acid: A versatile active ingredient that helps reduce the appearance of blemishes, redness and uneven pigmentation. It also supports normal skin keratinization, helping minimize the buildup associated with congested pores.
- Potassium Azeloyl Diglycinate: A water-soluble derivative of azelaic acid that helps reduce the appearance of excess sebum, support skin hydration and promote a more even-looking complexion.
- Alpha-Arbutin: A targeted brightening ingredient that helps reduce tyrosinase activity, an important step in melanin production. It supports the gradual improvement of visible pigment spots and post-blemish marks.
- Hexylresorcinol: A brightening active that works at different stages of the pigmentation process to help reduce the appearance of dark spots and uneven skin tone. It may also complement the activity of the formula’s other ingredients.
Full Ingredient List
Water (Aqua), Azelaic Acid, Propylene Glycol, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Alpha-Arbutin, Hexylresorcinol, Potassium Azeloyl Diglycinate, Polysorbate 20, Sodium Benzoate, Xanthan Gum, Citric Acid, Tetrasodium EDTA, Polysorbate 60, Sorbitan Isostearate.
Ingredient lists may be updated by the manufacturer. Refer to the product packaging for the most current ingredient information.
Frequently Asked Questions
What is Dermaceutic Dual+ used for?
Dual+ is a concentrated serum designed to improve the appearance of blemishes, post-blemish marks, pigment spots, uneven skin tone, excess oil and uneven skin texture.
Does Dual+ help with both breakouts and dark spots?
Yes. Dual+ combines azelaic acid ingredients that target blemish-prone skin with alpha-arbutin and hexylresorcinol, which help improve the appearance of pigment spots and post-blemish marks.
Is Dual+ suitable for acne-prone skin?
Yes. It is specifically formulated for acne-prone and blemish-prone skin. Its non-comedogenic formula is designed to help improve imperfections without contributing to clogged pores.
Can Dual+ help with post-acne marks?
Dual+ can help reduce the appearance of brown marks and uneven pigmentation that remain after a blemish. Red or textural acne scars may require a different skincare or professional treatment approach.
Can I apply Dual+ to my entire face?
Yes. Dual+ may be applied to the full face when blemishes or uneven pigmentation are widespread. It may also be applied selectively to specific areas of concern.
How often should I use Dual+?
Begin with one application every other evening. Gradually increase to once daily according to skin tolerance. Use up to twice daily only when recommended by a skincare professional and when the skin remains comfortable.
Is tingling normal when using Dual+?
A temporary tingling sensation, mild redness or slight flaking may occur, particularly when the product is first introduced. Reduce the frequency if discomfort develops and discontinue use if irritation persists.
Can I use Dual+ with retinol?
Do not apply Dual+ in the same routine as retinol. Alternating the products on different evenings may be appropriate when recommended by a skincare professional.
Can I use Dual+ with glycolic acid or other exfoliating acids?
Dermaceutic recommends not combining Dual+ with AHA-based products in the same routine. Using several stimulating ingredients together may increase dryness, redness or irritation.
What moisturizer should I use with Dual+?
A gentle, barrier-supporting moisturizer is recommended. Dermaceutic Hyal Ceutic was used alongside Dual+ in one of the brand’s clinical studies and can help maintain hydration and comfort.
Do I need sunscreen while using Dual+?
Yes. Apply a broad-spectrum SPF 50 every morning. Daily sun protection helps prevent existing pigment spots and post-blemish marks from becoming darker or more persistent.
Is Dual+ suitable during pregnancy or breastfeeding?
No. Dermaceutic does not recommend Dual+ during pregnancy or breastfeeding.
Is Dual+ suitable for teenagers?
Dermaceutic generally recommends Dual+ from age 18. For younger acne-prone skin, it should only be introduced following an assessment by a qualified skincare or healthcare professional.
Is Dual+ fragrance-free?
Yes. Dual+ is fragrance-free, silicone-free, vegan and non-comedogenic.
Available at our Edmonton Boutique
Ship to Canada only
Pickup currently unavailable at Loshen & Crem

Dermaceutic DUAL +
30 ml
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
For transparency, certain items are final sale and not eligible for return or exchange:
- Products on sale
- Products marked “Final markdown” on our online store
- Gift cards
- Promotional kits and deluxe samples
- Limited-edition or seasonal item
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
Canada: Loshen & Crem offers express shipping on all eligible Canadian orders.
- Orders under $249: $27.95 express shipping.
- Orders of $249 or more: $10 express shipping.
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Newsletter subscribers receive complimentary express shipping on orders of $249 or more when using the email address associated with their subscription.
Shipping thresholds are calculated after discounts and before taxes. Any applicable shipping charges will be displayed at checkout.
Newsletter subscription status must be active and recognized by Shopify at the time of checkout. Customers should use the same email address they used to subscribe. Newly submitted subscriptions may require a few minutes to become active.
United States: Complimentary EXPRESS shipping on orders over $350 USD.
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $450 USD).
- For smaller indulgences, shipping is $27.95 CAD within Canada and $35 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw 800 points from your La Crème Points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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Loshen & Cream
Let's be clear, this is not about us. It's about you, it's about your skin health.
We are not your typical online skin care boutique. Although we are a virtual store, all of the experts behind Loshen & Crem are true professionals with an outstanding knowledge of the skin.
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