







Skinbetter Science Mystro Active Balance Serum
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Daily balancing care for redness, uneven texture, and dullness
Skinbetter Science Mystro Active Balance Serum is a daily facial serum that helps improve the appearance of redness associated with dryness, rough texture, visible pores, dullness, and uneven pigmentation.
Its proprietary P.A.T.H. Technology combines plant-based adaptogens with antioxidants and moisturizing ingredients to support the skin’s natural ability to maintain balance. With consistent use, skin looks smoother, more even, and more luminous.
A considered choice when several concerns appear together and your skin needs a more balanced approach.
Benefits:
- Helps reduce the appearance of redness associated with dry skin
- Refines rough texture for smoother-looking skin
- Improves the appearance of visible pores
- Promotes a more even-looking skin tone
- Restores luminosity to a dull-looking complexion
- Supports moisture retention and skin suppleness
Best for:
- Visible redness associated with dryness
- Rough or uneven skin texture
- Dullness and lack of luminosity
- Enlarged-looking pores and uneven pigmentation
- Those seeking a daily serum that addresses several visible concerns together
How it works:
P.A.T.H. stands for Plant Adaptogens Targeting Homeostasis. This proprietary blend of plant extracts is designed to support the skin’s natural ability to adapt to stress and maintain balance.
Antioxidants complement the formula, while niacinamide, hydrolyzed sodium hyaluronate, and squalane help maintain moisture. Together, these ingredients support a smoother, more comfortable, and more even-looking complexion.
Clinical results:
A 12-week, dermatologist-led clinical trial evaluated Mystro Active Balance Serum in 53 participants with mild-to-severe photodamaged skin. Participants used the serum twice daily alongside a gentle cleanser, moisturizer, and daily sunscreen.
The Canadian manufacturer reports the following average improvements in overall visible skin quality, measured from baseline:
| Time using Mystro | Average improvement |
|---|---|
| 2 weeks | 13% |
| 4 weeks | 22% |
| 8 weeks | 30% |
| 12 weeks | 39% |
Overall skin quality combines the assessment of redness, texture, dullness, visible pores, and uneven pigmentation. Individual results vary. Canadian clinical results
In participant feedback, 98% reported feeling more confident in their skin’s appearance after 12 weeks. Manufacturer’s study details
How to use:
- Apply morning and evening after cleansing.
- Dispense up to one pump onto fingertips and dot over the forehead, cheeks, and chin.
- Gently massage outward from the centre of the face until thoroughly absorbed.
- Blend carefully around the hairline and eyebrows, where serum may remain visible.
- Allow the serum to absorb completely before applying additional products.
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Follow with moisturizer as needed and sun protection during the day.
May also be applied to the neck and décolleté.
For external use only. Avoid contact with the eyes; rinse thoroughly with water if contact occurs. Discontinue use if irritation or a rash develops. Keep out of reach of children.
Loshen & Crem’s recommendation:
We recommend Mystro when redness, uneven texture, and dullness seem to arrive together. It offers a thoughtful way to address the overall appearance of your skin within a simple daily routine.
Pair it with a gentle cleanser, a barrier-supporting moisturizer, and consistent sun protection. Introduce one new product at a time, and give your skin space to respond. Our facialists can help you decide where Mystro belongs alongside the products you already enjoy.
Ingredients:
- P.A.T.H. Technology: A proprietary blend of plant-based adaptogens designed to support skin balance and improve overall visible skin quality.
- Alpha Lipoic Acid — Thioctic Acid: An antioxidant that helps defend against the visible effects of environmental exposure.
- Astaxanthin: An algae-derived antioxidant that also contributes to the formula’s natural colour.
- Ergothioneine: Provides additional antioxidant support.
- Isosorbide Dicaprylate: Helps support moisture balance and the skin barrier.
- Niacinamide: A form of vitamin B3 that helps maintain skin moisture.
- Hydrolyzed Sodium Hyaluronate: Helps retain hydration for more supple-feeling skin.
- Squalane: An emollient that supports moisture retention and softness.
Full ingredient list:
Aqua/Water, Copaifera Officinalis (Balsam Copaiba) Resin, Glycerin, Butylene Glycol, Propanediol, Polyglyceryl-3 Distearate, Isosorbide Dicaprylate, Cetearyl Glucoside, Ethoxydiglycol, Diheptyl Succinate, Squalane, Niacinamide, Panax Notoginseng Root Extract, Theobroma Cacao (Cocoa) Leaf Cell Extract, Chamomilla Recutita (Matricaria) Flower Extract, Magnolia Officinalis Bark Extract, Echinacea Purpurea Extract, Sophora Japonica Bud Extract, Humulus Lupulus (Hops) Extract, Curcuma Longa (Turmeric) Root Extract, Hydrolyzed Sodium Hyaluronate, Haematococcus Pluvialis Extract, Astaxanthin, Ergothioneine, Thioctic Acid, Sorbitan Olivate, Tocopherol, Caprylic/Capric Triglyceride, Capryloyl Glycerin/Sebacic Acid Copolymer, Sodium Stearoyl Glutamate, Pentaerythrityl Tetra-di-t-butyl Hydroxyhydrocinnamate, Glyceryl Stearate Citrate, Tribehenin, Cetearyl Alcohol, Acacia Senegal Gum, Hydroxyethylcellulose, Xanthan Gum, Ethylhexylglycerin, Phenethyl Alcohol, Phenoxyethanol, Citric Acid, Phytic Acid, Sodium Hydroxide.
Please refer to your product packaging for the most current ingredient list.
Thoughtful packaging:
An airless bottle helps protect the formula during use. The twist-up pump controls dispensing and is designed to help you access more of the serum inside.
Frequently asked questions:
Is Mystro Active Balance Serum a retinol serum?
No. Mystro uses P.A.T.H. Technology, antioxidants, and moisturizing ingredients. Its listed formula does not contain a retinoid.
What is the difference between Mystro Active Balance and Mystro Revive?
Active Balance focuses on visible redness, texture, dullness, pores, and uneven pigmentation. Mystro Revive Renewing Serum has a richer texture and is formulated for dryness, loss of elasticity, and other visible skin changes associated with perimenopause and menopause. Skinbetter Science’s comparison
How does Mystro differ from Alto Advanced?
Mystro centres on supporting skin balance and improving overall visible skin quality. Alto Advanced focuses on antioxidant defense against internal and environmental free radicals. Your skin’s concerns and existing routine can help determine which to prioritize. Manufacturer’s guidance
How quickly can I expect results?
The manufacturer reports measurable improvements in overall visible skin quality after two weeks, with continued improvements through twelve weeks of twice-daily use. Results depend on the individual and consistent use.
Is Mystro non-comedogenic?
Yes. Skinbetter Science identifies Mystro Active Balance Serum as non-comedogenic.
Should I apply it before or after moisturizer?
Apply after cleansing and before moisturizer. Let it absorb completely before continuing your routine.
Complimentary shipping from $149 and priority shipping from $249
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours

Skinbetter Science Mystro Active Balance Serum
30 ml
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
For transparency, certain items are final sale and not eligible for return or exchange:
- Products on sale
- Products marked “Final markdown” on our online store
- Gift cards
- Promotional kits and deluxe samples
- Limited-edition or seasonal item
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
Canada: Loshen & Crem offers express shipping on all eligible Canadian orders.
- Orders under $249: $27.95 express shipping.
- Orders of $249 or more: $10 express shipping.
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Newsletter subscribers receive complimentary express shipping on orders of $249 or more when using the email address associated with their subscription.
Shipping thresholds are calculated after discounts and before taxes. Any applicable shipping charges will be displayed at checkout.
Newsletter subscription status must be active and recognized by Shopify at the time of checkout. Customers should use the same email address they used to subscribe. Newly submitted subscriptions may require a few minutes to become active.
United States: Complimentary EXPRESS shipping on orders over $350 USD.
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $450 USD).
- For smaller indulgences, shipping is $27.95 CAD within Canada and $35 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw 800 points from your La Crème Points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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