








Clean Towels XL
Tax excluded. Shipping calculated at checkout
The Clean Towels are the first single use, ultra soft, and 100% biodegradable face towel. They were created to complete every skincare routine in the cleanest way possible, ensuring the skin is untouched by bacteria, fungus, and build-up that harbors on regular washroom towels. The Clean Towels are famed for their durability, ultra soft texture, and leaving you feeling fresh, clean, and confident in your skincare. Interchangeable and versatile; they can be used in a multitude of different ways- wet or dry.
How it's made:
All variations of the Clean Towels are made of 100% eucalyptus or bamboo viscose (depending which version you choose). To make the Clean Towels, eucalyptus or bamboo is harvested from managed plantations, then broken down into chips that are then washed and cleaned. The chips are dissolved (turning them into viscose), and then sent through a spinneret which produces the soft, cellulose fibers. This fiber is then stretched and pressed, turning them into Clean Towels. The finished product is an ultra-soft and absorbent facial towel. The more you know!
Benefits:
- Dermatologist tested and approved
- Always have a 100% clean and bacteria-free towel for drying your face
- May alleviate acne and breakouts, especially those triggered by bacteria or fungus
- May help reduce symptoms associated with skin conditions (ie. eczema, psoriasis, & dermatitis)
- Helps maintain a healthy skin barrier
- Multi-functional in your skincare routine and in your home
How to use:
Besides convenience, the Clean Towels can offer:
- A hygienic way to dry your face
- The ability to reduce or rid of acne and irritation
- A hygienic and easy way to remove makeup
- A hygienic and easy to remove face masks
- A gentle way to cleanse your face with or remove a cleanser with
- A sanitary and safe way for surgery and medical procedure patients to clean and dry the affected area(s)
- An easy, clean, and safe way for mothers to clean their babies and children
Questions :
How big are the Clean Towels?
The Clean Towels XL Original and Bamboo are approximately 10in x 12in. The Clean Towels 25ct are approximately 7.5in x 7.5in.
Can the Clean Towels be reused?
Yes, the Clean Towels can be reused. Their fabric remains strong when wet and is durable enough to be gently wrung out. To reuse: rinse them by hand, and hang them to dry. Once dried the fabric will remain soft and pliable. However, we do not recommend reusing them for skincare. If you are making direct contact with your skin, the Clean Towel should then be tossed and not reused. Quick tip- after you dry your face with a Clean Towel, wipe the excess water off of your counter before throwing them out!
How are they sustainable if they are disposable?
Clean Skin Club acknowledges the importance of environmentally friendly products and manufacturing procedures. Our Clean Towels, along with our other hygiene products, are 100% biodegradable and compostable. We do not use any additive chemicals or fabrics in the Clean Towels that do not biodegrade easily. Although you will dispose of them, the Clean Towels completely biodegrade within 4-6 weeks. While personal waste methods vary, you may also recycle or compost the Clean Towels.
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours

Clean Towels XL
pack of 50 / Bamboo
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days from delivery, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
Promotional Items: Products purchased at a discount during promotions are considered final sale and cannot be returned or exchanged.
Final Markdown Items: Items marked as Final Markdown are non-returnable, non-exchangeable, and non-refundable.
Hair Care Products, Nail Polishes, Nail Treatments & Makeup: Due to hygiene and quality control standards, all purchases in these categories are final and cannot be returned, exchanged, or refunded.
Electrical Devices : Electrical devices are final sale for change-of-mind returns — we're unable to offer returns, exchanges, or refunds if you simply change your mind. If a device arrives defective or develops a fault, please see our Warranties section below for manufacturer warranty support.
Seasonal Items: Seasonal and limited-edition items are final sale and cannot be returned, exchanged, or refunded.
Gift Cards: Gift cards are final sale and non-refundable.
Please note: Final sale means no exchanges, refunds, or credits are available.
In-Store Purchases: For products purchased at our Edmonton boutique, our return policy remains consistent. You are invited to return items directly to the store, allowing you to bypass shipping concerns. Kindly note that our opening hours may vary. For the latest information, please click Loshen & Crem Opening hours.
Final Sale on Store Credit Purchases: Any items purchased using store credit issued from a previous return will be considered final sale. These items are not eligible for further returns or exchanges.
Shipping Policy
CAD: Loshen & Crem offers regular and priority shipping on eligible Canadian orders.
- Orders under $149: 27.95 priority shipping.
- Orders of $149 or more: complimentary regular shipping.
- Orders of $249 or more: complimentary priority shipping.
Shipping thresholds are calculated after discounts and before taxes. Any applicable shipping charges will be displayed at checkout.
Alberta & British Columbia: 1–2 business days
Manitoba & Saskatchewan: 1–2 business days
Quebec & Ontario: 1–2 business days
Newfoundland & Labrador, Nova Scotia, P.E.I. & New Brunswick: 1–3 business days
USA:
Complimentary shipping is available on orders of $350 USD or more. Orders below this threshold are subject to a $35 USD shipping fee. Promotional shipping rates may apply during MistleGlow.
West Coast: 2–3 business days
Midwest: 2–3 business days
East Coast: 3–4 business days
Please note that additional processing time may apply, and deliveries to remote areas may take longer.
Note: Shipping rates are subject to change without notice. Delivery times are estimates and cannot be guaranteed, as carrier delays may occur.
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw 800 points from your La Crème Points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $29.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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About Us
Loshen & Cream
Let's be clear, this is not about us. It's about you, it's about your skin health.
We are not your typical online skin care boutique. Although we are a virtual store, all of the experts behind Loshen & Crem are true professionals with an outstanding knowledge of the skin.
We choose the top skincare brands to provide you with the best options for healthy skin.
#Respectyourskin







