



Cyspera® Intensive Duo
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The Ultimate 2-Step Protocol for Stubborn Pigmentation
Experience the gold standard in non-hydroquinone pigment correction. The Cyspera® Intensive System combines two high-performance formulas to target the most persistent skin discoloration while simultaneously improving overall skin quality.
This duo works in a "Correction + Recovery" cycle: Cyspera Intensive™ (Step 1) delivers high-potency Cysteamine to neutralize excess melanin, while Cyspera Ageless™ (Step 2) calms the skin, neutralizes "inflammaging," and boosts the brightening effect for a flawless, luminous finish.
What’s New in the System?
The new system replaces the previous Cyspera/Boost pairing with a more concentrated and targeted approach:
- Higher Efficacy: The new 7% Cysteamine in the Intensive treatment works faster on stubborn patches.
- Dual-Action Brightening: Both steps now contain the Isobionic-Amide Complex™, creating a cumulative effect that improves skin tone more effectively than either product used alone.
- Anti-Aging Integration: Beyond just pigment, this duo now targets "inflammaging" and photodamage, providing a comprehensive "Ageless" result.
Why Use the Duo Together?
- Synergistic Correction: The Isobionic-Amide in Step 2 enhances the efficacy of the Cysteamine in Step 1.
- Barrier Protection: Step 1 is a potent active; Step 2 is specifically designed to replenish the lipids and moisture stripped during the treatment phase.
- Faster Results: Clinical trials show visible improvement in skin clarity and texture in as little as 4 weeks when used as a complete system.
Loshen & Crem's recommendation:
For professional-grade results, follow this daily 2-step routine:
Step 1: Cyspera Intensive™ (Correct)
- When: Once daily on unwashed skin.
- How: Apply a thin layer. Leave on for 5 to 15 minutes (start with 5 minutes and build up).
- Remove: Wash off with a gentle cleanser and pat dry.
Step 2: Cyspera Ageless™ (Neutralize & Repair)
- When: Immediately after Step 1.
- How: Apply a thin, even layer to the face and neck.
- Benefit: This step calms the skin, provides a "luminous" glow, and continues the brightening process throughout the day or night.
What’s Included:
- Cyspera Intensive™ : Powered by 7% Stabilized Cysteamine and Glycolic Acid to target the root of pigmentation.
- Cyspera Ageless™ : A repair cream enriched with Isobionic-Amide, Vitamin C, and Retinol to refine texture and support the skin barrier.
Ingredients:
- 7% Cysteamine HCl: The most potent legal alternative to hydroquinone for fading melasma and dark spots.
- Isobionic-Amide Complex™: A patent-pending anti-inflammatory that boosts cellular energy and radiance.
- Panthenol & Squalane: Essential for soothing the skin and maintaining a healthy moisture barrier.
- Tasmannia Lanceolata Extract: Instantly reduces the "tingling" or redness sometimes associated with high-potency treatments.
Ingredients:
Cyspera® Intensive
Aqua/Water, Cysteamine HCl, Isobionic-Amide, Paraffinum Liquidum/Mineral Oil, Glycolic Acid, Potassium Cetyl Phosphate, Glycerin, Isopropyl Myristate, Cetyl Alcohol, Sodium Ascorbyl Phosphate, Arachidyl Alcohol, Butyrospermum Parkii (Shea Butter), Ascorbyl Palmitate, Xanthan Gum, Behenyl Alcohol, Propylheptyl Caprylate, Octyldodecanol, Ethylhexylglycerin, Parfum/Fragrance, Arachidyl Glucoside, Tocopherol, Helianthus Annuus (Sunflower) Seed Oil, Disodium EDTA, Acetyl Cedrene, Amyl Salicylate, Tetramethyl Acetyloctahydronaphthalenes.
Cyspera® Boost
Aqua, Glycerin, Octyl Dodecanol, Cetyl Alcohol, Panthenol, Butyrospermum Parkii (Shea) Butter, Hordeum Vulgare Seed Flour, Potassium Cetyl Phosphate, Propylheptyl Caprylate, Behenyl Alcohol, Squalane, Xylitylglucoside, Paraffinum Liquidum, Ascorbyl Palmitate, Sodium Ascorbyl Phosphate, Phenoxyethanol, Glycine Soja (Soybean) Oil, Ethylhexylglycerin, Anhydroxylitol, Tetrasodium Glutamate Diacetate, Tocopherol, Xanthan Gum, Xylitol, Retinol, Glycine Soja Oil Unsaponifiables, Helianthus Annuus (Sunflower) Seed Oil Unsaponifiables, Tasmannia Lanceolata Fruit/Leaf Extract.
Free Express Shipping with orders over $199
Available at our Edmonton Boutique
Ship to Canada only
Pickup currently unavailable at Loshen & Crem

Cyspera® Intensive Duo
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
For transparency, certain items are final sale and not eligible for return or exchange:
- Products on sale
- Products marked “Final markdown” on our online store
- Gift cards
- Promotional kits and deluxe samples
- Limited-edition or seasonal item
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $199 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $24.95 CAD within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $24.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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