




Mount Lai The Texture Facial Roller
Tax excluded. Shipping calculated at checkout

A calming yet energizing facial massage tool designed to bring a moment of self-care to your daily skincare ritual. The Mount Lai Texture Facial Roller is crafted from authentic jade and features a textured rolling surface to gently massage, stimulate, and refresh the look of the complexion.
This natural, non-invasive facial tool helps support circulation, encourage lymphatic drainage, reduce the look of puffiness, and help skincare products glide more effectively over the skin. Available at Loshen & Crem in Edmonton and online across Canada, it is a beautiful addition to any at-home facial massage routine.
Benefits:
- Helps energize and refresh the look of the skin
- Supports circulation through gentle facial massage
- Promotes lymphatic drainage
- Helps reduce the look of puffiness
- Helps relieve visible facial and jaw tension
- Textured surface provides a more stimulating massage experience
- Helps skincare products glide smoothly over the skin
- Gentle enough for most skin types, including sensitive skin
How to Use:
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Step 1: Prep skin
Start with clean skin and apply a serum, facial oil, essence, or moisturizer to help the roller glide comfortably. -
Step 2: Roll the cheeks
Begin in the centre of the face and roll outward across the cheeks. -
Step 3: Move to the forehead
Roll upward from the brows across the forehead. -
Step 4: Sculpt the lower face
Move below the lower lip and roll downward across the chin and outward along the jawline. - Tip: Use slow, gentle movements and avoid rolling over dry skin. Keep the roller chilled for an extra cooling, refreshing effect.
Loshen & Crem’s Recommendation:
- Ideal for dull, tired-looking, puffy, or tense skin
- Perfect for anyone who enjoys a more stimulating facial massage tool
- We love it in the morning to help awaken the look of the complexion
- Best paired with a hydrating serum, essence, or face oil for comfortable glide
- A beautiful self-care gift for anyone looking to elevate their at-home skincare ritual
Materials:
Stone Option:
- Jade: Naturally cooling and balancing, traditionally known as the stone of eternal youth.
Key Details:
- Textured Jade Roller: Designed to gently stimulate and massage the skin.
- Authentic Natural Stone: Each roller is made from natural jade with unique colour and pattern variations.
- Cooling Massage Ritual: Helps refresh the look of puffiness and tired skin.
- Facial Tension Support: Ideal for massage along the jawline, cheeks, forehead, and chin.
- No Artificial Dye or Treatment: Stones are not artificially dyed or treated, allowing their natural beauty to show.
Full Materials List:
Authentic natural jade.
Please note:
Due to natural variations in stone, every Mount Lai jade roller is unique in pattern and colour. These differences are part of the stone’s natural beauty.
Free Express Shipping with orders over $199
Available at our Edmonton Boutique
Ship to Canada only
Pickup currently unavailable at Loshen & Crem

Mount Lai The Texture Facial Roller
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
For transparency, certain items are final sale and not eligible for return or exchange:
- Products on sale
- Products marked “Final markdown” on our online store
- Gift cards
- Promotional kits and deluxe samples
- Limited-edition or seasonal item
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $199 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $24.95 CAD within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $24.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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