The Facial Steam Towels
Tax excluded. Shipping calculated at checkout
Exfoliating Bath & Facial Steam Towel Duo
A luxurious duo of oversized facial and body towels crafted from 100% organic hand-knit and hand-dyed cotton, designed to elevate cleansing into a deeply comforting ritual. The Facial Steam Towels capture warmth beautifully, allowing steam to soften the skin while helping lift away makeup, environmental buildup, and spent surface cells with remarkable gentleness.
Created with sensitive, delicate, maturing, acne-prone, and redness-prone skin in mind, these texturally rich towels provide soft daily exfoliation without overstimulation. Whether used with a cleansing oil, a treatment cleanser, or simply warm water, they leave skin feeling thoroughly cleansed, awakened, and exceptionally smooth.
Handmade by a small maker in Lithuania using traditional techniques dating back to the 19th century, this pair is as beautiful as it is functional. Ideal for the face, neck, décolleté, and body, The Facial Steam Towels bring a spa-like warmth and softness to every cleansing ritual.
Benefits:
- Captures steam to help soften skin and support a deeper cleanse
- Gently lifts makeup, impurities, and spent skin cells
- Provides soft exfoliation without overstimulating delicate skin
- Suitable for sensitive, mature, acne-prone, and redness-prone skin
- Can be used on the face and body for a complete ritual
- Made from 100% organic hand-knit and hand-dyed cotton
- Reusable, washable, and designed for long-term use
How to Use:
Fold the towel into quarters and saturate with warm water before pressing over the face and neck to create a luxurious facial steam. Gently massage, rinse, and repeat as needed until skin feels cleansed and refreshed. For body use, twist into a long roll and use to gently exfoliate areas such as the back, shoulders, hips, and thighs. Wash and dry before first use and between cleansing sessions.
Loshen & Crem’s Recommendation:
Pair with The Pendulum Potion for a beautifully thorough oil cleanse, or use alongside The Honey Mud for a softer, more elevated cleansing ritual. These towels are especially lovely for those who want gentle daily exfoliation while keeping the skin calm, comforted, and well supported.
Materials:
100% organic hand-knit and hand-dyed cotton
Free Express Shipping with orders over $199
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours
The Facial Steam Towels
Pack of 2
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
For transparency, certain items are final sale and not eligible for return or exchange:
- Products on sale
- Products marked “Final markdown” on our online store
- Gift cards
- Promotional kits and deluxe samples
- Limited-edition or seasonal item
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $199 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $24.95 CAD within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $24.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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