Barrier Pro™ 1-Step Cleanser
Tax excluded. Shipping calculated at checkout
A multi-benefit, barrier-supporting cleanser designed to remove mineral sunscreen, makeup, and daily impurities in one simple step. This lightweight gel cleanser lightly lathers and rinses clean without disrupting the skin barrier, leaving skin feeling refreshed, hydrated, and balanced.
Formulated to go beyond cleansing, Barrier Pro™ 1-Step Cleanser supports the skin’s microbiome while gently refining texture and maintaining the skin’s natural pH. Suitable for all skin types, including sensitive and post-treatment skin.
Benefits:
• Gently removes mineral sunscreen, makeup, excess oil, and impurities in one step
• Leaves skin feeling clean without tightness or stripping
• Supports the skin barrier and microbiome balance
• Helps maintain skin’s natural pH
• Gently smooths and refines skin texture
• Prepares skin for serums, treatments, and sunscreen
• Replaces the need for double cleansing
How to Use:
Morning cleanse (or when not wearing makeup or sunscreen):
• Wet face
• Dispense 1 pump into wet hands
• Massage onto wet skin for at least 1 minute, including the eye area (avoid direct contact with eyes)
• Rinse thoroughly
Evening cleanse (or when wearing makeup or sunscreen):
• Wet hands, leave face dry
• Dispense 2–3 pumps into wet hands
• Massage onto dry skin to dissolve makeup and sunscreen
• Add a small amount of water to emulsify
• Continue cleansing for at least 1 minute, then rinse thoroughly
Loshen & Crem’s Recommendation:
This is an ideal cleanser for clients using mineral sunscreen daily, post-procedure skin, or anyone wanting a simplified routine without compromising barrier health. Pair with a hydrating serum and a broad-spectrum mineral SPF in the morning, or follow with a restorative treatment serum in the evening for balanced, resilient skin.
Ingredients:
Aqua/Water/Eau, Sodium Lauroyl Sarcosinate, Cocamidopropyl Betaine, Cocamidopropyl Hydroxysultaine, Glycerin, Methyl Glucose Caprate/Caprylate/Oleate, Sodium Chloride, Cocamidopropylamine Oxide, Glycereth-18 Ethylhexanoate, Propanediol, Glycereth-18, Lactobacillus Ferment, Sorbeth-230 Tetraoleate, Decyl Glucoside, Trisodium Ethylenediamine Disuccinate, Citric Acid, Sorbitan Laurate, Citrus Paradisi (Grapefruit) Fruit Extract, Opuntia Ficus-Indica Stem Extract, Sodium Benzoate, Potassium Sorbate, Phenoxyethanol
Free Express Shipping with orders over $199
Available at our Edmonton Boutique
Ship to Canada only
Pickup currently unavailable at Loshen & Crem
Barrier Pro™ 1-Step Cleanser
150 ml
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
For transparency, certain items are final sale and not eligible for return or exchange:
- Products on sale
- Products marked “Final markdown” on our online store
- Gift cards
- Promotional kits and deluxe samples
- Limited-edition or seasonal item
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $199 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $24.95 CAD within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $24.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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