FOREO FAQ™ 201
Tax excluded. Shipping calculated at checkout
Wireless silicone LED face mask for acne and anti-aging care
FAQ™ 201 is an ultra-lightweight, wireless silicone LED face mask designed to help improve skin clarity and smoothness in just minutes a day. Using a combination of red and blue LED light, it targets both visible signs of aging and acne-related concerns while fitting comfortably like a second skin. Flexible, transparent silicone ensures even light distribution across the entire face, allowing you to move freely and multitask while enjoying spa-level LED treatments at home.
What makes it special:
• Combines red and blue LED light therapy
• Red LED helps reduce the appearance of fine lines and wrinkles
• Blue LED helps reduce acne-causing bacteria
• 600 optimized LED light points for even coverage
• Flexible silicone design molds to the face for uniform treatment
• Lightweight, wireless, and open-eye design for comfort and mobility
• Designed for easy, hands-free use at home
What’s included:
• FAQ™ 201 Silicone LED Face Mask
• FAQ™ Silicone Cleaning Spray 60 mL
• Display case
• Accessory pouch
• USB charging cable
• Quick start guide
• User manual
• 2-year warranty
Benefits:
• Helps reduce acne-related breakouts
• Helps smooth the appearance of fine lines
• Supports clearer, more balanced-looking skin
• Provides even LED light coverage across the face
• Allows hands-free, multitasking treatments
• Comfortable for regular use
How to use:
Start with a clean, dry face. Apply FAQ™ P1 Manuka Honey Primer if desired.
Place the FAQ™ 201 mask over your face and secure it using the headband.
Press the universal button to turn the device on and select the desired LED light mode.
Wear the mask for up to 15 minutes, then hold the button for 3 seconds to turn it off.
Technology:
Red LED light helps support smoother, firmer-looking skin.
Blue LED light helps target acne-causing bacteria for clearer-looking skin.
Flexible silicone construction ensures even light penetration across the face.
Wireless design allows full freedom of movement during treatments.
Features:
• Red LED light therapy
• Blue LED light therapy
• 600-point optimized light distribution
• Flexible, skin-hugging silicone mask
• Wireless and rechargeable
• Open-eye and mouth design
• Lightweight and comfortable fit
• Hygienic, easy-to-clean materials
Compatible product recommendation:
For added comfort and glide, use with FAQ™ P1 Manuka Honey Primer before treatments.
Free Express Shipping with orders over $199
Available at our Edmonton Boutique
Ship to Canada only
Pickup currently unavailable at Loshen & Crem
FOREO FAQ™ 201
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
For transparency, certain items are final sale and not eligible for return or exchange:
- Products on sale
- Products marked “Final markdown” on our online store
- Gift cards
- Promotional kits and deluxe samples
- Limited-edition or seasonal item
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $199 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $24.95 CAD within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $24.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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