
Essential Anti-Aging Program
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The Essential Anti-Aging Program is a complete, curated skincare routine designed to address moderate to significant visible signs of aging, including fine lines, wrinkles, uneven tone, and texture. Thoughtfully assembled to work in synergy, each product prepares the skin for the next step, helping support smoother texture, improved hydration, and a more youthful-looking complexion while protecting against future damage.
What’s Included:
- HEXAM®
- Refreshing Toner
- Radiant Eye Contour Cream
- C E Peptides
- Retinol 0.5%
- Daily Age-Defying Moisturizer
- SHEER SPF 45
All products are full size and packaged in a Vivier branded vegan leather bag.
Benefits:
- Supports a complete anti-aging skincare routine
- Helps smooth the appearance of fine lines and wrinkles
- Improves the look of uneven skin tone and texture
- Hydrates and nourishes while supporting the skin barrier
- Targets visible signs of aging around the eyes and face
- Encourages skin renewal and resilience
- Provides daily sun protection to help prevent future damage
- Designed to work in a Prepare, Target, Moisturize, and Protect sequence
How to Use:
Follow the steps indicated in the card provided with your program.
Prepare
HEXAM®
Refreshing Toner
Target
Radiant Eye Contour Cream
C E Peptides
Retinol 0.5%
Moisturize
Daily Age-Defying Moisturizer
Protect
SHEER SPF 45
Ingredients:
HEXAM®
Water/Eau, Decyl Glucoside, Disodium Cocoamphodiacetate, Cocamidopropyl PG-Dimonium Chloride Phosphate, PEG-120 Methyl Glucose Dioleate, Ethoxydiglycol, Citric Acid, DMDM Hydantoin, Parfum/Fragrance, Hexamidine Diisethionate.
Refreshing Toner
Water/Eau, Propylene Glycol, Glycerin, Hamamelis Virginiana (Witch Hazel) Leaf Water, Ethoxydiglycol, Polysorbate 80, Disodium EDTA, Potassium Sorbate, Hydroxyethylcellulose, Sodium Ascorbyl Phosphate, Citrus Amara, Citric Acid, Fragrance.
Radiant Eye Contour Cream
Water/Eau, Squalane, Cetearyl Olivate, Glycine Soja (Soybean) Oil, Butylene Glycol, Glycerin, Sorbitan Olivate, Sodium Ascorbyl Phosphate, Tocopherol, Acetyl Hexapeptide-8, Panthenol, Butyrospermum Parkii (Shea) Butter, Argania Spinosa Kernel Oil, Calendula Officinalis Flower Extract, Ruscus Aculeatus Root Extract, Helianthus Anuus (Sunflower) Seed Oil, Hydrolyzed Yeast Protein, Rosmarinus Officinalis (Rosemary) Leaf Extract, Sodium Citrate, Tocopheryl Acetate, Allantoin, Centella Asiatica Extract, Hydrolyzed Jojoba Esters, Ethylhexylglycerin, Carbomer, Triethanolamine, Caprylic/Capric Triglyceride, Potassium Sorbate, Ammonium Glycyrrhizate, Escin, Behenyl Alcohol, Phenoxyethanol, Ethylparaben, Propylparaben, Butylparaben, Methylparaben.
C E Peptides
Water/Eau, Ascorbic Acid, Laureth-4, Alcohol Denat., Pentylene Glycol, Propylene Glycol, Aminomethyl Propanol, Tocopherol, Glycerin, Bioflavonoids, Hydrolyzed Yeast Protein, Lysine HCl, Palmitoyl Tripeptide-5, Polysorbate 20, Phenoxyethanol.
Retinol 0.5%
Water/Eau, Squalane, Glyceryl Stearate, PEG 100 Stearate, Glycerin, Allyl Methacrylate Crosspolymer, Polysorbate 20, Retinol, Butylated Hydroxy Toluene, Butyrospermum Parkii (Shea) Butter, Dimethicone, Behenyl Alcohol, Cetyl Palmitate, Caprylic/Capric Triglyceride, Titanium Dioxide, Triethoxycaprylylsilane, Acrylates/Acrylamide Copolymer, Mineral Oil, Polysorbate-85, Magnesium Aluminum Silicate, Argania Spinosa Kernel Oil, Di-C12-15 Alkyl Fumarate, Cyclopentasiloxane, Dimethiconol, Propylene Glycol, Diazolidinyl Urea, Iodopropynyl Butylcarbamate, Stearic Acid, Triethanolamine, Tocopheryl Acetate, Xanthan Gum, Tetrasodium EDTA, Ascorbyl Palmitate.
Daily Age-Defying Moisturizer
Water/Eau, Dicaprylyl Carbonate, Squalane, Cetearyl Olivate, Sorbitan Olivate, Saccharide Isomerate, Citric Acid, Sodium Citrate, Glycerin, Butyrospermum Parkii (Shea) Butter, Propylene Glycol, Diazolidinyl Urea, Iodopropynyl Butylcarbamate, Tocopheryl Acetate, Hydrolyzed Glycosaminoglycans, Hydroxyethylcellulose, Caprylyl Glycol, Phenoxyethanol, Hexylene Glycol, Polydextrose, Sodium Hyaluronate, Behenyl Alcohol, Allantoin, Argania Spinosa Kernel Oil, Sodium Ascorbyl Phosphate, Carbomer, Triethanolamine, Parfum/Fragrance, Rosmarinus Officinalis (Rosemary) Leaf Extract, Helianthus Anuus (Sunflower) Seed Oil, Caprylic/Capric Triglyceride, Tocopherol.
SHEER SPF 45
Active Ingredients: Zinc Oxide 9.9%, Octocrylene 8%, Octinoxate 7.5%, Octisalate 5%
Inactive Ingredients: Behenyl Alcohol, Butylparaben, Butyrospermum Parkii (Shea Butter), C12-15 Alkyl Benzoate, Ceteareth-20, Cetearyl Alcohol, Cyclohexasiloxane, Cyclopentasiloxane, Ethylparaben, Methylparaben, Phenoxyethanol, Phenyl Trimethicone, Propylparaben, Silica, Tetrasodium EDTA, Tocopherol, Triethoxycaprylylsilane, Water/Eau.
Free Express Shipping with orders over $199
Available at our Edmonton Boutique
Ship to Canada only
Pickup currently unavailable at Loshen & Crem

Essential Anti-Aging Program
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30 days from delivery to return any unopened and unused products in perfect condition—just as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, you’ll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
For transparency, certain items are final sale and not eligible for return or exchange:
- Products on sale
- Products marked “Final markdown” on our online store
- Gift cards
- Promotional kits and deluxe samples
- Limited-edition or seasonal item
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures très seriously. From Canada to the U.S., we’re here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $199 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $24.95 CAD within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Post—but not during strikes. C’est compliqué.
Processing Time:
We aim to dispatch your order within 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1–2 business days
- Manitoba & Saskatchewan: 1–2 business days
- Quebec & Ontario: 1–2 business days
- Atlantic Provinces: 1–3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States – 3–4 business days
- Zone 2: Central States – 4–5 business days
- Zone 3: Western States – 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crème Points account.
Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. We’ll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasn’t arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders over $350 CAD).
- Have your package delivered to your workplace.
- If you’re not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, we’ll issue a refund minus a $24.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expect 1–3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crème Points with every purchase and redeem them for future orders. From time to time, we also offer Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Don’t hesitate to reach out—we’re always happy to assist!
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